105	4	295	{"id": 22, "code": "EjXLE0", "name": "Consultation with purchase", "task": false, "type": "qr", "status": 22, "options": [], "shop_id": 81, "user_id": 4, "feedback": false, "hide_all": false, "mistakes": [], "sections": [{"id": 26, "name": " Entrance and Greeting", "score": 12, "questions": [{"id": 76, "file": null, "sort": 0, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 346, "files": [], "score": 3, "answer": "Within 30 seconds", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.602Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.602Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 76}, "options": [{"id": 107, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.820Z", "updated_at": "2025-05-20T14:52:01.054Z", "bonus_score": false, "clear_score": false, "option_text": "Instantly", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 113, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.090Z", "bonus_score": false, "clear_score": false, "option_text": "Within 15 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 125, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.853Z", "updated_at": "2025-05-20T14:52:01.112Z", "bonus_score": false, "clear_score": false, "option_text": "Within 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 133, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.874Z", "updated_at": "2025-05-20T14:52:01.133Z", "bonus_score": false, "clear_score": false, "option_text": "After more than 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 140, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.151Z", "bonus_score": false, "clear_score": false, "option_text": "Did not notice me", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.How quickly did the staff notice you after entering the location?", "deletedAt": null, "created_at": "2025-05-19T12:11:03.784Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.784Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14374", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 89, "file": null, "sort": 1, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 358, "files": [], "score": 3, "answer": "Neutral ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.648Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.648Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 89}, "options": [{"id": 157, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.193Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 170, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.950Z", "updated_at": "2025-05-20T14:52:01.207Z", "bonus_score": false, "clear_score": false, "option_text": "Polite but not enthusiastic ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 178, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.972Z", "updated_at": "2025-05-20T14:52:01.233Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 180, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.981Z", "updated_at": "2025-05-20T14:52:01.263Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 186, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.288Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.908Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.908Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14376", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 98, "file": null, "sort": 2, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 359, "files": [], "score": 3, "answer": "Uncertain or fleeting ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.651Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.651Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 98}, "options": [{"id": 198, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.010Z", "updated_at": "2025-05-20T14:52:01.338Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 201, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.017Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 203, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.020Z", "updated_at": "2025-05-20T14:52:01.363Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 207, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 210, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.032Z", "updated_at": "2025-05-20T14:52:01.377Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.999Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.999Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14383", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 103, "file": null, "sort": 3, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 370, "files": [], "score": 3, "answer": "Only after I asked ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.691Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.691Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 103}, "options": [{"id": 213, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.040Z", "updated_at": "2025-05-20T14:52:01.388Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 216, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.044Z", "updated_at": "2025-05-20T14:52:01.392Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 219, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.049Z", "updated_at": "2025-05-20T14:52:01.396Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 221, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.053Z", "updated_at": "2025-05-20T14:52:01.402Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 223, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.408Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.036Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.036Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14384", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 106, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 376, "files": [], "score": 0, "answer": "The greeting was formal, and I had to wait to be noticed.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.716Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.716Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 106}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.063Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.063Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14385", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}], "total_score": 20}, {"id": 30, "name": "Contact and Needs Identification", "score": 12, "questions": [{"id": 80, "file": null, "sort": 0, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 345, "files": [], "score": 3, "answer": "Asked general questions ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.598Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.598Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 80}, "options": [{"id": 105, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.030Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 110, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.826Z", "updated_at": "2025-05-20T14:52:01.055Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 117, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.072Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 122, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.093Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 129, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14386", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 109, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 353, "files": [], "score": 4, "answer": "Attentive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.630Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.630Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 109}, "options": [{"id": 230, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T06:07:44.140Z", "updated_at": "2025-05-20T14:52:01.146Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 231, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T06:07:44.689Z", "updated_at": "2025-05-20T14:52:01.165Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 232, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T06:07:44.693Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 233, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T06:07:44.696Z", "updated_at": "2025-05-20T14:52:01.202Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 234, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T06:07:44.700Z", "updated_at": "2025-05-20T14:52:01.216Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T06:07:43.856Z", "scale_type": null, "updated_at": "2025-05-20T06:07:43.856Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14516", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 85, "file": null, "sort": 2, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 363, "files": [], "score": 2, "answer": "Little engagement ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.665Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.665Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 85}, "options": [{"id": 139, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.256Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 144, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.897Z", "updated_at": "2025-05-20T14:52:01.270Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 152, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.284Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 163, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.295Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 172, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.956Z", "updated_at": "2025-05-20T14:52:01.311Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.873Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.873Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14387", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 96, "file": null, "sort": 3, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 368, "files": [], "score": 3, "answer": "Some hesitation ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.682Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.682Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 96}, "options": [{"id": 185, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.987Z", "updated_at": "2025-05-20T14:52:01.334Z", "bonus_score": false, "clear_score": false, "option_text": "Very confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 194, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.342Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 197, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.350Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 199, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.014Z", "updated_at": "2025-05-20T14:52:01.354Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 202, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.019Z", "updated_at": "2025-05-20T14:52:01.361Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.973Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.973Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14394", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 102, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 374, "files": [], "score": 0, "answer": "The staff was polite but had poor knowledge of the assortment", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.707Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.707Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 102}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.026Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.026Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14395", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}], "total_score": 20}, {"id": 31, "name": " Product/Service Presentation", "score": 13, "questions": [{"id": 81, "file": null, "sort": 0, "type": "single", "image": "", "score": 18, "amount": 5, "answers": {"id": 347, "files": [], "score": 3, "answer": "Partially aligned ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.607Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.607Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 81}, "options": [{"id": 106, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.032Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 114, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.057Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 123, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.852Z", "updated_at": "2025-05-20T14:52:01.073Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 134, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.872Z", "updated_at": "2025-05-20T14:52:01.095Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 142, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.891Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.800Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.800Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14396", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 90, "file": null, "sort": 1, "type": "single", "image": "", "score": 18, "amount": 5, "answers": {"id": 356, "files": [], "score": 3, "answer": "General phrases ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.641Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.641Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 90}, "options": [{"id": 155, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.147Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 167, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.948Z", "updated_at": "2025-05-20T14:52:01.167Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 177, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.969Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 183, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.203Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 190, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.994Z", "updated_at": "2025-05-20T14:52:01.217Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.912Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.912Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14397", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 100, "file": null, "sort": 2, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 364, "files": [], "score": 2, "answer": "No examples ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.669Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.669Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 100}, "options": [{"id": 200, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.016Z", "updated_at": "2025-05-20T14:52:01.257Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 204, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.022Z", "updated_at": "2025-05-20T14:52:01.271Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 206, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 208, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.296Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 211, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.033Z", "updated_at": "2025-05-20T14:52:01.313Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.007Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.007Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14398", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 104, "file": null, "sort": 3, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 367, "files": [], "score": 2, "answer": "Did not offer anything ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.679Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.679Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 104}, "options": [{"id": 215, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.043Z", "updated_at": "2025-05-20T14:52:01.335Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 218, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.048Z", "updated_at": "2025-05-20T14:52:01.343Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 220, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.052Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 222, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.357Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 224, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.062Z", "updated_at": "2025-05-20T14:52:01.365Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.037Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.037Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14399", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 107, "file": null, "sort": 4, "type": "single", "image": "", "score": 18, "amount": 5, "answers": {"id": 373, "files": [], "score": 3, "answer": "Moderate ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.702Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.702Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 107}, "options": [{"id": 225, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.070Z", "updated_at": "2025-05-20T14:52:01.375Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 226, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.073Z", "updated_at": "2025-05-20T14:52:01.379Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 227, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.076Z", "updated_at": "2025-05-20T14:52:01.385Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 228, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.079Z", "updated_at": "2025-05-20T14:52:01.390Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 229, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.083Z", "updated_at": "2025-05-20T14:52:01.397Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.067Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.067Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14400", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 108, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 377, "files": [], "score": 0, "answer": "The presentation was unconvincing and didn’t spark further interest.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.720Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.720Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 108}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.087Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.087Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14401", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}], "total_score": 25}, {"id": 29, "name": " Handling Objections", "score": 9, "questions": [{"id": 79, "file": null, "sort": 0, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 343, "files": [], "score": 3, "answer": "Somewhat helpful ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.583Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.583Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 79}, "options": [{"id": 104, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.816Z", "updated_at": "2025-05-20T14:52:01.034Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 109, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.058Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 116, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 121, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.096Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 128, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.115Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14402", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 84, "file": null, "sort": 1, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 351, "files": [], "score": 3, "answer": "Only one alternative ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.622Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.622Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 84}, "options": [{"id": 138, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.149Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 147, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.912Z", "updated_at": "2025-05-20T14:52:01.168Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 151, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.925Z", "updated_at": "2025-05-20T14:52:01.191Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 159, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.934Z", "updated_at": "2025-05-20T14:52:01.205Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 165, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.942Z", "updated_at": "2025-05-20T14:52:01.218Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.872Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.872Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14403", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 92, "file": null, "sort": 2, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 360, "files": [], "score": 3, "answer": "Neutral ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.654Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.654Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 92}, "options": [{"id": 175, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.965Z", "updated_at": "2025-05-20T14:52:01.259Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 179, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.978Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 184, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 189, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.992Z", "updated_at": "2025-05-20T14:52:01.297Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 193, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.314Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.955Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.955Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14410", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 99, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 371, "files": [], "score": 0, "answer": "They tried to help but without enthusiasm.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.694Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.694Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 99}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.005Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.005Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14411", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}], "total_score": 15}, {"id": 32, "name": " Purchase Process", "score": 8, "questions": [{"id": 82, "file": null, "sort": 0, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 348, "files": [], "score": 4, "answer": "Minor delay ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.611Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.611Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 82}, "options": [{"id": 108, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.035Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 120, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.848Z", "updated_at": "2025-05-20T14:52:01.059Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 132, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.868Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 137, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.883Z", "updated_at": "2025-05-20T14:52:01.097Z", "bonus_score": false, "clear_score": false, "option_text": "Slow ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 145, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.903Z", "updated_at": "2025-05-20T14:52:01.116Z", "bonus_score": false, "clear_score": false, "option_text": "Long wait or issues ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.804Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.804Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14412", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 91, "file": null, "sort": 1, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 354, "files": [], "score": 4, "answer": "Polite ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.633Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.633Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 91}, "options": [{"id": 154, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.928Z", "updated_at": "2025-05-20T14:52:01.150Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 161, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.937Z", "updated_at": "2025-05-20T14:52:01.169Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 166, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.949Z", "updated_at": "2025-05-20T14:52:01.192Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 173, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.960Z", "updated_at": "2025-05-20T14:52:01.206Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 176, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.970Z", "updated_at": "2025-05-20T14:52:01.219Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.916Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.916Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14413", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 97, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 362, "files": [], "score": 0, "answer": "Didn’t ask ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.662Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.662Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 97}, "options": [{"id": 182, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.260Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 187, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 192, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.286Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff ask if everything was okay with the purchase?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.979Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.979Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14414", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 110, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 372, "files": [], "score": 0, "answer": "The employee didn’t check if everything was okay, though the transaction was quick.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.698Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.698Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 110}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T06:58:31.977Z", "scale_type": null, "updated_at": "2025-05-20T06:58:31.977Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14517", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}], "total_score": 15}, {"id": 28, "name": " Product Return", "score": 15, "questions": [{"id": 78, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 344, "files": [], "score": 4, "answer": "Within 5 minutes ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.595Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.595Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 78}, "options": [{"id": 103, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.812Z", "updated_at": "2025-05-20T14:52:01.106Z", "bonus_score": false, "clear_score": false, "option_text": "Immediate ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 111, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.830Z", "updated_at": "2025-05-20T14:52:01.135Z", "bonus_score": false, "clear_score": false, "option_text": "Within 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 118, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.845Z", "updated_at": "2025-05-20T14:52:01.175Z", "bonus_score": false, "clear_score": false, "option_text": "Longer than 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 124, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.855Z", "updated_at": "2025-05-20T14:52:01.196Z", "bonus_score": false, "clear_score": false, "option_text": "Delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 130, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.865Z", "updated_at": "2025-05-20T14:52:01.224Z", "bonus_score": false, "clear_score": false, "option_text": "Significantly delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the return process prompt?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.791Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.791Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14415", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 86, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 357, "files": [], "score": 4, "answer": "Polite ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.644Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.644Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 86}, "options": [{"id": 143, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.893Z", "updated_at": "2025-05-20T14:52:01.268Z", "bonus_score": false, "clear_score": false, "option_text": "Very respectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 148, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.915Z", "updated_at": "2025-05-20T14:52:01.287Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 153, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.927Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 160, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.936Z", "updated_at": "2025-05-20T14:52:01.321Z", "bonus_score": false, "clear_score": false, "option_text": "Dismissive ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 169, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.953Z", "updated_at": "2025-05-20T14:52:01.337Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/disrespectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff treat you respectfully during the return?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.885Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.885Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14416", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 94, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 361, "files": [], "score": 4, "answer": "Mostly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.658Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.658Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 94}, "options": [{"id": 181, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.980Z", "updated_at": "2025-05-20T14:52:01.358Z", "bonus_score": false, "clear_score": false, "option_text": "Fully followed ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 188, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.366Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 191, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Minor issues ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 195, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.004Z", "updated_at": "2025-05-20T14:52:01.376Z", "bonus_score": false, "clear_score": false, "option_text": "Procedural violation ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 196, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.381Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.965Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.965Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14423", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 101, "file": null, "sort": 3, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 369, "files": [], "score": 3, "answer": "Vaguely ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.686Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.686Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 101}, "options": [{"id": 205, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.023Z", "updated_at": "2025-05-20T14:52:01.391Z", "bonus_score": false, "clear_score": false, "option_text": "Very clearly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 209, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.398Z", "bonus_score": false, "clear_score": false, "option_text": "Briefly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 212, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.035Z", "updated_at": "2025-05-20T14:52:01.403Z", "bonus_score": false, "clear_score": false, "option_text": "Vaguely ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 214, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.041Z", "updated_at": "2025-05-20T14:52:01.409Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 217, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.045Z", "updated_at": "2025-05-20T14:52:01.413Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they clearly explain the return policy?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.016Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.016Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14424", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 105, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 375, "files": [], "score": 0, "answer": "The return was processed, but the employee didn’t know all the rules exactly.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.713Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.713Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 105}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.051Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.051Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14425", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}], "total_score": 20}, {"id": 33, "name": " Appearance and Behavior", "score": 8, "questions": [{"id": 83, "file": null, "sort": 0, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 349, "files": [], "score": 4, "answer": "Minor flaws ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.615Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.615Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 83}, "options": [{"id": 112, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.832Z", "updated_at": "2025-05-20T14:52:01.091Z", "bonus_score": false, "clear_score": false, 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false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 131, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.867Z", "updated_at": "2025-05-20T14:52:01.184Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 136, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.878Z", "updated_at": "2025-05-20T14:52:01.201Z", "bonus_score": false, "clear_score": false, "option_text": "Untidy appearance ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the employee neat and well-groomed?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.817Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.817Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14426", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}, {"id": 88, "file": null, "sort": 1, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 355, "files": [], "score": 4, "answer": "Mostly professional ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.637Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.637Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 88}, "options": [{"id": 149, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.921Z", "updated_at": "2025-05-20T14:52:01.241Z", "bonus_score": false, "clear_score": false, "option_text": "Fully professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 156, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.931Z", "updated_at": "2025-05-20T14:52:01.261Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 162, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.274Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 168, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.951Z", "updated_at": "2025-05-20T14:52:01.300Z", "bonus_score": false, "clear_score": false, "option_text": "Irritated/unskilled 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"14433", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}, {"id": 95, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 366, "files": [], "score": 0, "answer": "The appearance was tidy, but the employee lacked confidence.", "status": 0, "comment": "", "uploads": ["https://proxy.happeas.space/file/read/local/1/03b4b5a0d28156ba4abecd825fd328d5.png"], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.676Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.676Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 95}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:03.973Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.973Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14434", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}], "total_score": 10}, {"id": 27, "name": " Overall Impression", "score": 6, "questions": [{"id": 77, "file": null, "sort": 0, "type": "single", "image": "", "score": 9, "amount": 5, "answers": {"id": 350, "files": [], "score": 3, "answer": "Not really ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.618Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.618Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 77}, "options": [{"id": 102, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.811Z", "updated_at": "2025-05-20T14:52:01.060Z", "bonus_score": false, "clear_score": false, "option_text": "Very personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 115, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.833Z", "updated_at": "2025-05-20T14:52:01.076Z", "bonus_score": false, "clear_score": false, "option_text": "Personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 127, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.856Z", "updated_at": "2025-05-20T14:52:01.103Z", "bonus_score": false, "clear_score": false, "option_text": "Not really ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 135, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.877Z", "updated_at": "2025-05-20T14:52:01.117Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 141, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.890Z", "updated_at": "2025-05-20T14:52:01.143Z", "bonus_score": false, "clear_score": false, "option_text": "Completely indifferent ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the service feel personalized?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.790Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.790Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14435", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}, {"id": 87, "file": null, "sort": 1, "type": "single", "image": "", "score": 9, "amount": 5, "answers": {"id": 352, "files": [], "score": 3, "answer": "Neutral ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.627Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.627Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 87}, "options": [{"id": 146, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.910Z", "updated_at": "2025-05-20T14:52:01.215Z", "bonus_score": false, "clear_score": false, "option_text": "Very satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 150, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.253Z", "bonus_score": false, "clear_score": false, "option_text": "Satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 158, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.933Z", "updated_at": "2025-05-20T14:52:01.282Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 164, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 1, "created_at": "2025-05-19T12:11:03.941Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Dissatisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 171, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.954Z", "updated_at": "2025-05-20T14:52:01.323Z", "bonus_score": false, "clear_score": false, "option_text": "Very dissatisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Overall satisfaction with the visit:\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.897Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.897Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14442", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}, {"id": 93, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 365, "files": [], "score": 0, "answer": "The service was acceptable, but there's room for improvement.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.673Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.673Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 93}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:03.964Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.964Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14443", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}], "total_score": 10}, {"id": 43, "name": " NPS", "score": 0, "questions": [{"id": 147, "file": null, "sort": 0, "type": "nps", "image": "", "score": 0, "amount": 0, "answers": {"uploads": [], "total_score": 0}, "options": [], "question": "1. On a scale from 0 to 10, how likely are you to recommend our company based on your first interaction (greeting) today?", "deletedAt": null, "created_at": "2025-05-20T14:52:01.061Z", "scale_type": "star-num", "updated_at": "2025-05-20T14:52:01.061Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": "", "total_score": 0, "heatmap_time": 0, "scale_amount": 11, "question_type": "nps", "attachment_max": 0, "attachment_min": 0, "identification": "14588", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 43}], "total_score": 0}], "answer_id": 295, "ces_index": 0, "client_id": 6, "csi_index": 0, "deletedAt": null, "nps_index": 0, "created_at": "2025-05-19T10:06:52.702Z", "updated_at": "2025-05-19T10:06:52.702Z", "hide_client": false, "hide_report": false, "hide_company": false, "customization": {}, "identification": "947", "completion_text": null, "feedback_question": "", "validator_comment": null, "add_files_to_survey": false, "allow_same_ip_retake": false, "enable_survey_payment": false, "forced_completion_text": null, "save_unfinished_survey": false, "add_website_link_at_end": false, "enable_question_numbering": false, "use_standard_contact_form": false, "enable_hidden_answer_display": false, "enable_random_question_order": false}	2025-05-20 17:04:47.671673	2025-05-20 17:04:47.671673
106	4	305	{"id": 22, "code": "EjXLE0", "name": "Consultation with purchase", "task": false, "type": "qr", "status": 22, "options": [], "shop_id": 82, "user_id": 4, "feedback": false, "hide_all": false, "mistakes": [], "sections": [{"id": 26, "name": " Entrance and Greeting", "score": 0, "questions": [{"id": 76, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 381, "files": [], "score": 0, "answer": "Did not notice me", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.102Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.102Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 76}, "options": [{"id": 107, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.820Z", "updated_at": "2025-05-20T14:52:01.054Z", "bonus_score": false, "clear_score": false, "option_text": "Instantly", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 113, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.090Z", "bonus_score": false, "clear_score": false, "option_text": "Within 15 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 125, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.853Z", "updated_at": "2025-05-20T14:52:01.112Z", "bonus_score": false, "clear_score": false, "option_text": "Within 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 133, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.874Z", "updated_at": "2025-05-20T14:52:01.133Z", "bonus_score": false, "clear_score": false, "option_text": "After more than 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 140, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.151Z", "bonus_score": false, "clear_score": false, "option_text": "Did not notice me", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.How quickly did the staff notice you after entering the location?", "deletedAt": null, "created_at": "2025-05-19T12:11:03.784Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.784Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14374", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 89, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 393, "files": [], "score": 0, "answer": "Did not greet ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.139Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.139Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 89}, "options": [{"id": 157, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.193Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 170, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.950Z", "updated_at": "2025-05-20T14:52:01.207Z", "bonus_score": false, "clear_score": false, "option_text": "Polite but not enthusiastic ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 178, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.972Z", "updated_at": "2025-05-20T14:52:01.233Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 180, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.981Z", "updated_at": "2025-05-20T14:52:01.263Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 186, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.288Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.908Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.908Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14376", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 98, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 394, "files": [], "score": 0, "answer": "No ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.143Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.143Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 98}, "options": [{"id": 198, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.010Z", "updated_at": "2025-05-20T14:52:01.338Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 201, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.017Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 203, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.020Z", "updated_at": "2025-05-20T14:52:01.363Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 207, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 210, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.032Z", "updated_at": "2025-05-20T14:52:01.377Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.999Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.999Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14383", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 103, "file": null, "sort": 3, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 405, "files": [], "score": 0, "answer": "Completely ignored ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.191Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.191Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 103}, "options": [{"id": 213, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.040Z", "updated_at": "2025-05-20T14:52:01.388Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 216, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.044Z", "updated_at": "2025-05-20T14:52:01.392Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 219, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.049Z", "updated_at": "2025-05-20T14:52:01.396Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 221, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.053Z", "updated_at": "2025-05-20T14:52:01.402Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 223, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.408Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.036Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.036Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14384", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 106, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 411, "files": [], "score": 0, "answer": " I was ignored for a long time and had to ask for help myself.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.213Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.213Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 106}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.063Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.063Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14385", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}], "total_score": 20}, {"id": 30, "name": "Contact and Needs Identification", "score": 4, "questions": [{"id": 80, "file": null, "sort": 0, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 380, "files": [], "score": 2, "answer": "Barely asked anything ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.097Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.097Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 80}, "options": [{"id": 105, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.030Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 110, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.826Z", "updated_at": "2025-05-20T14:52:01.055Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 117, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.072Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 122, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.093Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 129, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14386", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 109, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 388, "files": [], "score": 0, "answer": "Indifferent ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.124Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.124Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 109}, "options": [{"id": 230, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T06:07:44.140Z", "updated_at": "2025-05-20T14:52:01.146Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 231, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T06:07:44.689Z", "updated_at": "2025-05-20T14:52:01.165Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 232, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T06:07:44.693Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 233, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T06:07:44.696Z", "updated_at": "2025-05-20T14:52:01.202Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 234, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T06:07:44.700Z", "updated_at": "2025-05-20T14:52:01.216Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T06:07:43.856Z", "scale_type": null, "updated_at": "2025-05-20T06:07:43.856Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14516", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 85, "file": null, "sort": 2, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 398, "files": [], "score": 2, "answer": "Little engagement ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.156Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.156Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 85}, "options": [{"id": 139, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.256Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 144, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.897Z", "updated_at": "2025-05-20T14:52:01.270Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 152, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.284Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 163, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.295Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 172, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.956Z", "updated_at": "2025-05-20T14:52:01.311Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.873Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.873Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14387", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 96, "file": null, "sort": 3, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 403, "files": [], "score": 0, "answer": "Couldn’t help ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.184Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.184Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 96}, "options": [{"id": 185, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.987Z", "updated_at": "2025-05-20T14:52:01.334Z", "bonus_score": false, "clear_score": false, "option_text": "Very confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 194, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.342Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 197, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.350Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 199, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.014Z", "updated_at": "2025-05-20T14:52:01.354Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 202, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.019Z", "updated_at": "2025-05-20T14:52:01.361Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.973Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.973Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14394", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 102, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 409, "files": [], "score": 0, "answer": "No consultation was provided, the employee seemed uninterested.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.208Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.208Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 102}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.026Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.026Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14395", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}], "total_score": 20}, {"id": 31, "name": " Product/Service Presentation", "score": 2, "questions": [{"id": 81, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 382, "files": [], "score": 0, "answer": "No suggestions ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.107Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.107Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 81}, "options": [{"id": 106, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.032Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 114, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.057Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 123, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.852Z", "updated_at": "2025-05-20T14:52:01.073Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 134, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.872Z", "updated_at": "2025-05-20T14:52:01.095Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 142, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.891Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.800Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.800Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14396", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 90, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 391, "files": [], "score": 0, "answer": "No explanation ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.134Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.134Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 90}, "options": [{"id": 155, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.147Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 167, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.948Z", "updated_at": "2025-05-20T14:52:01.167Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 177, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.969Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 183, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.203Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 190, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.994Z", "updated_at": "2025-05-20T14:52:01.217Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.912Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.912Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14397", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 100, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 399, "files": [], "score": 0, "answer": "No attempt ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.161Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.161Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 100}, "options": [{"id": 200, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.016Z", "updated_at": "2025-05-20T14:52:01.257Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 204, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.022Z", "updated_at": "2025-05-20T14:52:01.271Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 206, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 208, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.296Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 211, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.033Z", "updated_at": "2025-05-20T14:52:01.313Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.007Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.007Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14398", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 104, "file": null, "sort": 3, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 402, "files": [], "score": 0, "answer": "Said nothing is available ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.178Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.178Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 104}, "options": [{"id": 215, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.043Z", "updated_at": "2025-05-20T14:52:01.335Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 218, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.048Z", "updated_at": "2025-05-20T14:52:01.343Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 220, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.052Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 222, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.357Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 224, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.062Z", "updated_at": "2025-05-20T14:52:01.365Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.037Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.037Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14399", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 107, "file": null, "sort": 4, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 408, "files": [], "score": 2, "answer": "Insufficient ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.204Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.204Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 107}, "options": [{"id": 225, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.070Z", "updated_at": "2025-05-20T14:52:01.375Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 226, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.073Z", "updated_at": "2025-05-20T14:52:01.379Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 227, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.076Z", "updated_at": "2025-05-20T14:52:01.385Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 228, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.079Z", "updated_at": "2025-05-20T14:52:01.390Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 229, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.083Z", "updated_at": "2025-05-20T14:52:01.397Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.067Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.067Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14400", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 108, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 412, "files": [], "score": 0, "answer": "Couldn’t even explain the basic features.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.216Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.216Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 108}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.087Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.087Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14401", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}], "total_score": 25}, {"id": 29, "name": " Handling Objections", "score": 2, "questions": [{"id": 79, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 378, "files": [], "score": 0, "answer": "No effort to respond ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:06.951Z", "param_json": {}, "updated_at": "2025-05-20T07:59:06.951Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 79}, "options": [{"id": 104, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.816Z", "updated_at": "2025-05-20T14:52:01.034Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 109, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.058Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 116, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 121, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.096Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 128, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.115Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14402", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 84, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 386, "files": [], "score": 0, "answer": "No response ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.118Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.118Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 84}, "options": [{"id": 138, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.149Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 147, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.912Z", "updated_at": "2025-05-20T14:52:01.168Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 151, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.925Z", "updated_at": "2025-05-20T14:52:01.191Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 159, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.934Z", "updated_at": "2025-05-20T14:52:01.205Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 165, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.942Z", "updated_at": "2025-05-20T14:52:01.218Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.872Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.872Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14403", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 92, "file": null, "sort": 2, "type": "single", "image": "", "score": 8, "amount": 5, "answers": {"id": 395, "files": [], "score": 2, "answer": "Passive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.146Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.146Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 92}, "options": [{"id": 175, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.965Z", "updated_at": "2025-05-20T14:52:01.259Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 179, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.978Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 184, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 189, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.992Z", "updated_at": "2025-05-20T14:52:01.297Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 193, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.314Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.955Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.955Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14410", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 99, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 406, "files": [], "score": 0, "answer": "Objections were simply ignored.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.196Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.196Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 99}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.005Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.005Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14411", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}], "total_score": 15}, {"id": 32, "name": " Purchase Process", "score": 4, "questions": [{"id": 82, "file": null, "sort": 0, "type": "single", "image": "", "score": 8, "amount": 5, "answers": {"id": 383, "files": [], "score": 2, "answer": "Slow ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.110Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.110Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 82}, "options": [{"id": 108, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.035Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 120, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.848Z", "updated_at": "2025-05-20T14:52:01.059Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 132, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.868Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 137, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.883Z", "updated_at": "2025-05-20T14:52:01.097Z", "bonus_score": false, "clear_score": false, "option_text": "Slow ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 145, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.903Z", "updated_at": "2025-05-20T14:52:01.116Z", "bonus_score": false, "clear_score": false, "option_text": "Long wait or issues ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.804Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.804Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14412", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 91, "file": null, "sort": 1, "type": "single", "image": "", "score": 8, "amount": 5, "answers": {"id": 389, "files": [], "score": 2, "answer": "Formal only ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.127Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.127Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 91}, "options": [{"id": 154, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.928Z", "updated_at": "2025-05-20T14:52:01.150Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 161, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.937Z", "updated_at": "2025-05-20T14:52:01.169Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 166, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.949Z", "updated_at": "2025-05-20T14:52:01.192Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 173, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.960Z", "updated_at": "2025-05-20T14:52:01.206Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 176, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.970Z", "updated_at": "2025-05-20T14:52:01.219Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.916Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.916Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14413", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 97, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 397, "files": [], "score": 0, "answer": "Didn’t ask ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.153Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.153Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 97}, "options": [{"id": 182, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.260Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 187, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 192, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.286Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff ask if everything was okay with the purchase?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.979Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.979Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14414", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 110, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 407, "files": [], "score": 0, "answer": "The transaction was processed with visible annoyance.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.200Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.200Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 110}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T06:58:31.977Z", "scale_type": null, "updated_at": "2025-05-20T06:58:31.977Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14517", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}], "total_score": 15}, {"id": 28, "name": " Product Return", "score": 4, "questions": [{"id": 78, "file": null, "sort": 0, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 379, "files": [], "score": 2, "answer": "Delayed ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.093Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.093Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 78}, "options": [{"id": 103, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.812Z", "updated_at": "2025-05-20T14:52:01.106Z", "bonus_score": false, "clear_score": false, "option_text": "Immediate ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 111, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.830Z", "updated_at": "2025-05-20T14:52:01.135Z", "bonus_score": false, "clear_score": false, "option_text": "Within 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 118, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.845Z", "updated_at": "2025-05-20T14:52:01.175Z", "bonus_score": false, "clear_score": false, "option_text": "Longer than 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 124, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.855Z", "updated_at": "2025-05-20T14:52:01.196Z", "bonus_score": false, "clear_score": false, "option_text": "Delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 130, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.865Z", "updated_at": "2025-05-20T14:52:01.224Z", "bonus_score": false, "clear_score": false, "option_text": "Significantly delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the return process prompt?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.791Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.791Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14415", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 86, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 392, "files": [], "score": 0, "answer": "Rude/disrespectful ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.137Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.137Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 86}, "options": [{"id": 143, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.893Z", "updated_at": "2025-05-20T14:52:01.268Z", "bonus_score": false, "clear_score": false, "option_text": "Very respectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 148, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.915Z", "updated_at": "2025-05-20T14:52:01.287Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 153, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.927Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 160, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.936Z", "updated_at": "2025-05-20T14:52:01.321Z", "bonus_score": false, "clear_score": false, "option_text": "Dismissive ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 169, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.953Z", "updated_at": "2025-05-20T14:52:01.337Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/disrespectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff treat you respectfully during the return?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.885Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.885Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14416", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 94, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 396, "files": [], "score": 0, "answer": "No procedure at all ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.150Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.150Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 94}, "options": [{"id": 181, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.980Z", "updated_at": "2025-05-20T14:52:01.358Z", "bonus_score": false, "clear_score": false, "option_text": "Fully followed ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 188, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.366Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 191, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Minor issues ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 195, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.004Z", "updated_at": "2025-05-20T14:52:01.376Z", "bonus_score": false, "clear_score": false, "option_text": "Procedural violation ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 196, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.381Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.965Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.965Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14423", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 101, "file": null, "sort": 3, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 404, "files": [], "score": 2, "answer": "Uncertain explanation ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.188Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.188Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 101}, "options": [{"id": 205, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.023Z", "updated_at": "2025-05-20T14:52:01.391Z", "bonus_score": false, "clear_score": false, "option_text": "Very clearly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 209, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.398Z", "bonus_score": false, "clear_score": false, "option_text": "Briefly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 212, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.035Z", "updated_at": "2025-05-20T14:52:01.403Z", "bonus_score": false, "clear_score": false, "option_text": "Vaguely ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 214, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.041Z", "updated_at": "2025-05-20T14:52:01.409Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 217, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.045Z", "updated_at": "2025-05-20T14:52:01.413Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they clearly explain the return policy?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.016Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.016Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14424", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 105, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 410, "files": [], "score": 0, "answer": "It felt like I was forcing the return despite the rules.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.210Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.210Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 105}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.051Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.051Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14425", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}], "total_score": 20}, {"id": 33, "name": " Appearance and Behavior", "score": 2, "questions": [{"id": 83, "file": null, "sort": 0, "type": "single", "image": "", "score": 6, "amount": 5, "answers": {"id": 384, "files": [], "score": 2, "answer": "No badge/uniform ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.113Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.113Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 83}, "options": [{"id": 112, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.832Z", "updated_at": "2025-05-20T14:52:01.091Z", "bonus_score": false, "clear_score": false, "option_text": 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"questionnaire_id": 22, "is_comment_required": false}, {"id": 131, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.867Z", "updated_at": "2025-05-20T14:52:01.184Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 136, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.878Z", "updated_at": "2025-05-20T14:52:01.201Z", "bonus_score": false, "clear_score": false, "option_text": "Untidy appearance ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the employee neat and well-groomed?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.817Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.817Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14426", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}, {"id": 88, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 390, "files": [], "score": 0, "answer": "Rude or sarcastic ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.130Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.130Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 88}, "options": [{"id": 149, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.921Z", "updated_at": "2025-05-20T14:52:01.241Z", "bonus_score": false, "clear_score": false, "option_text": "Fully professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 156, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.931Z", "updated_at": "2025-05-20T14:52:01.261Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 162, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.274Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 168, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.951Z", "updated_at": "2025-05-20T14:52:01.300Z", "bonus_score": false, "clear_score": false, "option_text": "Irritated/unskilled ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 174, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.963Z", "updated_at": "2025-05-20T14:52:01.323Z", "bonus_score": false, "clear_score": false, "option_text": "Rude or sarcastic ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the communication style professional?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.908Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.908Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14433", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}, {"id": 95, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 401, "files": [], "score": 0, "answer": "The behavior was rude and appearance was sloppy.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.175Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.175Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 95}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:03.973Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.973Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14434", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}], "total_score": 10}, {"id": 27, "name": " Overall Impression", "score": 0, "questions": [{"id": 77, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 385, "files": [], "score": 0, "answer": "Completely indifferent ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.116Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.116Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 77}, "options": [{"id": 102, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.811Z", "updated_at": "2025-05-20T14:52:01.060Z", "bonus_score": false, "clear_score": false, "option_text": "Very personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 115, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.833Z", "updated_at": "2025-05-20T14:52:01.076Z", "bonus_score": false, "clear_score": false, "option_text": "Personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 127, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.856Z", "updated_at": "2025-05-20T14:52:01.103Z", "bonus_score": false, "clear_score": false, "option_text": "Not really ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 135, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.877Z", "updated_at": "2025-05-20T14:52:01.117Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 141, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.890Z", "updated_at": "2025-05-20T14:52:01.143Z", "bonus_score": false, "clear_score": false, "option_text": "Completely indifferent ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the service feel personalized?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.790Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.790Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14435", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}, {"id": 87, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 387, "files": [], "score": 0, "answer": "Very dissatisfied ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.121Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.121Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 87}, "options": [{"id": 146, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.910Z", "updated_at": "2025-05-20T14:52:01.215Z", "bonus_score": false, "clear_score": false, "option_text": "Very satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 150, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.253Z", "bonus_score": false, "clear_score": false, "option_text": "Satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 158, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.933Z", "updated_at": "2025-05-20T14:52:01.282Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 164, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 1, "created_at": "2025-05-19T12:11:03.941Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Dissatisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 171, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.954Z", "updated_at": "2025-05-20T14:52:01.323Z", "bonus_score": false, "clear_score": false, "option_text": "Very dissatisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Overall satisfaction with the visit:\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.897Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.897Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14442", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}, {"id": 93, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 400, "files": [], "score": 0, "answer": "The worst visit I've had — complete anti-service.", "status": 0, "comment": "", "uploads": ["https://proxy.happeas.space/file/read/local/1/aa516cbca66aa3c60d1c0aaea7baa288.png"], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.169Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.169Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 93}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:03.964Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.964Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14443", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}], "total_score": 10}, {"id": 43, "name": " NPS", "score": 0, "questions": [{"id": 147, "file": null, "sort": 0, "type": "nps", "image": "", "score": 0, "amount": 0, "answers": {"uploads": [], "total_score": 0}, "options": [], "question": "1. On a scale from 0 to 10, how likely are you to recommend our company based on your first interaction (greeting) today?", "deletedAt": null, "created_at": "2025-05-20T14:52:01.061Z", "scale_type": "star-num", "updated_at": "2025-05-20T14:52:01.061Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": "", "total_score": 0, "heatmap_time": 0, "scale_amount": 11, "question_type": "nps", "attachment_max": 0, "attachment_min": 0, "identification": "14588", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 43}], "total_score": 0}], "answer_id": 305, "ces_index": 0, "client_id": 6, "csi_index": 0, "deletedAt": null, "nps_index": 0, "created_at": "2025-05-19T10:06:52.702Z", "updated_at": "2025-05-19T10:06:52.702Z", "hide_client": false, "hide_report": false, "hide_company": false, "customization": {}, "identification": "947", "completion_text": null, "feedback_question": "", "validator_comment": null, "add_files_to_survey": false, "allow_same_ip_retake": false, "enable_survey_payment": false, "forced_completion_text": null, "save_unfinished_survey": false, "add_website_link_at_end": false, "enable_question_numbering": false, "use_standard_contact_form": false, "enable_hidden_answer_display": false, "enable_random_question_order": false}	2025-05-20 17:05:33.882343	2025-05-20 17:05:33.882343
131	2	576	{"id": 26, "code": "Lh3LYt", "name": "Consultation with purchase_2", "task": true, "type": "qr", "status": 19, "options": [], "shop_id": 129, "user_id": 2, "feedback": true, "hide_all": false, "mistakes": [], "sections": [{"id": 49, "name": " Entrance and Greeting", "score": 4, "questions": [{"id": 155, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 891, "files": [], "score": 0, "answer": "[\\"Did not notice me\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T12:01:19.175Z", "param_json": {}, "updated_at": "2025-06-20T12:01:19.175Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 155}, "options": [{"id": 385, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.040Z", "updated_at": "2025-06-20T12:19:46.692Z", "bonus_score": false, "clear_score": false, "option_text": "Instantly", "question_id": 155, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 393, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.065Z", "updated_at": "2025-06-20T12:19:46.703Z", "bonus_score": false, "clear_score": false, "option_text": "Within 15 seconds", "question_id": 155, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 401, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.081Z", "updated_at": "2025-06-20T12:19:46.718Z", "bonus_score": false, "clear_score": false, "option_text": "Within 30 seconds", "question_id": 155, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 406, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.098Z", "updated_at": "2025-06-20T12:19:46.733Z", "bonus_score": false, "clear_score": false, "option_text": "After more than 30 seconds", "question_id": 155, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 412, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.110Z", "updated_at": "2025-06-20T12:19:46.748Z", "bonus_score": false, "clear_score": false, "option_text": "Did not notice me", "question_id": 155, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.How quickly did the staff notice you after entering the location?", "deletedAt": null, "created_at": "2025-06-20T10:24:20.002Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.002Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16926", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 166, "file": null, "sort": 1, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 893, "files": [], "score": 2, "answer": "[\\"Formal, no smile\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T12:20:18.436Z", "param_json": {}, "updated_at": "2025-06-20T12:20:18.436Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 166}, "options": [{"id": 522, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T12:19:46.781Z", "updated_at": "2025-06-20T12:19:46.781Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open", "question_id": 166, "finish_survey": false, "hide_statistics": true, "questionnaire_id": 26, "is_comment_required": false}, {"id": 523, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T12:19:46.817Z", "updated_at": "2025-06-20T12:19:46.817Z", "bonus_score": false, "clear_score": false, "option_text": "Polite but not enthusiastic", "question_id": 166, "finish_survey": false, "hide_statistics": true, "questionnaire_id": 26, "is_comment_required": false}, {"id": 439, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.199Z", "updated_at": "2025-06-20T12:19:46.831Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 166, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 447, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.222Z", "updated_at": "2025-06-20T12:19:46.841Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 166, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 458, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.239Z", "updated_at": "2025-06-20T12:19:46.851Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 166, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.127Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.127Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16927", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 176, "file": null, "sort": 2, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 1036, "files": [], "score": 2, "answer": "[\\"Hardly\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.911Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.911Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 176}, "options": [{"id": 469, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.865Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 475, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.288Z", "updated_at": "2025-06-20T12:19:46.877Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 478, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.303Z", "updated_at": "2025-06-20T12:19:46.882Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 481, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.322Z", "updated_at": "2025-06-20T12:19:46.888Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 486, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.342Z", "updated_at": "2025-06-20T12:19:46.892Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.259Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.259Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16928", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 183, "file": null, "sort": 3, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1037, "files": [], "score": 0, "answer": "[\\"Completely ignored\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.919Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.919Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 183}, "options": [{"id": 497, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.375Z", "updated_at": "2025-06-20T12:19:46.900Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 502, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.391Z", "updated_at": "2025-06-20T12:19:46.903Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 506, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.404Z", "updated_at": "2025-06-20T12:19:46.906Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 510, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.423Z", "updated_at": "2025-06-20T12:19:46.909Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 513, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.443Z", "updated_at": "2025-06-20T12:19:46.911Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.363Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.363Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16929", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 189, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 1038, "files": [], "score": 0, "answer": "I didn't like the way I was greeted.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.936Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.936Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 189}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.451Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.451Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16930", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}], "total_score": 20}, {"id": 51, "name": "Contact and Needs Identification", "score": 2, "questions": [{"id": 157, "file": null, "sort": 0, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 1039, "files": [], "score": 2, "answer": "[\\"Barely asked anything\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.941Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.941Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 157}, "options": [{"id": 386, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.043Z", "updated_at": "2025-06-20T12:19:46.691Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 389, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.060Z", "updated_at": "2025-06-20T12:19:46.700Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 396, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.075Z", "updated_at": "2025-06-20T12:19:46.710Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 402, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.089Z", "updated_at": "2025-06-20T12:19:46.722Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 409, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.102Z", "updated_at": "2025-06-20T12:19:46.732Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.018Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.018Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16931", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 164, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1040, "files": [], "score": 0, "answer": "[\\"Indifferent\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.946Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.946Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 164}, "options": [{"id": 418, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.137Z", "updated_at": "2025-06-20T12:19:46.746Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 424, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.151Z", "updated_at": "2025-06-20T12:19:46.753Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 428, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.167Z", "updated_at": "2025-06-20T12:19:46.759Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 433, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.180Z", "updated_at": "2025-06-20T12:19:46.769Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 440, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.201Z", "updated_at": "2025-06-20T12:19:46.777Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.117Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.117Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16935", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 171, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1041, "files": [], "score": 0, "answer": "[\\"No dialogue at all\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.950Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.950Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 171}, "options": [{"id": 450, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.226Z", "updated_at": "2025-06-20T12:19:46.813Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 454, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.238Z", "updated_at": "2025-06-20T12:19:46.826Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 461, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.251Z", "updated_at": "2025-06-20T12:19:46.836Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 465, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.269Z", "updated_at": "2025-06-20T12:19:46.843Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 473, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.284Z", "updated_at": "2025-06-20T12:19:46.850Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.213Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.213Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16932", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 179, "file": null, "sort": 3, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1042, "files": [], "score": 0, "answer": "[\\"Couldn’t help\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.955Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.955Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 179}, "options": [{"id": 487, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.346Z", "updated_at": "2025-06-20T12:19:46.874Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 491, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.361Z", "updated_at": "2025-06-20T12:19:46.880Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 496, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.375Z", "updated_at": "2025-06-20T12:19:46.886Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 504, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.392Z", "updated_at": "2025-06-20T12:19:46.890Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.308Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.308Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16933", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 186, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 1043, "files": [], "score": 0, "answer": "I'm not happy.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.960Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.960Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 186}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.408Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.408Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16934", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}], "total_score": 20}, {"id": 50, "name": " Product/Service Presentation", "score": 12, "questions": [{"id": 156, "file": null, "sort": 0, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 1044, "files": [], "score": 2, "answer": "[\\"Off-topic\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.965Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.965Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 156}, "options": [{"id": 384, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.033Z", "updated_at": "2025-06-20T12:19:46.678Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 395, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.070Z", "updated_at": "2025-06-20T12:19:46.696Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 407, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.098Z", "updated_at": "2025-06-20T12:19:46.707Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 413, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.111Z", "updated_at": "2025-06-20T12:19:46.714Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 416, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.128Z", "updated_at": "2025-06-20T12:19:46.728Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.011Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.011Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16936", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 168, "file": null, "sort": 1, "type": "single", "image": "", "score": 18, "amount": 5, "answers": {"id": 1045, "files": [], "score": 3, "answer": "[\\"General phrases\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.973Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.973Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 168}, "options": [{"id": 432, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.180Z", "updated_at": "2025-06-20T12:19:46.754Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 441, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.201Z", "updated_at": "2025-06-20T12:19:46.760Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 444, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.213Z", "updated_at": "2025-06-20T12:19:46.770Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 451, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.227Z", "updated_at": "2025-06-20T12:19:46.789Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 455, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.238Z", "updated_at": "2025-06-20T12:19:46.808Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.154Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.154Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16937", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 175, "file": null, "sort": 2, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 1046, "files": [], "score": 2, "answer": "[\\"No examples\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.978Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.978Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 175}, "options": [{"id": 464, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.268Z", "updated_at": "2025-06-20T12:19:46.820Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 472, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.284Z", "updated_at": "2025-06-20T12:19:46.827Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 477, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.298Z", "updated_at": "2025-06-20T12:19:46.833Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 480, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.320Z", "updated_at": "2025-06-20T12:19:46.838Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 484, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.336Z", "updated_at": "2025-06-20T12:19:46.842Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.251Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.251Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16938", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 182, "file": null, "sort": 3, "type": "single", "image": "", "score": 18, "amount": 5, "answers": {"id": 1047, "files": [], "score": 3, "answer": "[\\"Only after my initiative\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.982Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.982Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 182}, "options": [{"id": 492, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.363Z", "updated_at": "2025-06-20T12:19:46.857Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 498, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.375Z", "updated_at": "2025-06-20T12:19:46.862Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 503, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.395Z", "updated_at": "2025-06-20T12:19:46.866Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 508, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.408Z", "updated_at": "2025-06-20T12:19:46.875Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 512, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.437Z", "updated_at": "2025-06-20T12:19:46.879Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.347Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.347Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16939", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 188, "file": null, "sort": 4, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 1048, "files": [], "score": 2, "answer": "[\\"Insufficient\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.987Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.987Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 188}, "options": [{"id": 516, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.459Z", "updated_at": "2025-06-20T12:19:46.891Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 518, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.466Z", "updated_at": "2025-06-20T12:19:46.895Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 519, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.474Z", "updated_at": "2025-06-20T12:19:46.897Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 520, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.484Z", "updated_at": "2025-06-20T12:19:46.900Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 521, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.494Z", "updated_at": "2025-06-20T12:19:46.903Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.450Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.450Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16940", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 191, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 1049, "files": [], "score": 0, "answer": "completely non-formative, not interesting", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.993Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.993Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 191}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.502Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.502Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16941", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}], "total_score": 25}, {"id": 52, "name": " Handling Objections", "score": 4, "questions": [{"id": 158, "file": null, "sort": 0, "type": "single", "image": "", "score": 8, "amount": 5, "answers": {"id": 1050, "files": [], "score": 2, "answer": "[\\"Not convincing\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.997Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.997Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 158}, "options": [{"id": 387, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.044Z", "updated_at": "2025-06-20T12:19:46.695Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 390, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.060Z", "updated_at": "2025-06-20T12:19:46.702Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 397, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.076Z", "updated_at": "2025-06-20T12:19:46.709Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 403, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.090Z", "updated_at": "2025-06-20T12:19:46.717Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 410, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.102Z", "updated_at": "2025-06-20T12:19:46.724Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.018Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.018Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16942", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}, {"id": 165, "file": null, "sort": 1, "type": "single", "image": "", "score": 8, "amount": 5, "answers": {"id": 1051, "files": [], "score": 2, "answer": "[\\"No alternatives\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.001Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.001Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 165}, "options": [{"id": 419, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.137Z", "updated_at": "2025-06-20T12:19:46.738Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 425, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.153Z", "updated_at": "2025-06-20T12:19:46.746Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 429, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.167Z", "updated_at": "2025-06-20T12:19:46.752Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 438, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.195Z", "updated_at": "2025-06-20T12:19:46.759Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 448, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.219Z", "updated_at": "2025-06-20T12:19:46.769Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.117Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.117Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16943", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}, {"id": 174, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1052, "files": [], "score": 0, "answer": "[\\"Disinterested\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.007Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.007Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 174}, "options": [{"id": 471, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.793Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 479, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.302Z", "updated_at": "2025-06-20T12:19:46.810Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 485, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.337Z", "updated_at": "2025-06-20T12:19:46.823Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 490, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.358Z", "updated_at": "2025-06-20T12:19:46.835Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 495, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.374Z", "updated_at": "2025-06-20T12:19:46.844Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.244Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.244Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16944", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}, {"id": 184, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 1053, "files": [], "score": 0, "answer": "They didn't work with my doubts at all", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.013Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.013Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 184}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.391Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.391Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16945", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}], "total_score": 15}, {"id": 54, "name": " Purchase Process", "score": 2, "questions": [{"id": 160, "file": null, "sort": 0, "type": "single", "image": "", "score": 8, "amount": 5, "answers": {"id": 1054, "files": [], "score": 2, "answer": "[\\"Slow\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.017Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.017Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 160}, "options": [{"id": 388, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.049Z", "updated_at": "2025-06-20T12:19:46.677Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 160, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 392, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.064Z", "updated_at": "2025-06-20T12:19:46.689Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 160, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 400, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.081Z", "updated_at": "2025-06-20T12:19:46.697Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", "question_id": 160, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 405, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.094Z", "updated_at": "2025-06-20T12:19:46.704Z", "bonus_score": false, "clear_score": false, "option_text": "Slow ", "question_id": 160, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 414, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.111Z", "updated_at": "2025-06-20T12:19:46.712Z", "bonus_score": false, "clear_score": false, "option_text": "Long wait or issues ", "question_id": 160, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.024Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.024Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16946", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 54}, {"id": 167, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1055, "files": [], "score": 0, "answer": "[\\"Rude/no farewell\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.026Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.026Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 167}, "options": [{"id": 423, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.149Z", "updated_at": "2025-06-20T12:19:46.726Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 427, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.165Z", "updated_at": "2025-06-20T12:19:46.733Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 434, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.179Z", "updated_at": "2025-06-20T12:19:46.740Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 442, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.201Z", "updated_at": "2025-06-20T12:19:46.748Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 445, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.214Z", "updated_at": "2025-06-20T12:19:46.755Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.129Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.129Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16947", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 54}, {"id": 173, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1056, "files": [], "score": 0, "answer": "[\\"Didn’t ask\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.030Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.030Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 173}, "options": [{"id": 456, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.238Z", "updated_at": "2025-06-20T12:19:46.772Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 173, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 462, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.252Z", "updated_at": "2025-06-20T12:19:46.782Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 173, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 467, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.795Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", "question_id": 173, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did the staff ask if everything was okay with the purchase?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.227Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.227Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16948", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 54}, {"id": 178, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 1057, "files": [], "score": 0, "answer": "I didn't like it.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.036Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.036Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 178}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.292Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.292Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16949", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 54}], "total_score": 15}, {"id": 56, "name": " Product Return", "score": 11, "questions": [{"id": 161, "file": null, "sort": 0, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 1058, "files": [], "score": 3, "answer": "[\\"Longer than 5 minutes\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.040Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.040Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 161}, "options": [{"id": 391, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.061Z", "updated_at": "2025-06-20T12:19:46.690Z", "bonus_score": false, "clear_score": false, "option_text": "Immediate ", "question_id": 161, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 398, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.077Z", "updated_at": "2025-06-20T12:19:46.699Z", "bonus_score": false, "clear_score": false, "option_text": "Within 5 minutes ", "question_id": 161, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 404, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.091Z", "updated_at": "2025-06-20T12:19:46.706Z", "bonus_score": false, "clear_score": false, "option_text": "Longer than 5 minutes ", "question_id": 161, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 415, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.116Z", "updated_at": "2025-06-20T12:19:46.714Z", "bonus_score": false, "clear_score": false, "option_text": "Delayed ", "question_id": 161, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 421, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.139Z", "updated_at": "2025-06-20T12:19:46.721Z", "bonus_score": false, "clear_score": false, "option_text": "Significantly delayed ", "question_id": 161, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Was the return process prompt?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.047Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.047Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16950", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 56}, {"id": 169, "file": null, "sort": 1, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 1059, "files": [], "score": 3, "answer": "[\\"Neutral\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.043Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.043Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 169}, "options": [{"id": 436, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.180Z", "updated_at": "2025-06-20T12:19:46.747Z", "bonus_score": false, "clear_score": false, "option_text": "Very respectful ", "question_id": 169, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 443, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.202Z", "updated_at": "2025-06-20T12:19:46.761Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 169, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 449, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.223Z", "updated_at": "2025-06-20T12:19:46.773Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 169, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 460, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.247Z", "updated_at": "2025-06-20T12:19:46.794Z", "bonus_score": false, "clear_score": false, "option_text": "Dismissive ", "question_id": 169, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 468, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.809Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/disrespectful ", "question_id": 169, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did the staff treat you respectfully during the return?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.160Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.160Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16951", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 56}, {"id": 177, "file": null, "sort": 2, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 1060, "files": [], "score": 2, "answer": "[\\"Procedural violation\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.049Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.049Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 177}, "options": [{"id": 489, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.350Z", "updated_at": "2025-06-20T12:19:46.827Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly ", "question_id": 177, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 494, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.367Z", "updated_at": "2025-06-20T12:19:46.833Z", "bonus_score": false, "clear_score": false, "option_text": "Minor issues ", "question_id": 177, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 499, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.377Z", "updated_at": "2025-06-20T12:19:46.838Z", "bonus_score": false, "clear_score": false, "option_text": "Procedural violation ", "question_id": 177, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 501, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.389Z", "updated_at": "2025-06-20T12:19:46.849Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 177, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.294Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.294Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16952", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 56}, {"id": 185, "file": null, "sort": 3, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 1061, "files": [], "score": 3, "answer": "[\\"Vaguely\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.053Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.053Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 185}, "options": [{"id": 507, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.409Z", "updated_at": "2025-06-20T12:19:46.863Z", "bonus_score": false, "clear_score": false, "option_text": "Very clearly ", "question_id": 185, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 511, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.432Z", "updated_at": "2025-06-20T12:19:46.873Z", "bonus_score": false, "clear_score": false, "option_text": "Briefly ", "question_id": 185, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 514, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.450Z", "updated_at": "2025-06-20T12:19:46.878Z", "bonus_score": false, "clear_score": false, "option_text": "Vaguely ", "question_id": 185, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 515, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.457Z", "updated_at": "2025-06-20T12:19:46.883Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain explanation ", "question_id": 185, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 517, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.465Z", "updated_at": "2025-06-20T12:19:46.890Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 185, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Did they clearly explain the return policy?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.400Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.400Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16953", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 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"col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.130Z", "updated_at": "2025-06-20T12:19:46.736Z", "bonus_score": false, "clear_score": false, "option_text": "Messy outfit ", "question_id": 163, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 426, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.158Z", "updated_at": "2025-06-20T12:19:46.751Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 163, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 435, "col": 0, "row": 0, "sort": 4, "group": 0, "image": 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"allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 57}, {"id": 170, "file": null, "sort": 1, "type": "single", "image": "", "score": 6, "amount": 5, "answers": {"id": 1064, "files": [], "score": 2, "answer": "[\\"Irritated/unskilled\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.067Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.067Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 170}, "options": [{"id": 446, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.219Z", "updated_at": "2025-06-20T12:19:46.809Z", "bonus_score": false, "clear_score": false, "option_text": "Fully professional ", "question_id": 170, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 453, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.233Z", "updated_at": "2025-06-20T12:19:46.816Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly professional ", "question_id": 170, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 459, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.249Z", "updated_at": "2025-06-20T12:19:46.821Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 170, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 466, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.269Z", "updated_at": "2025-06-20T12:19:46.828Z", "bonus_score": false, "clear_score": false, "option_text": "Irritated/unskilled ", "question_id": 170, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 474, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.284Z", "updated_at": "2025-06-20T12:19:46.834Z", "bonus_score": false, "clear_score": false, "option_text": "Rude or sarcastic ", "question_id": 170, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Was the communication style professional?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.202Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.202Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16956", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 57}, {"id": 180, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 1065, "files": [], "score": 0, "answer": "I don't have a good impression left.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.071Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.071Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 180}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.308Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.308Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16957", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 57}], "total_score": 10}, {"id": 55, "name": " Overall Impression", "score": 3, "questions": [{"id": 162, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1066, "files": [], "score": 0, "answer": "[\\"No\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.074Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.074Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 162}, "options": [{"id": 399, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.074Z", "updated_at": "2025-06-20T12:19:46.677Z", "bonus_score": false, "clear_score": false, "option_text": "Very personalized ", "question_id": 162, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 411, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.102Z", "updated_at": "2025-06-20T12:19:46.689Z", "bonus_score": false, "clear_score": false, "option_text": "Personalized ", "question_id": 162, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 420, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.136Z", "updated_at": "2025-06-20T12:19:46.698Z", "bonus_score": false, "clear_score": false, "option_text": "Not really ", "question_id": 162, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 430, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.166Z", "updated_at": "2025-06-20T12:19:46.705Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 162, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 437, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.194Z", "updated_at": "2025-06-20T12:19:46.712Z", "bonus_score": false, "clear_score": false, "option_text": "Completely indifferent ", "question_id": 162, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Did the service feel personalized?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.041Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.041Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16958", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 55}, {"id": 172, "file": null, "sort": 1, "type": "single", "image": "", "score": 4, "amount": 5, "answers": {"id": 1067, "files": [], "score": 1, "answer": "[\\"Dissatisfied\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.078Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.078Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 172}, "options": [{"id": 452, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.227Z", "updated_at": "2025-06-20T12:19:46.727Z", "bonus_score": false, "clear_score": false, "option_text": "Very satisfied ", "question_id": 172, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 457, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.239Z", "updated_at": "2025-06-20T12:19:46.734Z", "bonus_score": false, "clear_score": false, "option_text": "Satisfied ", "question_id": 172, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 463, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.252Z", "updated_at": "2025-06-20T12:19:46.741Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 172, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 470, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 1, "created_at": "2025-06-20T10:24:20.275Z", "updated_at": "2025-06-20T12:19:46.749Z", "bonus_score": false, "clear_score": false, "option_text": "Dissatisfied ", "question_id": 172, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 476, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.294Z", "updated_at": "2025-06-20T12:19:46.756Z", "bonus_score": false, "clear_score": false, "option_text": "Very dissatisfied ", "question_id": 172, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Overall satisfaction with the visit:\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.214Z", "scale_type": null, "updated_at": 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"param_json": {}, "updated_at": "2025-06-20T15:26:44.082Z", "total_score": 10, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 181}, "options": [{"id": 488, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.344Z", "updated_at": "2025-06-20T12:19:46.773Z", "bonus_score": false, "clear_score": false, "option_text": "1", "question_id": 181, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 493, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.367Z", "updated_at": "2025-06-20T12:19:46.783Z", "bonus_score": false, "clear_score": false, "option_text": "2", "question_id": 181, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 500, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.382Z", "updated_at": "2025-06-20T12:19:46.796Z", "bonus_score": false, "clear_score": false, "option_text": "3", "question_id": 181, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 505, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.400Z", "updated_at": "2025-06-20T12:19:46.807Z", "bonus_score": false, "clear_score": false, "option_text": "4", "question_id": 181, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 509, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.416Z", "updated_at": "2025-06-20T12:19:46.813Z", "bonus_score": false, "clear_score": false, "option_text": "5", "question_id": 181, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.TEST MULTCHOOSE", "deletedAt": null, "created_at": "2025-06-20T10:24:20.321Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.321Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16961", "multiple_choice": true, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, 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false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16960", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 55}], "total_score": 20}, {"id": 53, "name": " NPS", "score": 0, "questions": [{"id": 159, "file": null, "sort": 0, "type": "nps", "image": "", "score": 0, "amount": 0, "answers": {"id": 1070, "files": [], "score": 0, "answer": "4", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.097Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.097Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 159}, "options": [], "question": "1.On a scale from 0 to 10, how likely are you to recommend our company based on your first interaction (greeting) today?", "deletedAt": null, "created_at": "2025-06-20T10:24:20.018Z", "scale_type": "star-num", "updated_at": "2025-06-20T10:24:20.018Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": "", "total_score": 0, "heatmap_time": 0, "scale_amount": 11, "question_type": "nps", "attachment_max": 0, "attachment_min": 0, "identification": "16962", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": "nps", "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 53}], "total_score": 0}], "answer_id": 576, "ces_index": 0, "client_id": 6, "csi_index": 0, "deletedAt": null, "nps_index": 159, "created_at": "2025-06-20T10:24:07.166Z", "updated_at": "2025-06-20T10:24:07.166Z", "hide_client": false, "hide_report": false, "hide_company": false, "customization": {"textColor": "#212121", "headerColor": "#737373", "sectionColor": "#b0b0b0", "backgroundColor": "#c5fb74", "headerBackground": "#b0fe7c", "sectionBackground": "#c2c2c2"}, "identification": "1051", "completion_text": null, "feedback_question": "", "validator_comment": null, "add_files_to_survey": false, "allow_same_ip_retake": false, "enable_survey_payment": false, "system_attachment_max": 20, "system_attachment_min": 1, "forced_completion_text": null, "save_unfinished_survey": false, "add_website_link_at_end": false, "enable_question_numbering": false, "use_standard_contact_form": false, "enable_hidden_answer_display": false, "enable_random_question_order": false}	2025-06-20 17:34:39.562655	2025-06-20 17:34:39.562655
132	2	576	{"id": 26, "code": "Lh3LYt", "name": "Consultation with purchase_2", "task": true, "type": "qr", "status": 22, "options": [{"name": "option 1", "point": 1}], "shop_id": 129, "user_id": 2, "feedback": true, "hide_all": false, "mistakes": [], "sections": [{"id": 49, "name": " Entrance and Greeting", "score": 4, "questions": [{"id": 155, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 891, "files": [], "score": 0, "answer": "[\\"Did not notice me\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T12:01:19.175Z", "param_json": {}, "updated_at": "2025-06-20T12:01:19.175Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 155}, "options": [{"id": 385, "col": 0, "row": 0, "sort": 0, "group": 0, "image": 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"created_at": "2025-06-20T10:24:20.081Z", "updated_at": "2025-06-20T12:19:46.718Z", "bonus_score": false, "clear_score": false, "option_text": "Within 30 seconds", "question_id": 155, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 406, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.098Z", "updated_at": "2025-06-20T12:19:46.733Z", "bonus_score": false, "clear_score": false, "option_text": "After more than 30 seconds", "question_id": 155, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 412, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.110Z", "updated_at": "2025-06-20T12:19:46.748Z", "bonus_score": false, "clear_score": false, "option_text": "Did not notice me", "question_id": 155, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.How quickly did the staff notice you after entering the location?", "deletedAt": null, "created_at": "2025-06-20T10:24:20.002Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.002Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16926", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 166, "file": null, "sort": 1, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 893, "files": [], "score": 2, "answer": "[\\"Formal, no smile\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T12:20:18.436Z", "param_json": {}, "updated_at": "2025-06-20T12:20:18.436Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 166}, "options": [{"id": 522, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T12:19:46.781Z", "updated_at": "2025-06-20T12:19:46.781Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open", "question_id": 166, "finish_survey": false, "hide_statistics": true, "questionnaire_id": 26, "is_comment_required": false}, {"id": 523, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T12:19:46.817Z", "updated_at": "2025-06-20T12:19:46.817Z", "bonus_score": false, "clear_score": false, "option_text": "Polite but not enthusiastic", "question_id": 166, "finish_survey": false, "hide_statistics": true, "questionnaire_id": 26, "is_comment_required": false}, {"id": 439, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.199Z", "updated_at": "2025-06-20T12:19:46.831Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 166, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 447, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.222Z", "updated_at": "2025-06-20T12:19:46.841Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 166, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 458, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.239Z", "updated_at": "2025-06-20T12:19:46.851Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 166, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.127Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.127Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16927", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 176, "file": null, "sort": 2, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 1036, "files": [], "score": 2, "answer": "[\\"Hardly\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.911Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.911Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 176}, "options": [{"id": 469, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.865Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 475, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.288Z", "updated_at": "2025-06-20T12:19:46.877Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 478, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.303Z", "updated_at": "2025-06-20T12:19:46.882Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 481, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.322Z", "updated_at": "2025-06-20T12:19:46.888Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 486, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.342Z", "updated_at": "2025-06-20T12:19:46.892Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.259Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.259Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16928", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 183, "file": null, "sort": 3, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1037, "files": [], "score": 0, "answer": "[\\"Completely ignored\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.919Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.919Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 183}, "options": [{"id": 497, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.375Z", "updated_at": "2025-06-20T12:19:46.900Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 502, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.391Z", "updated_at": "2025-06-20T12:19:46.903Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 506, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.404Z", "updated_at": "2025-06-20T12:19:46.906Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 510, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.423Z", "updated_at": "2025-06-20T12:19:46.909Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 513, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.443Z", "updated_at": "2025-06-20T12:19:46.911Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.363Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.363Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16929", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 189, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 1038, "files": [], "score": 0, "answer": "I didn't like the way I was greeted.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.936Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.936Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 189}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.451Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.451Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16930", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}], "total_score": 20}, {"id": 51, "name": "Contact and Needs Identification", "score": 2, "questions": [{"id": 157, "file": null, "sort": 0, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 1039, "files": [], "score": 2, "answer": "[\\"Barely asked anything\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.941Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.941Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 157}, "options": [{"id": 386, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.043Z", "updated_at": "2025-06-20T12:19:46.691Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 389, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.060Z", "updated_at": "2025-06-20T12:19:46.700Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 396, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.075Z", "updated_at": "2025-06-20T12:19:46.710Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 402, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.089Z", "updated_at": "2025-06-20T12:19:46.722Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 409, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.102Z", "updated_at": "2025-06-20T12:19:46.732Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.018Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.018Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16931", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 164, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1040, "files": [], "score": 0, "answer": "[\\"Indifferent\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.946Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.946Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 164}, "options": [{"id": 418, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.137Z", "updated_at": "2025-06-20T12:19:46.746Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 424, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.151Z", "updated_at": "2025-06-20T12:19:46.753Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 428, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.167Z", "updated_at": "2025-06-20T12:19:46.759Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 433, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.180Z", "updated_at": "2025-06-20T12:19:46.769Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 440, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.201Z", "updated_at": "2025-06-20T12:19:46.777Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.117Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.117Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16935", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 171, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1041, "files": [], "score": 0, "answer": "[\\"No dialogue at all\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.950Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.950Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 171}, "options": [{"id": 450, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.226Z", "updated_at": "2025-06-20T12:19:46.813Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 454, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.238Z", "updated_at": "2025-06-20T12:19:46.826Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 461, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.251Z", "updated_at": "2025-06-20T12:19:46.836Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 465, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.269Z", "updated_at": "2025-06-20T12:19:46.843Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 473, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.284Z", "updated_at": "2025-06-20T12:19:46.850Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.213Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.213Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16932", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 179, "file": null, "sort": 3, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1042, "files": [], "score": 0, "answer": "[\\"Couldn’t help\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.955Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.955Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 179}, "options": [{"id": 487, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.346Z", "updated_at": "2025-06-20T12:19:46.874Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 491, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.361Z", "updated_at": "2025-06-20T12:19:46.880Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 496, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.375Z", "updated_at": "2025-06-20T12:19:46.886Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 504, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.392Z", "updated_at": "2025-06-20T12:19:46.890Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.308Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.308Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16933", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 186, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 1043, "files": [], "score": 0, "answer": "I'm not happy.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.960Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.960Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 186}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.408Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.408Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16934", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}], "total_score": 20}, {"id": 50, "name": " Product/Service Presentation", "score": 12, "questions": [{"id": 156, "file": null, "sort": 0, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 1044, "files": [], "score": 2, "answer": "[\\"Off-topic\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.965Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.965Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 156}, "options": [{"id": 384, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.033Z", "updated_at": "2025-06-20T12:19:46.678Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 395, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.070Z", "updated_at": "2025-06-20T12:19:46.696Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 407, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.098Z", "updated_at": "2025-06-20T12:19:46.707Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 413, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.111Z", "updated_at": "2025-06-20T12:19:46.714Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 416, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.128Z", "updated_at": "2025-06-20T12:19:46.728Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.011Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.011Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16936", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 168, "file": null, "sort": 1, "type": "single", "image": "", "score": 18, "amount": 5, "answers": {"id": 1045, "files": [], "score": 3, "answer": "[\\"General phrases\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.973Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.973Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 168}, "options": [{"id": 432, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.180Z", "updated_at": "2025-06-20T12:19:46.754Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 441, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.201Z", "updated_at": "2025-06-20T12:19:46.760Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 444, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.213Z", "updated_at": "2025-06-20T12:19:46.770Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 451, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.227Z", "updated_at": "2025-06-20T12:19:46.789Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 455, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.238Z", "updated_at": "2025-06-20T12:19:46.808Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.154Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.154Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16937", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 175, "file": null, "sort": 2, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 1046, "files": [], "score": 2, "answer": "[\\"No examples\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.978Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.978Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 175}, "options": [{"id": 464, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.268Z", "updated_at": "2025-06-20T12:19:46.820Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 472, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.284Z", "updated_at": "2025-06-20T12:19:46.827Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 477, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.298Z", "updated_at": "2025-06-20T12:19:46.833Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 480, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.320Z", "updated_at": "2025-06-20T12:19:46.838Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 484, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.336Z", "updated_at": "2025-06-20T12:19:46.842Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.251Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.251Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16938", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 182, "file": null, "sort": 3, "type": "single", "image": "", "score": 18, "amount": 5, "answers": {"id": 1047, "files": [], "score": 3, "answer": "[\\"Only after my initiative\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.982Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.982Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 182}, "options": [{"id": 492, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.363Z", "updated_at": "2025-06-20T12:19:46.857Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 498, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.375Z", "updated_at": "2025-06-20T12:19:46.862Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 503, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.395Z", "updated_at": "2025-06-20T12:19:46.866Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 508, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.408Z", "updated_at": "2025-06-20T12:19:46.875Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 512, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.437Z", "updated_at": "2025-06-20T12:19:46.879Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.347Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.347Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16939", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 188, "file": null, "sort": 4, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 1048, "files": [], "score": 2, "answer": "[\\"Insufficient\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.987Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.987Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 188}, "options": [{"id": 516, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.459Z", "updated_at": "2025-06-20T12:19:46.891Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 518, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.466Z", "updated_at": "2025-06-20T12:19:46.895Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 519, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.474Z", "updated_at": "2025-06-20T12:19:46.897Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 520, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.484Z", "updated_at": "2025-06-20T12:19:46.900Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 521, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.494Z", "updated_at": "2025-06-20T12:19:46.903Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.450Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.450Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16940", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 191, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 1049, "files": [], "score": 0, "answer": "completely non-formative, not interesting", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.993Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.993Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 191}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.502Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.502Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16941", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}], "total_score": 25}, {"id": 52, "name": " Handling Objections", "score": 4, "questions": [{"id": 158, "file": null, "sort": 0, "type": "single", "image": "", "score": 8, "amount": 5, "answers": {"id": 1050, "files": [], "score": 2, "answer": "[\\"Not convincing\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:43.997Z", "param_json": {}, "updated_at": "2025-06-20T15:26:43.997Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 158}, "options": [{"id": 387, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.044Z", "updated_at": "2025-06-20T12:19:46.695Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 390, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.060Z", "updated_at": "2025-06-20T12:19:46.702Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 397, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.076Z", "updated_at": "2025-06-20T12:19:46.709Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 403, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.090Z", "updated_at": "2025-06-20T12:19:46.717Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 410, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.102Z", "updated_at": "2025-06-20T12:19:46.724Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.018Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.018Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16942", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}, {"id": 165, "file": null, "sort": 1, "type": "single", "image": "", "score": 8, "amount": 5, "answers": {"id": 1051, "files": [], "score": 2, "answer": "[\\"No alternatives\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.001Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.001Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 165}, "options": [{"id": 419, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.137Z", "updated_at": "2025-06-20T12:19:46.738Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 425, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.153Z", "updated_at": "2025-06-20T12:19:46.746Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 429, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.167Z", "updated_at": "2025-06-20T12:19:46.752Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 438, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.195Z", "updated_at": "2025-06-20T12:19:46.759Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 448, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.219Z", "updated_at": "2025-06-20T12:19:46.769Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.117Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.117Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16943", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}, {"id": 174, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1052, "files": [], "score": 0, "answer": "[\\"Disinterested\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.007Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.007Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 174}, "options": [{"id": 471, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.793Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 479, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.302Z", "updated_at": "2025-06-20T12:19:46.810Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 485, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.337Z", "updated_at": "2025-06-20T12:19:46.823Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 490, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.358Z", "updated_at": "2025-06-20T12:19:46.835Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 495, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.374Z", "updated_at": "2025-06-20T12:19:46.844Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.244Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.244Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16944", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}, {"id": 184, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 1053, "files": [], "score": 0, "answer": "They didn't work with my doubts at all", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.013Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.013Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 184}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.391Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.391Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16945", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}], "total_score": 15}, {"id": 54, "name": " Purchase Process", "score": 2, "questions": [{"id": 160, "file": null, "sort": 0, "type": "single", "image": "", "score": 8, "amount": 5, "answers": {"id": 1054, "files": [], "score": 2, "answer": "[\\"Slow\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.017Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.017Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 160}, "options": [{"id": 388, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.049Z", "updated_at": "2025-06-20T12:19:46.677Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 160, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 392, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.064Z", "updated_at": "2025-06-20T12:19:46.689Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 160, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 400, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.081Z", "updated_at": "2025-06-20T12:19:46.697Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", 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"is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.024Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.024Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16946", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 54}, {"id": 167, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1055, "files": [], "score": 0, "answer": "[\\"Rude/no farewell\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.026Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.026Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 167}, "options": [{"id": 423, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.149Z", "updated_at": "2025-06-20T12:19:46.726Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 427, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.165Z", "updated_at": "2025-06-20T12:19:46.733Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 434, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.179Z", "updated_at": "2025-06-20T12:19:46.740Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 442, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.201Z", "updated_at": "2025-06-20T12:19:46.748Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 445, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.214Z", "updated_at": "2025-06-20T12:19:46.755Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.129Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.129Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16947", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 54}, {"id": 173, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1056, "files": [], "score": 0, "answer": "[\\"Didn’t ask\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.030Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.030Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 173}, "options": [{"id": 456, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.238Z", "updated_at": "2025-06-20T12:19:46.772Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 173, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 462, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.252Z", "updated_at": "2025-06-20T12:19:46.782Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 173, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 467, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.795Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", "question_id": 173, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did the staff ask if everything was okay with the purchase?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.227Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.227Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16948", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 54}, {"id": 178, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 1057, "files": [], "score": 0, "answer": "I didn't like it.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.036Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.036Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 178}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.292Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.292Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16949", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 54}], "total_score": 15}, {"id": 56, "name": " Product Return", "score": 11, "questions": [{"id": 161, "file": null, "sort": 0, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 1058, "files": [], "score": 3, "answer": "[\\"Longer than 5 minutes\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.040Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.040Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 161}, "options": [{"id": 391, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.061Z", "updated_at": "2025-06-20T12:19:46.690Z", "bonus_score": false, "clear_score": false, "option_text": "Immediate ", "question_id": 161, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 398, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.077Z", "updated_at": "2025-06-20T12:19:46.699Z", "bonus_score": false, "clear_score": false, "option_text": "Within 5 minutes ", "question_id": 161, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 404, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.091Z", "updated_at": "2025-06-20T12:19:46.706Z", "bonus_score": false, "clear_score": false, "option_text": "Longer than 5 minutes ", "question_id": 161, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 415, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.116Z", "updated_at": "2025-06-20T12:19:46.714Z", "bonus_score": false, "clear_score": false, "option_text": "Delayed ", "question_id": 161, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 421, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.139Z", "updated_at": "2025-06-20T12:19:46.721Z", "bonus_score": false, "clear_score": false, "option_text": "Significantly delayed ", "question_id": 161, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Was the return process prompt?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.047Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.047Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16950", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 56}, {"id": 169, "file": null, "sort": 1, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 1059, "files": [], "score": 3, "answer": "[\\"Neutral\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.043Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.043Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 169}, "options": [{"id": 436, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.180Z", "updated_at": "2025-06-20T12:19:46.747Z", "bonus_score": false, "clear_score": false, "option_text": "Very respectful ", "question_id": 169, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 443, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.202Z", "updated_at": "2025-06-20T12:19:46.761Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 169, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 449, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.223Z", "updated_at": "2025-06-20T12:19:46.773Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 169, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 460, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.247Z", "updated_at": "2025-06-20T12:19:46.794Z", "bonus_score": false, "clear_score": false, "option_text": "Dismissive ", "question_id": 169, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 468, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.809Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/disrespectful ", "question_id": 169, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did the staff treat you respectfully during the return?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.160Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.160Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16951", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 56}, {"id": 177, "file": null, "sort": 2, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 1060, "files": [], "score": 2, "answer": "[\\"Procedural violation\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.049Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.049Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 177}, "options": [{"id": 489, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.350Z", "updated_at": "2025-06-20T12:19:46.827Z", "bonus_score": false, "clear_score": false, 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"questionnaire_id": 26, "is_comment_required": false}, {"id": 501, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.389Z", "updated_at": "2025-06-20T12:19:46.849Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 177, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.294Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.294Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16952", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 56}, {"id": 185, "file": null, "sort": 3, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 1061, "files": [], "score": 3, "answer": "[\\"Vaguely\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.053Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.053Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 185}, "options": [{"id": 507, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.409Z", "updated_at": "2025-06-20T12:19:46.863Z", "bonus_score": false, "clear_score": false, "option_text": "Very clearly ", "question_id": 185, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 511, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.432Z", "updated_at": "2025-06-20T12:19:46.873Z", "bonus_score": false, "clear_score": false, "option_text": "Briefly ", "question_id": 185, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 514, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.450Z", "updated_at": "2025-06-20T12:19:46.878Z", "bonus_score": false, "clear_score": false, "option_text": "Vaguely ", "question_id": 185, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 515, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.457Z", "updated_at": "2025-06-20T12:19:46.883Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain explanation ", "question_id": 185, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 517, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.465Z", "updated_at": "2025-06-20T12:19:46.890Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 185, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Did they clearly explain the return policy?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.400Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.400Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16953", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 56}, {"id": 190, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 1062, "files": [], "score": 0, "answer": "The refund was neutral", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.060Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.060Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 190}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.472Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.472Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16954", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 56}], "total_score": 20}, {"id": 57, "name": " Appearance and Behavior", "score": 5, "questions": [{"id": 163, "file": null, "sort": 0, "type": "single", "image": "", "score": 9, "amount": 5, "answers": {"id": 1063, "files": [], "score": 3, "answer": "[\\"Messy outfit\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.063Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.063Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 163}, "options": [{"id": 394, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.074Z", "updated_at": "2025-06-20T12:19:46.708Z", "bonus_score": false, "clear_score": false, "option_text": "Fully neat and appropriate ", "question_id": 163, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 408, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.099Z", "updated_at": "2025-06-20T12:19:46.722Z", "bonus_score": false, "clear_score": false, "option_text": "Minor flaws ", "question_id": 163, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 417, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.130Z", "updated_at": "2025-06-20T12:19:46.736Z", "bonus_score": false, "clear_score": false, "option_text": "Messy outfit ", "question_id": 163, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 426, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.158Z", "updated_at": "2025-06-20T12:19:46.751Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 163, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 435, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.179Z", "updated_at": "2025-06-20T12:19:46.767Z", "bonus_score": false, "clear_score": false, "option_text": "Untidy appearance ", "question_id": 163, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Was the employee neat and well-groomed?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.047Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.047Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16955", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 57}, {"id": 170, "file": null, "sort": 1, "type": "single", "image": "", "score": 6, "amount": 5, "answers": {"id": 1064, "files": [], "score": 2, "answer": "[\\"Irritated/unskilled\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.067Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.067Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 170}, "options": [{"id": 446, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.219Z", "updated_at": "2025-06-20T12:19:46.809Z", "bonus_score": false, "clear_score": false, "option_text": "Fully professional ", "question_id": 170, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 453, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.233Z", "updated_at": "2025-06-20T12:19:46.816Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly professional ", "question_id": 170, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 459, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.249Z", "updated_at": "2025-06-20T12:19:46.821Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 170, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 466, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.269Z", "updated_at": "2025-06-20T12:19:46.828Z", "bonus_score": false, "clear_score": false, "option_text": "Irritated/unskilled ", "question_id": 170, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 474, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.284Z", "updated_at": "2025-06-20T12:19:46.834Z", "bonus_score": false, "clear_score": false, "option_text": "Rude or sarcastic ", "question_id": 170, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Was the communication style professional?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.202Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.202Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16956", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 57}, {"id": 180, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 1065, "files": [], "score": 0, "answer": "I don't have a good impression left.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.071Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.071Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 180}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.308Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.308Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16957", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 57}], "total_score": 10}, {"id": 55, "name": " Overall Impression", "score": 3, "questions": [{"id": 162, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 1066, "files": [], "score": 0, "answer": "[\\"No\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T15:26:44.074Z", "param_json": {}, "updated_at": "2025-06-20T15:26:44.074Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 576, "questionnaire_question_id": 162}, "options": [{"id": 399, "col": 0, "row": 0, "sort": 0, "group": 0, "image": 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"created_at": "2025-06-20T10:24:20.136Z", "updated_at": "2025-06-20T12:19:46.698Z", "bonus_score": false, "clear_score": false, "option_text": "Not really ", "question_id": 162, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 430, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.166Z", "updated_at": "2025-06-20T12:19:46.705Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 162, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 437, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.194Z", "updated_at": "2025-06-20T12:19:46.712Z", "bonus_score": false, "clear_score": 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"enable_question_numbering": false, "use_standard_contact_form": false, "enable_hidden_answer_display": false, "enable_random_question_order": false}	2025-06-20 17:58:49.976346	2025-06-20 17:58:49.976346
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false}, {"id": 447, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.222Z", "updated_at": "2025-06-20T12:19:46.841Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 166, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 458, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.239Z", "updated_at": "2025-06-20T12:19:46.851Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 166, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.127Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.127Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16927", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 176, "file": null, "sort": 2, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 900, "files": [], "score": 5, "answer": "[\\"Yes, immediately and confidently\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.867Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.867Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 176}, "options": [{"id": 469, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.865Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 475, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.288Z", "updated_at": "2025-06-20T12:19:46.877Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 478, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.303Z", "updated_at": "2025-06-20T12:19:46.882Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 481, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.322Z", "updated_at": "2025-06-20T12:19:46.888Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 486, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.342Z", "updated_at": "2025-06-20T12:19:46.892Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.259Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.259Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16928", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 183, "file": null, "sort": 3, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 901, "files": [], "score": 5, "answer": "[\\"Yes, timely and unobtrusive\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.881Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.881Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 183}, "options": [{"id": 497, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.375Z", "updated_at": "2025-06-20T12:19:46.900Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 502, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.391Z", "updated_at": "2025-06-20T12:19:46.903Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 506, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.404Z", "updated_at": "2025-06-20T12:19:46.906Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 510, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.423Z", "updated_at": "2025-06-20T12:19:46.909Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 513, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.443Z", "updated_at": "2025-06-20T12:19:46.911Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.363Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.363Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16929", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 189, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 960, "files": [], "score": 0, "answer": "the employee quickly got his bearings and came up to me to help", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:47:53.762Z", "param_json": {}, "updated_at": "2025-06-20T13:47:53.762Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 189}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.451Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.451Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16930", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}], "total_score": 20}, {"id": 51, "name": "Contact and Needs Identification", "score": 19, "questions": [{"id": 157, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 902, "files": [], "score": 5, "answer": "[\\"Yes, asked relevant questions\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.889Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.889Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 157}, "options": [{"id": 386, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.043Z", "updated_at": "2025-06-20T12:19:46.691Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 389, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.060Z", "updated_at": "2025-06-20T12:19:46.700Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 396, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.075Z", "updated_at": "2025-06-20T12:19:46.710Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 402, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.089Z", "updated_at": "2025-06-20T12:19:46.722Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 409, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.102Z", "updated_at": "2025-06-20T12:19:46.732Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.018Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.018Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16931", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 164, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 903, "files": [], "score": 5, "answer": "[\\"Very attentive\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.894Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.894Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 164}, "options": [{"id": 418, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.137Z", "updated_at": "2025-06-20T12:19:46.746Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 424, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.151Z", "updated_at": "2025-06-20T12:19:46.753Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 428, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.167Z", "updated_at": "2025-06-20T12:19:46.759Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 433, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.180Z", "updated_at": "2025-06-20T12:19:46.769Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 440, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.201Z", "updated_at": "2025-06-20T12:19:46.777Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.117Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.117Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16935", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 171, "file": null, "sort": 2, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 904, "files": [], "score": 5, "answer": "[\\"Yes, very interactive\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.900Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.900Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 171}, "options": [{"id": 450, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.226Z", "updated_at": "2025-06-20T12:19:46.813Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 454, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.238Z", "updated_at": "2025-06-20T12:19:46.826Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 461, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.251Z", "updated_at": "2025-06-20T12:19:46.836Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 465, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.269Z", "updated_at": "2025-06-20T12:19:46.843Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 473, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.284Z", "updated_at": "2025-06-20T12:19:46.850Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.213Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.213Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16932", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 179, "file": null, "sort": 3, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 905, "files": [], "score": 4, "answer": "[\\"Mostly confident\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.904Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.904Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 179}, "options": [{"id": 487, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.346Z", "updated_at": "2025-06-20T12:19:46.874Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 491, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.361Z", "updated_at": "2025-06-20T12:19:46.880Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 496, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.375Z", "updated_at": "2025-06-20T12:19:46.886Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 504, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.392Z", "updated_at": "2025-06-20T12:19:46.890Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.308Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.308Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16933", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 186, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 961, "files": [], "score": 0, "answer": "the consultant quickly established contact with me", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:47:53.792Z", "param_json": {}, "updated_at": "2025-06-20T13:47:53.792Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 186}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.408Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.408Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16934", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}], "total_score": 20}, {"id": 50, "name": " Product/Service Presentation", "score": 25, "questions": [{"id": 156, "file": null, "sort": 0, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 906, "files": [], "score": 5, "answer": "[\\"Fully aligned\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.909Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.909Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 156}, "options": [{"id": 384, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.033Z", "updated_at": "2025-06-20T12:19:46.678Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 395, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.070Z", "updated_at": "2025-06-20T12:19:46.696Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 407, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.098Z", "updated_at": "2025-06-20T12:19:46.707Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 413, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.111Z", "updated_at": "2025-06-20T12:19:46.714Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 416, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.128Z", "updated_at": "2025-06-20T12:19:46.728Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.011Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.011Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16936", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 168, "file": null, "sort": 1, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 907, "files": [], "score": 5, "answer": "[\\"Clear and convincing\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.914Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.914Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 168}, "options": [{"id": 432, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.180Z", "updated_at": "2025-06-20T12:19:46.754Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 441, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.201Z", "updated_at": "2025-06-20T12:19:46.760Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 444, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.213Z", "updated_at": "2025-06-20T12:19:46.770Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 451, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.227Z", "updated_at": "2025-06-20T12:19:46.789Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 455, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.238Z", "updated_at": "2025-06-20T12:19:46.808Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.154Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.154Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16937", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 175, "file": null, "sort": 2, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 908, "files": [], "score": 5, "answer": "[\\"Relevant and helpful\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.921Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.921Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 175}, "options": [{"id": 464, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.268Z", "updated_at": "2025-06-20T12:19:46.820Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 472, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.284Z", "updated_at": "2025-06-20T12:19:46.827Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 477, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.298Z", "updated_at": "2025-06-20T12:19:46.833Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 480, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.320Z", "updated_at": "2025-06-20T12:19:46.838Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 484, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.336Z", "updated_at": "2025-06-20T12:19:46.842Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.251Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.251Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16938", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 182, "file": null, "sort": 3, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 909, "files": [], "score": 5, "answer": "[\\"Yes, appropriately and naturally\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.926Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.926Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 182}, "options": [{"id": 492, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.363Z", "updated_at": "2025-06-20T12:19:46.857Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 498, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.375Z", "updated_at": "2025-06-20T12:19:46.862Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 503, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.395Z", "updated_at": "2025-06-20T12:19:46.866Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 508, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.408Z", "updated_at": "2025-06-20T12:19:46.875Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 512, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.437Z", "updated_at": "2025-06-20T12:19:46.879Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.347Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.347Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16939", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 188, "file": null, "sort": 4, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 910, "files": [], "score": 5, "answer": "[\\"Expert level\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.930Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.930Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 188}, "options": [{"id": 516, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.459Z", "updated_at": "2025-06-20T12:19:46.891Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 518, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.466Z", "updated_at": "2025-06-20T12:19:46.895Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 519, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.474Z", "updated_at": "2025-06-20T12:19:46.897Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 520, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.484Z", "updated_at": "2025-06-20T12:19:46.900Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 521, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.494Z", "updated_at": "2025-06-20T12:19:46.903Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.450Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.450Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16940", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 191, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 962, "files": [], "score": 0, "answer": "The pri employee gave an excellent presentation on the products I selected.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:47:53.824Z", "param_json": {}, "updated_at": "2025-06-20T13:47:53.824Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 191}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.502Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.502Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16941", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}], "total_score": 25}, {"id": 52, "name": " Handling Objections", "score": 15, "questions": [{"id": 158, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 911, "files": [], "score": 5, "answer": "[\\"Yes, fully addressed my concerns\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.935Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.935Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 158}, "options": [{"id": 387, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.044Z", "updated_at": "2025-06-20T12:19:46.695Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 390, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.060Z", "updated_at": "2025-06-20T12:19:46.702Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 397, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.076Z", "updated_at": "2025-06-20T12:19:46.709Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 403, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.090Z", "updated_at": "2025-06-20T12:19:46.717Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 410, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.102Z", "updated_at": "2025-06-20T12:19:46.724Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.018Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.018Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16942", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}, {"id": 165, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 912, "files": [], "score": 5, "answer": "[\\"Yes, relevant and reasonable\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.939Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.939Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 165}, "options": [{"id": 419, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.137Z", "updated_at": "2025-06-20T12:19:46.738Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 425, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.153Z", "updated_at": "2025-06-20T12:19:46.746Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 429, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.167Z", "updated_at": "2025-06-20T12:19:46.752Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 438, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.195Z", "updated_at": "2025-06-20T12:19:46.759Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 448, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.219Z", "updated_at": "2025-06-20T12:19:46.769Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.117Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.117Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16943", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}, {"id": 174, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 913, "files": [], "score": 5, "answer": "[\\"Very engaged\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.946Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.946Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 174}, "options": [{"id": 471, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.793Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 479, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.302Z", "updated_at": "2025-06-20T12:19:46.810Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 485, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.337Z", "updated_at": "2025-06-20T12:19:46.823Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 490, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.358Z", "updated_at": "2025-06-20T12:19:46.835Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 495, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.374Z", "updated_at": "2025-06-20T12:19:46.844Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.244Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.244Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16944", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}, {"id": 184, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 963, "files": [], "score": 0, "answer": "All my doubts have been worked out", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:47:53.849Z", "param_json": {}, "updated_at": "2025-06-20T13:47:53.849Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 184}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.391Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.391Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16945", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}], "total_score": 15}, {"id": 54, "name": " Purchase Process", "score": 15, "questions": [{"id": 160, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 914, "files": [], "score": 5, "answer": "[\\"Very quick\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:23:13.102Z", "param_json": {}, "updated_at": "2025-06-20T13:23:13.102Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 160}, "options": [{"id": 388, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.049Z", "updated_at": "2025-06-20T12:19:46.677Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 160, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 392, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.064Z", "updated_at": "2025-06-20T12:19:46.689Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 160, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 400, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.081Z", "updated_at": "2025-06-20T12:19:46.697Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", "question_id": 160, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 405, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.094Z", "updated_at": "2025-06-20T12:19:46.704Z", "bonus_score": false, "clear_score": false, "option_text": "Slow ", "question_id": 160, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 414, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.111Z", "updated_at": "2025-06-20T12:19:46.712Z", "bonus_score": false, "clear_score": false, "option_text": "Long wait or issues ", "question_id": 160, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.024Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.024Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16946", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 54}, {"id": 167, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 915, "files": [], "score": 5, "answer": "[\\"Very polite and friendly\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:23:13.110Z", "param_json": {}, "updated_at": "2025-06-20T13:23:13.110Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 167}, "options": [{"id": 423, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.149Z", "updated_at": "2025-06-20T12:19:46.726Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 427, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.165Z", "updated_at": "2025-06-20T12:19:46.733Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 434, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.179Z", "updated_at": "2025-06-20T12:19:46.740Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 442, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.201Z", "updated_at": "2025-06-20T12:19:46.748Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 445, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.214Z", "updated_at": "2025-06-20T12:19:46.755Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.129Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.129Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16947", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 54}, {"id": 173, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 916, "files": [], "score": 5, "answer": "[\\"Yes\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:23:13.115Z", "param_json": {}, "updated_at": "2025-06-20T13:23:13.115Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 173}, "options": [{"id": 456, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.238Z", "updated_at": "2025-06-20T12:19:46.772Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 173, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 462, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.252Z", "updated_at": "2025-06-20T12:19:46.782Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 173, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 467, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.795Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", "question_id": 173, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did the staff ask if everything was okay with the purchase?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.227Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.227Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16948", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_