146	2	573	{"id": 26, "code": "Lh3LYt", "name": "Consultation with purchase_2", "task": true, "type": "qr", "status": 20, "options": [{"name": "option 1", "point": 1}], "shop_id": 126, "user_id": 2, "feedback": true, "hide_all": false, "mistakes": [], "sections": [{"id": 49, "name": " Entrance and Greeting", "score": 20, "questions": [{"id": 155, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 886, "files": [], "score": 5, "answer": "[\\"Instantly\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T11:39:40.940Z", "param_json": {}, "updated_at": "2025-06-20T11:39:40.940Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 155}, "options": [{"id": 385, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.040Z", "updated_at": "2025-06-20T12:19:46.692Z", "bonus_score": false, "clear_score": false, "option_text": "Instantly", "question_id": 155, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 393, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.065Z", "updated_at": "2025-06-20T12:19:46.703Z", "bonus_score": false, "clear_score": false, "option_text": "Within 15 seconds", "question_id": 155, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 401, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.081Z", "updated_at": "2025-06-20T12:19:46.718Z", "bonus_score": false, "clear_score": false, "option_text": "Within 30 seconds", "question_id": 155, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 406, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.098Z", "updated_at": "2025-06-20T12:19:46.733Z", "bonus_score": false, "clear_score": false, "option_text": "After more than 30 seconds", "question_id": 155, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 412, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.110Z", "updated_at": "2025-06-20T12:19:46.748Z", "bonus_score": false, "clear_score": false, "option_text": "Did not notice me", "question_id": 155, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.How quickly did the staff notice you after entering the location?", "deletedAt": null, "created_at": "2025-06-20T10:24:20.002Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.002Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16926", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 166, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 899, "files": [], "score": 5, "answer": "[\\"Very friendly and open\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": true, "created_at": "2025-06-20T13:16:50.872Z", "param_json": {}, "updated_at": "2025-06-20T13:16:50.872Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 166}, "options": [{"id": 522, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T12:19:46.781Z", "updated_at": "2025-06-20T12:19:46.781Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open", "question_id": 166, "finish_survey": false, "hide_statistics": true, "questionnaire_id": 26, "is_comment_required": false}, {"id": 523, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T12:19:46.817Z", "updated_at": "2025-06-20T12:19:46.817Z", "bonus_score": false, "clear_score": false, "option_text": "Polite but not enthusiastic", "question_id": 166, "finish_survey": false, "hide_statistics": true, "questionnaire_id": 26, "is_comment_required": false}, {"id": 439, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.199Z", "updated_at": "2025-06-20T12:19:46.831Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 166, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 447, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.222Z", "updated_at": "2025-06-20T12:19:46.841Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 166, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 458, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.239Z", "updated_at": "2025-06-20T12:19:46.851Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 166, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.127Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.127Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16927", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 176, "file": null, "sort": 2, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 900, "files": [], "score": 5, "answer": "[\\"Yes, immediately and confidently\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.867Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.867Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 176}, "options": [{"id": 469, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.865Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 475, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.288Z", "updated_at": "2025-06-20T12:19:46.877Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 478, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.303Z", "updated_at": "2025-06-20T12:19:46.882Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 481, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.322Z", "updated_at": "2025-06-20T12:19:46.888Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 486, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.342Z", "updated_at": "2025-06-20T12:19:46.892Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.259Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.259Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16928", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 183, "file": null, "sort": 3, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 901, "files": [], "score": 5, "answer": "[\\"Yes, timely and unobtrusive\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.881Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.881Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 183}, "options": [{"id": 497, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.375Z", "updated_at": "2025-06-20T12:19:46.900Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 502, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.391Z", "updated_at": "2025-06-20T12:19:46.903Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 506, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.404Z", "updated_at": "2025-06-20T12:19:46.906Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 510, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.423Z", "updated_at": "2025-06-20T12:19:46.909Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 513, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.443Z", "updated_at": "2025-06-20T12:19:46.911Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.363Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.363Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16929", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 189, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 960, "files": [], "score": 0, "answer": "the employee quickly got his bearings and came up to me to help", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:47:53.762Z", "param_json": {}, "updated_at": "2025-06-20T13:47:53.762Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 189}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.451Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.451Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16930", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}], "total_score": 20}, {"id": 51, "name": "Contact and Needs Identification", "score": 19, "questions": [{"id": 157, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 902, "files": [], "score": 5, "answer": "[\\"Yes, asked relevant questions\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.889Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.889Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 157}, "options": [{"id": 386, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.043Z", "updated_at": "2025-06-20T12:19:46.691Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 389, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.060Z", "updated_at": "2025-06-20T12:19:46.700Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 396, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.075Z", "updated_at": "2025-06-20T12:19:46.710Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 402, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.089Z", "updated_at": "2025-06-20T12:19:46.722Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 409, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.102Z", "updated_at": "2025-06-20T12:19:46.732Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.018Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.018Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16931", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 164, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 903, "files": [], "score": 5, "answer": "[\\"Very attentive\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.894Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.894Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 164}, "options": [{"id": 418, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.137Z", "updated_at": "2025-06-20T12:19:46.746Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 424, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.151Z", "updated_at": "2025-06-20T12:19:46.753Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 428, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.167Z", "updated_at": "2025-06-20T12:19:46.759Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 433, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.180Z", "updated_at": "2025-06-20T12:19:46.769Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 440, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.201Z", "updated_at": "2025-06-20T12:19:46.777Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.117Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.117Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16935", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 171, "file": null, "sort": 2, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 904, "files": [], "score": 5, "answer": "[\\"Yes, very interactive\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.900Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.900Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 171}, "options": [{"id": 450, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.226Z", "updated_at": "2025-06-20T12:19:46.813Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 454, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.238Z", "updated_at": "2025-06-20T12:19:46.826Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 461, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.251Z", "updated_at": "2025-06-20T12:19:46.836Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 465, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.269Z", "updated_at": "2025-06-20T12:19:46.843Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 473, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.284Z", "updated_at": "2025-06-20T12:19:46.850Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.213Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.213Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16932", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 179, "file": null, "sort": 3, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 905, "files": [], "score": 4, "answer": "[\\"Mostly confident\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.904Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.904Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 179}, "options": [{"id": 487, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.346Z", "updated_at": "2025-06-20T12:19:46.874Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 491, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.361Z", "updated_at": "2025-06-20T12:19:46.880Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 496, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.375Z", "updated_at": "2025-06-20T12:19:46.886Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 504, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.392Z", "updated_at": "2025-06-20T12:19:46.890Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.308Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.308Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16933", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 186, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 961, "files": [], "score": 0, "answer": "the consultant quickly established contact with me", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:47:53.792Z", "param_json": {}, "updated_at": "2025-06-20T13:47:53.792Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 186}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.408Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.408Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16934", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}], "total_score": 20}, {"id": 50, "name": " Product/Service Presentation", "score": 25, "questions": [{"id": 156, "file": null, "sort": 0, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 906, "files": [], "score": 5, "answer": "[\\"Fully aligned\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.909Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.909Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 156}, "options": [{"id": 384, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.033Z", "updated_at": "2025-06-20T12:19:46.678Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 395, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.070Z", "updated_at": "2025-06-20T12:19:46.696Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 407, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.098Z", "updated_at": "2025-06-20T12:19:46.707Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 413, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.111Z", "updated_at": "2025-06-20T12:19:46.714Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 416, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.128Z", "updated_at": "2025-06-20T12:19:46.728Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.011Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.011Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16936", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 168, "file": null, "sort": 1, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 907, "files": [], "score": 5, "answer": "[\\"Clear and convincing\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.914Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.914Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 168}, "options": [{"id": 432, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.180Z", "updated_at": "2025-06-20T12:19:46.754Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 441, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.201Z", "updated_at": "2025-06-20T12:19:46.760Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 444, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.213Z", "updated_at": "2025-06-20T12:19:46.770Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 451, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.227Z", "updated_at": "2025-06-20T12:19:46.789Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 455, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.238Z", "updated_at": "2025-06-20T12:19:46.808Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.154Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.154Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16937", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 175, "file": null, "sort": 2, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 908, "files": [], "score": 5, "answer": "[\\"Relevant and helpful\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.921Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.921Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 175}, "options": [{"id": 464, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.268Z", "updated_at": "2025-06-20T12:19:46.820Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 472, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.284Z", "updated_at": "2025-06-20T12:19:46.827Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 477, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.298Z", "updated_at": "2025-06-20T12:19:46.833Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 480, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.320Z", "updated_at": "2025-06-20T12:19:46.838Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 484, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.336Z", "updated_at": "2025-06-20T12:19:46.842Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.251Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.251Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16938", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 182, "file": null, "sort": 3, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 909, "files": [], "score": 5, "answer": "[\\"Yes, appropriately and naturally\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.926Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.926Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 182}, "options": [{"id": 492, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.363Z", "updated_at": "2025-06-20T12:19:46.857Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 498, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.375Z", "updated_at": "2025-06-20T12:19:46.862Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 503, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.395Z", "updated_at": "2025-06-20T12:19:46.866Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 508, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.408Z", "updated_at": "2025-06-20T12:19:46.875Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 512, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.437Z", "updated_at": "2025-06-20T12:19:46.879Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.347Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.347Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16939", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 188, "file": null, "sort": 4, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 910, "files": [], "score": 5, "answer": "[\\"Expert level\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.930Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.930Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 188}, "options": [{"id": 516, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.459Z", "updated_at": "2025-06-20T12:19:46.891Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 518, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.466Z", "updated_at": "2025-06-20T12:19:46.895Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 519, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.474Z", "updated_at": "2025-06-20T12:19:46.897Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 520, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.484Z", "updated_at": "2025-06-20T12:19:46.900Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 521, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.494Z", "updated_at": "2025-06-20T12:19:46.903Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.450Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.450Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16940", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 191, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 962, "files": [], "score": 0, "answer": "The pri employee gave an excellent presentation on the products I selected.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:47:53.824Z", "param_json": {}, "updated_at": "2025-06-20T13:47:53.824Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 191}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.502Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.502Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16941", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}], "total_score": 25}, {"id": 52, "name": " Handling Objections", "score": 15, "questions": [{"id": 158, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 911, "files": [], "score": 5, "answer": "[\\"Yes, fully addressed my concerns\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.935Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.935Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 158}, "options": [{"id": 387, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.044Z", "updated_at": "2025-06-20T12:19:46.695Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 390, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.060Z", "updated_at": "2025-06-20T12:19:46.702Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 397, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.076Z", "updated_at": "2025-06-20T12:19:46.709Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 403, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.090Z", "updated_at": "2025-06-20T12:19:46.717Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 410, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.102Z", "updated_at": "2025-06-20T12:19:46.724Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.018Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.018Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16942", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}, {"id": 165, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 912, "files": [], "score": 5, "answer": "[\\"Yes, relevant and reasonable\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.939Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.939Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 165}, "options": [{"id": 419, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.137Z", "updated_at": "2025-06-20T12:19:46.738Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 425, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.153Z", "updated_at": "2025-06-20T12:19:46.746Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 429, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.167Z", "updated_at": "2025-06-20T12:19:46.752Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 438, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.195Z", "updated_at": "2025-06-20T12:19:46.759Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 448, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.219Z", "updated_at": "2025-06-20T12:19:46.769Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.117Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.117Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16943", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}, {"id": 174, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 913, "files": [], "score": 5, "answer": "[\\"Very engaged\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.946Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.946Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 174}, "options": [{"id": 471, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.793Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 479, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.302Z", "updated_at": "2025-06-20T12:19:46.810Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 485, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.337Z", "updated_at": "2025-06-20T12:19:46.823Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": 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"2025-06-20T10:24:20.244Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.244Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16944", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}, {"id": 184, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 963, "files": [], "score": 0, "answer": "All my doubts have been worked out", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, 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"allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}], "total_score": 15}, {"id": 54, "name": " Purchase Process", "score": 15, "questions": [{"id": 160, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 914, "files": [], "score": 5, "answer": "[\\"Very quick\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:23:13.102Z", "param_json": {}, "updated_at": "2025-06-20T13:23:13.102Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 160}, "options": [{"id": 388, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.049Z", "updated_at": "2025-06-20T12:19:46.677Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 160, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 392, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.064Z", "updated_at": "2025-06-20T12:19:46.689Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 160, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 400, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.081Z", "updated_at": "2025-06-20T12:19:46.697Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", 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"is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.024Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.024Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16946", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 54}, {"id": 167, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 915, "files": [], "score": 5, "answer": "[\\"Very polite and friendly\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:23:13.110Z", "param_json": {}, "updated_at": "2025-06-20T13:23:13.110Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 167}, "options": [{"id": 423, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.149Z", "updated_at": "2025-06-20T12:19:46.726Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 427, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.165Z", "updated_at": "2025-06-20T12:19:46.733Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 434, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.179Z", "updated_at": "2025-06-20T12:19:46.740Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 442, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.201Z", "updated_at": "2025-06-20T12:19:46.748Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 445, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.214Z", "updated_at": "2025-06-20T12:19:46.755Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 167, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.129Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.129Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": 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"reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 173}, "options": [{"id": 456, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.238Z", "updated_at": "2025-06-20T12:19:46.772Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 173, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 462, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.252Z", "updated_at": "2025-06-20T12:19:46.782Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 173, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 467, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.795Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", "question_id": 173, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did the staff ask if everything was okay with the purchase?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.227Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.227Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16948", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 54}, {"id": 178, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 964, "files": [], "score": 0, "answer": "The service was fast and efficient", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:47:53.868Z", "param_json": {}, "updated_at": "2025-06-20T13:47:53.868Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 178}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.292Z", 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"updated_at": "2025-06-20T12:19:46.699Z", "bonus_score": false, "clear_score": false, "option_text": "Within 5 minutes ", "question_id": 161, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 404, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.091Z", "updated_at": "2025-06-20T12:19:46.706Z", "bonus_score": false, "clear_score": false, "option_text": "Longer than 5 minutes ", "question_id": 161, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 415, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.116Z", "updated_at": "2025-06-20T12:19:46.714Z", "bonus_score": false, "clear_score": false, "option_text": "Delayed ", "question_id": 161, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 421, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.139Z", "updated_at": "2025-06-20T12:19:46.721Z", "bonus_score": false, "clear_score": false, "option_text": "Significantly delayed ", "question_id": 161, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Was the return process prompt?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.047Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.047Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16950", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 56}, {"id": 169, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 918, "files": [], "score": 5, "answer": "[\\"Very respectful\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:23:13.121Z", "param_json": {}, "updated_at": "2025-06-20T13:23:13.121Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 169}, "options": 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"2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.809Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/disrespectful ", "question_id": 169, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did the staff treat you respectfully during the return?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.160Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.160Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16951", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 56}, {"id": 177, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 919, "files": [], "score": 4, "answer": "[\\"Mostly\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:23:13.124Z", "param_json": {}, "updated_at": "2025-06-20T13:23:13.124Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 177}, "options": [{"id": 489, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.350Z", "updated_at": "2025-06-20T12:19:46.827Z", "bonus_score": false, "clear_score": false, "option_text": 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26, "is_comment_required": false}, {"id": 501, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.389Z", "updated_at": "2025-06-20T12:19:46.849Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 177, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.294Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.294Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16952", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 56}, {"id": 185, "file": null, "sort": 3, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 920, "files": [], "score": 5, "answer": "[\\"Very clearly\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:23:13.127Z", "param_json": {}, "updated_at": "2025-06-20T13:23:13.127Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 185}, "options": [{"id": 507, "col": 0, "row": 0, "sort": 0, "group": 0, "image": 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"col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.130Z", "updated_at": "2025-06-20T12:19:46.736Z", "bonus_score": false, "clear_score": false, "option_text": "Messy outfit ", "question_id": 163, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 426, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.158Z", "updated_at": "2025-06-20T12:19:46.751Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 163, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 435, "col": 0, "row": 0, "sort": 4, "group": 0, "image": 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false, "enable_hidden_answer_display": false, "enable_random_question_order": false}	2025-06-25 12:11:34.62281	2025-06-25 12:11:34.62281
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"single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 166, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 899, "files": [], "score": 5, "answer": "[\\"Very friendly and open\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": true, "created_at": "2025-06-20T13:16:50.872Z", "param_json": {}, "updated_at": "2025-06-20T13:16:50.872Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 166}, "options": [{"id": 522, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T12:19:46.781Z", "updated_at": "2025-06-20T12:19:46.781Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open", "question_id": 166, "finish_survey": false, "hide_statistics": true, "questionnaire_id": 26, "is_comment_required": false}, {"id": 523, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T12:19:46.817Z", "updated_at": "2025-06-20T12:19:46.817Z", "bonus_score": false, "clear_score": false, "option_text": "Polite but not enthusiastic", "question_id": 166, "finish_survey": false, "hide_statistics": true, "questionnaire_id": 26, "is_comment_required": false}, {"id": 439, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.199Z", "updated_at": "2025-06-20T12:19:46.831Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 166, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 447, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.222Z", "updated_at": "2025-06-20T12:19:46.841Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 166, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 458, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.239Z", "updated_at": "2025-06-20T12:19:46.851Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 166, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.127Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.127Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16927", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 176, "file": null, "sort": 2, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 900, "files": [], "score": 5, "answer": "[\\"Yes, immediately and confidently\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.867Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.867Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 176}, "options": [{"id": 469, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.865Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 475, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.288Z", "updated_at": "2025-06-20T12:19:46.877Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 478, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.303Z", "updated_at": "2025-06-20T12:19:46.882Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 481, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.322Z", "updated_at": "2025-06-20T12:19:46.888Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 486, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.342Z", "updated_at": "2025-06-20T12:19:46.892Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 176, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.259Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.259Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16928", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 183, "file": null, "sort": 3, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 901, "files": [], "score": 5, "answer": "[\\"Yes, timely and unobtrusive\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.881Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.881Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 183}, "options": [{"id": 497, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.375Z", "updated_at": "2025-06-20T12:19:46.900Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 502, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.391Z", "updated_at": "2025-06-20T12:19:46.903Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 506, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.404Z", "updated_at": "2025-06-20T12:19:46.906Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 510, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.423Z", "updated_at": "2025-06-20T12:19:46.909Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 513, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.443Z", "updated_at": "2025-06-20T12:19:46.911Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 183, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.363Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.363Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16929", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}, {"id": 189, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 960, "files": [], "score": 0, "answer": "the employee quickly got his bearings and came up to me to help", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:47:53.762Z", "param_json": {}, "updated_at": "2025-06-20T13:47:53.762Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 189}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.451Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.451Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16930", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 49}], "total_score": 20}, {"id": 51, "name": "Contact and Needs Identification", "score": 19, "questions": [{"id": 157, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 902, "files": [], "score": 5, "answer": "[\\"Yes, asked relevant questions\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.889Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.889Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 157}, "options": [{"id": 386, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.043Z", "updated_at": "2025-06-20T12:19:46.691Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 389, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.060Z", "updated_at": "2025-06-20T12:19:46.700Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 396, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.075Z", "updated_at": "2025-06-20T12:19:46.710Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 402, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.089Z", "updated_at": "2025-06-20T12:19:46.722Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 409, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.102Z", "updated_at": "2025-06-20T12:19:46.732Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 157, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.018Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.018Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16931", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 164, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 903, "files": [], "score": 5, "answer": "[\\"Very attentive\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.894Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.894Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 164}, "options": [{"id": 418, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.137Z", "updated_at": "2025-06-20T12:19:46.746Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 424, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.151Z", "updated_at": "2025-06-20T12:19:46.753Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 428, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.167Z", "updated_at": "2025-06-20T12:19:46.759Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 433, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.180Z", "updated_at": "2025-06-20T12:19:46.769Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 440, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.201Z", "updated_at": "2025-06-20T12:19:46.777Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 164, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.117Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.117Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16935", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 171, "file": null, "sort": 2, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 904, "files": [], "score": 5, "answer": "[\\"Yes, very interactive\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.900Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.900Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 171}, "options": [{"id": 450, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.226Z", "updated_at": "2025-06-20T12:19:46.813Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 454, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.238Z", "updated_at": "2025-06-20T12:19:46.826Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 461, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.251Z", "updated_at": "2025-06-20T12:19:46.836Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 465, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.269Z", "updated_at": "2025-06-20T12:19:46.843Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 473, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.284Z", "updated_at": "2025-06-20T12:19:46.850Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 171, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.213Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.213Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16932", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 179, "file": null, "sort": 3, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 905, "files": [], "score": 4, "answer": "[\\"Mostly confident\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.904Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.904Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 179}, "options": [{"id": 487, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.346Z", "updated_at": "2025-06-20T12:19:46.874Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 491, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.361Z", "updated_at": "2025-06-20T12:19:46.880Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 496, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.375Z", "updated_at": "2025-06-20T12:19:46.886Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 504, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.392Z", "updated_at": "2025-06-20T12:19:46.890Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 179, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.308Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.308Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16933", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}, {"id": 186, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 961, "files": [], "score": 0, "answer": "the consultant quickly established contact with me", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:47:53.792Z", "param_json": {}, "updated_at": "2025-06-20T13:47:53.792Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 186}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.408Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.408Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16934", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 51}], "total_score": 20}, {"id": 50, "name": " Product/Service Presentation", "score": 25, "questions": [{"id": 156, "file": null, "sort": 0, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 906, "files": [], "score": 5, "answer": "[\\"Fully aligned\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.909Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.909Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 156}, "options": [{"id": 384, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.033Z", "updated_at": "2025-06-20T12:19:46.678Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 395, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.070Z", "updated_at": "2025-06-20T12:19:46.696Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 407, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.098Z", "updated_at": "2025-06-20T12:19:46.707Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 413, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.111Z", "updated_at": "2025-06-20T12:19:46.714Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 416, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.128Z", "updated_at": "2025-06-20T12:19:46.728Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 156, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.011Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.011Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16936", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 168, "file": null, "sort": 1, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 907, "files": [], "score": 5, "answer": "[\\"Clear and convincing\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.914Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.914Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 168}, "options": [{"id": 432, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.180Z", "updated_at": "2025-06-20T12:19:46.754Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 441, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.201Z", "updated_at": "2025-06-20T12:19:46.760Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 444, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.213Z", "updated_at": "2025-06-20T12:19:46.770Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 451, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.227Z", "updated_at": "2025-06-20T12:19:46.789Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 455, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.238Z", "updated_at": "2025-06-20T12:19:46.808Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 168, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.154Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.154Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16937", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 175, "file": null, "sort": 2, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 908, "files": [], "score": 5, "answer": "[\\"Relevant and helpful\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.921Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.921Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 175}, "options": [{"id": 464, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.268Z", "updated_at": "2025-06-20T12:19:46.820Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 472, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.284Z", "updated_at": "2025-06-20T12:19:46.827Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 477, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.298Z", "updated_at": "2025-06-20T12:19:46.833Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 480, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.320Z", "updated_at": "2025-06-20T12:19:46.838Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 484, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.336Z", "updated_at": "2025-06-20T12:19:46.842Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 175, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.251Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.251Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16938", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 182, "file": null, "sort": 3, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 909, "files": [], "score": 5, "answer": "[\\"Yes, appropriately and naturally\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.926Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.926Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 182}, "options": [{"id": 492, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.363Z", "updated_at": "2025-06-20T12:19:46.857Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 498, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.375Z", "updated_at": "2025-06-20T12:19:46.862Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 503, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.395Z", "updated_at": "2025-06-20T12:19:46.866Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 508, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.408Z", "updated_at": "2025-06-20T12:19:46.875Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 512, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.437Z", "updated_at": "2025-06-20T12:19:46.879Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 182, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.347Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.347Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16939", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 188, "file": null, "sort": 4, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 910, "files": [], "score": 5, "answer": "[\\"Expert level\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.930Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.930Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 188}, "options": [{"id": 516, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.459Z", "updated_at": "2025-06-20T12:19:46.891Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 518, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.466Z", "updated_at": "2025-06-20T12:19:46.895Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 519, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.474Z", "updated_at": "2025-06-20T12:19:46.897Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 520, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.484Z", "updated_at": "2025-06-20T12:19:46.900Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 521, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.494Z", "updated_at": "2025-06-20T12:19:46.903Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 188, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.450Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.450Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16940", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}, {"id": 191, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 962, "files": [], "score": 0, "answer": "The pri employee gave an excellent presentation on the products I selected.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:47:53.824Z", "param_json": {}, "updated_at": "2025-06-20T13:47:53.824Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 191}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.502Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.502Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16941", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 50}], "total_score": 25}, {"id": 52, "name": " Handling Objections", "score": 15, "questions": [{"id": 158, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 911, "files": [], "score": 5, "answer": "[\\"Yes, fully addressed my concerns\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.935Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.935Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 158}, "options": [{"id": 387, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.044Z", "updated_at": "2025-06-20T12:19:46.695Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 390, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.060Z", "updated_at": "2025-06-20T12:19:46.702Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 397, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.076Z", "updated_at": "2025-06-20T12:19:46.709Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 403, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.090Z", "updated_at": "2025-06-20T12:19:46.717Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 410, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.102Z", "updated_at": "2025-06-20T12:19:46.724Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 158, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.018Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.018Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16942", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}, {"id": 165, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 912, "files": [], "score": 5, "answer": "[\\"Yes, relevant and reasonable\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.939Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.939Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 165}, "options": [{"id": 419, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.137Z", "updated_at": "2025-06-20T12:19:46.738Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 425, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.153Z", "updated_at": "2025-06-20T12:19:46.746Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 429, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.167Z", "updated_at": "2025-06-20T12:19:46.752Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 438, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.195Z", "updated_at": "2025-06-20T12:19:46.759Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 448, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.219Z", "updated_at": "2025-06-20T12:19:46.769Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 165, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.117Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.117Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16943", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}, {"id": 174, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 913, "files": [], "score": 5, "answer": "[\\"Very engaged\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:20:30.946Z", "param_json": {}, "updated_at": "2025-06-20T13:20:30.946Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 174}, "options": [{"id": 471, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.270Z", "updated_at": "2025-06-20T12:19:46.793Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 479, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.302Z", "updated_at": "2025-06-20T12:19:46.810Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 485, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.337Z", "updated_at": "2025-06-20T12:19:46.823Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 490, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.358Z", "updated_at": "2025-06-20T12:19:46.835Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 495, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.374Z", "updated_at": "2025-06-20T12:19:46.844Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 174, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.244Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.244Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16944", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}, {"id": 184, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 963, "files": [], "score": 0, "answer": "All my doubts have been worked out", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:47:53.849Z", "param_json": {}, "updated_at": "2025-06-20T13:47:53.849Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 184}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.391Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.391Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16945", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 52}], "total_score": 15}, {"id": 54, "name": " Purchase Process", "score": 15, "questions": [{"id": 160, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 914, "files": [], "score": 5, "answer": "[\\"Very quick\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:23:13.102Z", "param_json": {}, "updated_at": "2025-06-20T13:23:13.102Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 160}, "options": [{"id": 388, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.049Z", "updated_at": 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"allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 56}, {"id": 177, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 919, "files": [], "score": 4, "answer": "[\\"Mostly\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:23:13.124Z", "param_json": {}, "updated_at": "2025-06-20T13:23:13.124Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 177}, "options": [{"id": 489, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.350Z", "updated_at": "2025-06-20T12:19:46.827Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly ", "question_id": 177, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 494, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.367Z", "updated_at": "2025-06-20T12:19:46.833Z", "bonus_score": false, "clear_score": false, "option_text": "Minor issues ", "question_id": 177, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 499, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.377Z", "updated_at": "2025-06-20T12:19:46.838Z", "bonus_score": false, "clear_score": false, "option_text": "Procedural violation ", "question_id": 177, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 501, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.389Z", "updated_at": "2025-06-20T12:19:46.849Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 177, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.294Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.294Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16952", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 56}, {"id": 185, "file": null, "sort": 3, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 920, "files": [], "score": 5, "answer": "[\\"Very clearly\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:23:13.127Z", "param_json": {}, "updated_at": "2025-06-20T13:23:13.127Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 185}, "options": [{"id": 507, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.409Z", "updated_at": "2025-06-20T12:19:46.863Z", "bonus_score": false, "clear_score": false, "option_text": "Very clearly ", "question_id": 185, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 511, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.432Z", "updated_at": "2025-06-20T12:19:46.873Z", "bonus_score": false, "clear_score": false, "option_text": "Briefly ", "question_id": 185, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 514, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.450Z", "updated_at": "2025-06-20T12:19:46.878Z", "bonus_score": false, "clear_score": false, "option_text": "Vaguely ", "question_id": 185, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 515, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.457Z", "updated_at": "2025-06-20T12:19:46.883Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain explanation ", "question_id": 185, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 517, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.465Z", "updated_at": "2025-06-20T12:19:46.890Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 185, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "4.Did they clearly explain the return policy?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.400Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.400Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16953", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 56}, {"id": 190, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 965, "files": [], "score": 0, "answer": "The return process was not difficult", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:47:53.890Z", "param_json": {}, "updated_at": "2025-06-20T13:47:53.890Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 190}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.472Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.472Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16954", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 56}], "total_score": 20}, {"id": 57, "name": " Appearance and Behavior", "score": 10, "questions": [{"id": 163, "file": null, "sort": 0, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 921, "files": [], "score": 5, "answer": "[\\"Fully neat and appropriate\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:23:13.131Z", "param_json": {}, "updated_at": "2025-06-20T13:23:13.131Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 163}, "options": [{"id": 394, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.074Z", "updated_at": "2025-06-20T12:19:46.708Z", "bonus_score": false, "clear_score": false, "option_text": "Fully neat and appropriate ", "question_id": 163, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 408, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.099Z", "updated_at": "2025-06-20T12:19:46.722Z", "bonus_score": false, "clear_score": false, "option_text": "Minor flaws ", "question_id": 163, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 417, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.130Z", "updated_at": "2025-06-20T12:19:46.736Z", "bonus_score": false, "clear_score": false, "option_text": "Messy outfit ", "question_id": 163, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 426, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.158Z", "updated_at": "2025-06-20T12:19:46.751Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 163, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 435, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.179Z", "updated_at": "2025-06-20T12:19:46.767Z", "bonus_score": false, "clear_score": false, "option_text": "Untidy appearance ", "question_id": 163, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Was the employee neat and well-groomed?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.047Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.047Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16955", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 57}, {"id": 170, "file": null, "sort": 1, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 922, "files": [], "score": 5, "answer": "[\\"Fully professional\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:23:13.135Z", "param_json": {}, "updated_at": "2025-06-20T13:23:13.135Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 170}, "options": [{"id": 446, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.219Z", "updated_at": "2025-06-20T12:19:46.809Z", "bonus_score": false, "clear_score": false, "option_text": "Fully professional ", "question_id": 170, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 453, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.233Z", "updated_at": "2025-06-20T12:19:46.816Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly professional ", "question_id": 170, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 459, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.249Z", "updated_at": "2025-06-20T12:19:46.821Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 170, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 466, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.269Z", "updated_at": "2025-06-20T12:19:46.828Z", "bonus_score": false, "clear_score": false, "option_text": "Irritated/unskilled ", "question_id": 170, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 474, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.284Z", "updated_at": "2025-06-20T12:19:46.834Z", "bonus_score": false, "clear_score": false, "option_text": "Rude or sarcastic ", "question_id": 170, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "2.Was the communication style professional?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.202Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.202Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16956", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 57}, {"id": 180, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 966, "files": [], "score": 0, "answer": "the employee was quite professional", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:47:53.900Z", "param_json": {}, "updated_at": "2025-06-20T13:47:53.900Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 180}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.308Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.308Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "16957", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 57}], "total_score": 10}, {"id": 55, "name": " Overall Impression", "score": 12, "questions": [{"id": 162, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 923, "files": [], "score": 5, "answer": "[\\"Very personalized\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:23:13.139Z", "param_json": {}, "updated_at": "2025-06-20T13:23:13.139Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 162}, "options": [{"id": 399, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.074Z", "updated_at": "2025-06-20T12:19:46.677Z", "bonus_score": false, "clear_score": false, "option_text": "Very personalized ", "question_id": 162, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 411, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-06-20T10:24:20.102Z", "updated_at": "2025-06-20T12:19:46.689Z", "bonus_score": false, "clear_score": false, "option_text": "Personalized ", "question_id": 162, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 420, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-06-20T10:24:20.136Z", "updated_at": "2025-06-20T12:19:46.698Z", "bonus_score": false, "clear_score": false, "option_text": "Not really ", "question_id": 162, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 430, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.166Z", "updated_at": "2025-06-20T12:19:46.705Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 162, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}, {"id": 437, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-06-20T10:24:20.194Z", "updated_at": "2025-06-20T12:19:46.712Z", "bonus_score": false, "clear_score": false, "option_text": "Completely indifferent ", "question_id": 162, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "1.Did the service feel personalized?\\r\\n", "deletedAt": null, "created_at": "2025-06-20T10:24:20.041Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.041Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16958", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 55}, {"id": 172, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 924, "files": [], "score": 5, "answer": "[\\"Very satisfied\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:23:13.144Z", "param_json": {}, "updated_at": "2025-06-20T13:23:13.144Z", "total_score": 5, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 172}, "options": [{"id": 452, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-06-20T10:24:20.227Z", "updated_at": "2025-06-20T12:19:46.727Z", "bonus_score": false, "clear_score": false, "option_text": "Very satisfied ", "question_id": 172, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, 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"row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-20T10:24:20.416Z", "updated_at": "2025-06-20T12:19:46.813Z", "bonus_score": false, "clear_score": false, "option_text": "5", "question_id": 181, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 26, "is_comment_required": false}], "question": "3.TEST MULTCHOOSE", "deletedAt": null, "created_at": "2025-06-20T10:24:20.321Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.321Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16961", "multiple_choice": true, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 55}, {"id": 187, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 967, "files": [], "score": 0, "answer": "I felt needed.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-06-20T13:47:53.921Z", "param_json": {}, "updated_at": "2025-06-20T13:47:53.921Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 187}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-06-20T10:24:20.435Z", "scale_type": null, "updated_at": "2025-06-20T10:24:20.435Z", "add_comment": false, "hidden_from": null, "is_required": true, 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"2025-06-20T13:47:53.927Z", "total_score": 0, "questionnaire_id": 26, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 573, "questionnaire_question_id": 159}, "options": [], "question": "1.On a scale from 0 to 10, how likely are you to recommend our company based on your first interaction (greeting) today?", "deletedAt": null, "created_at": "2025-06-20T10:24:20.018Z", "scale_type": "star-num", "updated_at": "2025-06-20T10:24:20.018Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": "", "total_score": 0, "heatmap_time": 0, "scale_amount": 11, "question_type": "nps", "attachment_max": 0, "attachment_min": 0, "identification": "16962", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": "nps", "questionnaire_id": 26, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": 0, "questionnaire_section_id": 53}], "total_score": 0}], "answer_id": 573, "ces_index": 0, "client_id": 6, "csi_index": 0, "deletedAt": null, "nps_index": 159, "created_at": "2025-06-20T10:24:07.166Z", "updated_at": "2025-06-20T10:24:07.166Z", "hide_client": false, "hide_report": false, "hide_company": false, "customization": {"textColor": "#212121", "headerColor": "#737373", "sectionColor": "#b0b0b0", "backgroundColor": "#c5fb74", "headerBackground": "#b0fe7c", "sectionBackground": "#c2c2c2"}, "identification": "1051", "completion_text": null, "feedback_question": "Feedback question?", "validator_comment": null, "add_files_to_survey": false, "allow_same_ip_retake": false, "enable_survey_payment": false, "system_attachment_max": 20, "system_attachment_min": 1, "forced_completion_text": null, "save_unfinished_survey": false, "add_website_link_at_end": false, "enable_question_numbering": false, "use_standard_contact_form": false, "enable_hidden_answer_display": false, "enable_random_question_order": false}	2025-06-25 12:32:51.056974	2025-06-25 12:32:51.056974
148	2	375	{"id": 23, "code": "w4cAdt", "name": "Consultation with purchase_new", "task": false, "type": "qr", "status": 10, "options": [], "shop_id": 103, "user_id": 4, "feedback": false, "hide_all": false, "mistakes": [], "sections": [{"id": 34, "name": " Entrance and Greeting", "score": 16, "questions": [{"id": 111, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 706, "files": [], "score": 4, "answer": "[\\"Within 15 seconds\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.124Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.124Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 111}, "options": [{"id": 235, "col": 0, "row": 0, "sort": 0, "group": 0, "image": 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"single_multi_select_max": null, "questionnaire_section_id": 34}, {"id": 120, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 713, "files": [], "score": 4, "answer": "[\\"Polite but not enthusiastic \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.287Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.287Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 120}, "options": [{"id": 268, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.721Z", "updated_at": "2025-06-19T11:17:56.738Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open ", 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"deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.389Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.389Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 128}, "options": [{"id": 306, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.910Z", "updated_at": "2025-06-19T11:17:56.784Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 313, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.926Z", "updated_at": "2025-06-19T11:17:56.801Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 321, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.046Z", "updated_at": "2025-06-19T11:17:56.810Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 327, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.090Z", "updated_at": "2025-06-19T11:17:56.817Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 331, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.238Z", "updated_at": "2025-06-19T11:17:56.828Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.878Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.878Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14524", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 34}, {"id": 137, "file": null, "sort": 3, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 731, "files": [], "score": 4, "answer": "[\\"Yes, but too pushy \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.416Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.416Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 137}, "options": [{"id": 338, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.267Z", "updated_at": "2025-06-19T11:17:56.843Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 345, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.285Z", "updated_at": "2025-06-19T11:17:56.850Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 349, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.303Z", "updated_at": "2025-06-19T11:17:56.858Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 354, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.316Z", "updated_at": "2025-06-19T11:17:56.866Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 358, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.332Z", "updated_at": "2025-06-19T11:17:56.872Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.253Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.253Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14525", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 34}, {"id": 143, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 737, "files": [], "score": 0, "answer": "The seller seemed distracted but eventually noticed me.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.452Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.452Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 143}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.345Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.345Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14526", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 34}], "total_score": 20}, {"id": 35, "name": "Contact and Needs Identification", "score": 16, "questions": [{"id": 112, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 704, "files": [], "score": 4, "answer": "[\\"Partially clarified \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.110Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.110Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 112}, "options": [{"id": 237, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.529Z", "updated_at": "2025-06-19T11:17:56.688Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 243, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.558Z", "updated_at": "2025-06-19T11:17:56.698Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 248, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.590Z", "updated_at": "2025-06-19T11:17:56.713Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 257, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.656Z", "updated_at": "2025-06-19T11:17:56.722Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 264, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.715Z", "updated_at": "2025-06-19T11:17:56.731Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.494Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.494Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14527", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 35}, {"id": 122, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 715, "files": [], "score": 4, "answer": "[\\"Attentive \\"]", "status": 0, "comment": "", "uploads": ["https://proxy.happeas.space/file/read/local/1/20adb69131901f225f658a7c9c60a289.jpg"], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.307Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.307Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 122}, "options": [{"id": 276, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.778Z", "updated_at": "2025-06-19T11:17:56.747Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 281, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.812Z", "updated_at": "2025-06-19T11:17:56.755Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 287, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.839Z", "updated_at": "2025-06-19T11:17:56.762Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 291, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.854Z", "updated_at": "2025-06-19T11:17:56.769Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 299, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.870Z", "updated_at": "2025-06-19T11:17:56.776Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.737Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.737Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14531", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 35}, {"id": 130, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 725, "files": [], "score": 4, "answer": "[\\"Somewhat interactive \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.385Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.385Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 130}, "options": [{"id": 311, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.924Z", "updated_at": "2025-06-19T11:17:56.802Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 318, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.038Z", "updated_at": "2025-06-19T11:17:56.810Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 323, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.064Z", "updated_at": "2025-06-19T11:17:56.818Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 325, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.091Z", "updated_at": "2025-06-19T11:17:56.828Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 333, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.241Z", "updated_at": "2025-06-19T11:17:56.836Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.896Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.896Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14528", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 35}, {"id": 138, "file": null, "sort": 3, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 730, "files": [], "score": 4, "answer": "[\\"Mostly confident \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.412Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.412Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 138}, "options": [{"id": 342, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.277Z", "updated_at": "2025-06-19T11:17:56.851Z", "bonus_score": false, "clear_score": false, "option_text": "Very confident ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 348, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.299Z", "updated_at": "2025-06-19T11:17:56.858Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 351, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.311Z", "updated_at": "2025-06-19T11:17:56.867Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 355, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.320Z", "updated_at": "2025-06-19T11:17:56.873Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 359, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.333Z", "updated_at": "2025-06-19T11:17:56.880Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.258Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.258Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14529", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 35}, {"id": 144, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 738, "files": [], "score": 0, "answer": "Could have listened better, but had good product knowledge.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.458Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.458Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 144}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.346Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.346Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14530", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 35}], "total_score": 20}, {"id": 36, "name": " Product/Service Presentation", "score": 20, "questions": [{"id": 113, "file": null, "sort": 0, "type": "single", "image": "", "score": 24, "amount": 5, "answers": {"id": 711, "files": [], "score": 4, "answer": "[\\"Mostly aligned \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.257Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.257Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 113}, "options": [{"id": 238, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.530Z", "updated_at": "2025-06-19T11:17:56.689Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 244, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.559Z", "updated_at": "2025-06-19T11:17:56.699Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 249, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.591Z", "updated_at": "2025-06-19T11:17:56.714Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 256, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.656Z", "updated_at": "2025-06-19T11:17:56.723Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 267, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.709Z", "updated_at": "2025-06-19T11:17:56.731Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.494Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.494Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14532", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 36}, {"id": 123, "file": null, "sort": 1, "type": "single", "image": "", "score": 24, "amount": 5, "answers": {"id": 717, "files": ["https://proxy.happeas.space/file/read/local/1/20adb69131901f225f658a7c9c60a289.jpg"], "score": 4, "answer": "[\\"Surface-level explanation \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.331Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.331Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 123}, "options": [{"id": 286, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.828Z", "updated_at": "2025-06-19T11:17:56.748Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 297, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.861Z", "updated_at": "2025-06-19T11:17:56.755Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 303, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.894Z", "updated_at": "2025-06-19T11:17:56.762Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 314, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.927Z", "updated_at": "2025-06-19T11:17:56.769Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 319, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.039Z", "updated_at": "2025-06-19T11:17:56.777Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.775Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.775Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14533", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 36}, {"id": 134, "file": null, "sort": 2, "type": "single", "image": "", "score": 24, "amount": 5, "answers": {"id": 723, "files": [], "score": 4, "answer": "[\\"One example \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.373Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.373Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 134}, "options": [{"id": 326, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.092Z", "updated_at": "2025-06-19T11:17:56.802Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 329, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.237Z", "updated_at": "2025-06-19T11:17:56.811Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 334, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.247Z", "updated_at": "2025-06-19T11:17:56.819Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 336, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.259Z", "updated_at": "2025-06-19T11:17:56.829Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 339, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.268Z", "updated_at": "2025-06-19T11:17:56.836Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.064Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.064Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14534", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 36}, {"id": 139, "file": null, "sort": 3, "type": "single", "image": "", "score": 24, "amount": 5, "answers": {"id": 732, "files": [], "score": 4, "answer": "[\\"Yes, but too persistent \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.423Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.423Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 139}, "options": [{"id": 346, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.289Z", "updated_at": "2025-06-19T11:17:56.851Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 347, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.299Z", "updated_at": "2025-06-19T11:17:56.859Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 350, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.308Z", "updated_at": "2025-06-19T11:17:56.868Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 353, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.316Z", "updated_at": "2025-06-19T11:17:56.873Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 356, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.324Z", "updated_at": "2025-06-19T11:17:56.879Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.278Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.278Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14535", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 36}, {"id": 142, "file": null, "sort": 4, "type": "single", "image": "", "score": 24, "amount": 5, "answers": {"id": 735, "files": [], "score": 4, "answer": "[\\"Confident \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.438Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.438Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 142}, "options": [{"id": 362, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.344Z", "updated_at": "2025-06-19T11:17:56.890Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 364, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.354Z", "updated_at": "2025-06-19T11:17:56.893Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 365, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.367Z", "updated_at": "2025-06-19T11:17:56.897Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 366, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.376Z", "updated_at": "2025-06-19T11:17:56.900Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 367, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.383Z", "updated_at": "2025-06-19T11:17:56.903Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.333Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.333Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14536", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 36}, {"id": 146, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 739, "files": [], "score": 0, "answer": "Slightly uncertain, but overall helped me decide.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.466Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.466Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 146}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.390Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.390Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14537", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 36}], "total_score": 25}, {"id": 37, "name": " Handling Objections", "score": 12, "questions": [{"id": 114, "file": null, "sort": 0, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 709, "files": [], "score": 4, "answer": "[\\"Mostly convincing \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.150Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.150Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 114}, "options": [{"id": 239, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.540Z", "updated_at": "2025-06-19T11:17:56.706Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 245, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.565Z", "updated_at": "2025-06-19T11:17:56.721Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 254, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.612Z", "updated_at": "2025-06-19T11:17:56.737Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 260, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.667Z", "updated_at": "2025-06-19T11:17:56.753Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 266, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.709Z", "updated_at": "2025-06-19T11:17:56.767Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.512Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.512Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14538", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 37}, {"id": 124, "file": null, "sort": 1, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 716, "files": [], "score": 4, "answer": "[\\"Yes, but not very suitable \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.323Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.323Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 124}, "options": [{"id": 282, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.827Z", "updated_at": "2025-06-19T11:17:56.806Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 295, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.857Z", "updated_at": "2025-06-19T11:17:56.816Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 304, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.901Z", "updated_at": "2025-06-19T11:17:56.825Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 310, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.923Z", "updated_at": "2025-06-19T11:17:56.833Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 316, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.037Z", "updated_at": "2025-06-19T11:17:56.840Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.765Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.765Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14539", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 37}, {"id": 132, "file": null, "sort": 2, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 722, "files": [], "score": 4, "answer": "[\\"Engaged \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.366Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.366Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 132}, "options": [{"id": 324, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.091Z", "updated_at": "2025-06-19T11:17:56.855Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 332, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.238Z", "updated_at": "2025-06-19T11:17:56.863Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 337, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.260Z", "updated_at": "2025-06-19T11:17:56.871Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 341, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.273Z", "updated_at": "2025-06-19T11:17:56.876Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 343, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.284Z", "updated_at": "2025-06-19T11:17:56.882Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.063Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.063Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14540", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 37}, {"id": 140, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 733, "files": [], "score": 0, "answer": "Seemed unsure in addressing objections but made an effort.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.428Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.428Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 140}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.295Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.295Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14541", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 37}], "total_score": 15}, {"id": 38, "name": " Purchase Process", "score": 11, "questions": [{"id": 116, "file": null, "sort": 0, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 705, "files": [], "score": 4, "answer": "[\\"Minor delay \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.119Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.119Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 116}, "options": [{"id": 241, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.549Z", "updated_at": "2025-06-19T11:17:56.718Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 246, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.588Z", "updated_at": "2025-06-19T11:17:56.733Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 252, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.611Z", "updated_at": "2025-06-19T11:17:56.750Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 258, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.658Z", "updated_at": "2025-06-19T11:17:56.764Z", "bonus_score": false, "clear_score": false, "option_text": "Slow ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 263, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.700Z", "updated_at": "2025-06-19T11:17:56.774Z", "bonus_score": false, "clear_score": false, "option_text": "Long wait or issues ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.520Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.520Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14542", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 38}, {"id": 121, "file": null, "sort": 1, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 720, "files": [], "score": 4, "answer": "[\\"Polite \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.355Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.355Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 121}, "options": [{"id": 272, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.756Z", "updated_at": "2025-06-19T11:17:56.800Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 278, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.797Z", "updated_at": "2025-06-19T11:17:56.813Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 283, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.828Z", "updated_at": "2025-06-19T11:17:56.820Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 289, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.845Z", "updated_at": "2025-06-19T11:17:56.830Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 296, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.861Z", "updated_at": "2025-06-19T11:17:56.841Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.726Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.726Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14543", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 38}, {"id": 129, "file": null, "sort": 2, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 724, "files": [], "score": 3, "answer": "[\\"Partially \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.380Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.380Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 129}, "options": [{"id": 305, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.908Z", "updated_at": "2025-06-19T11:17:56.865Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 129, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 312, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.925Z", "updated_at": "2025-06-19T11:17:56.871Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 129, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 317, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.038Z", "updated_at": "2025-06-19T11:17:56.880Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", "question_id": 129, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did the staff ask if everything was okay with the purchase?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.881Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.881Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14544", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 38}, {"id": 133, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 734, "files": [], "score": 0, "answer": "Everything was correct, but the interaction felt mechanical.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.434Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.434Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 133}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.063Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.063Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14545", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 38}], "total_score": 15}, {"id": 41, "name": " Product Return", "score": 16, "questions": [{"id": 118, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 710, "files": [], "score": 4, "answer": "[\\"Within 5 minutes \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.203Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.203Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 118}, "options": [{"id": 250, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.589Z", "updated_at": "2025-06-19T11:17:56.701Z", "bonus_score": false, "clear_score": false, "option_text": "Immediate ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 261, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.664Z", "updated_at": "2025-06-19T11:17:56.715Z", "bonus_score": false, "clear_score": false, "option_text": "Within 5 minutes ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 270, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.731Z", "updated_at": "2025-06-19T11:17:56.724Z", "bonus_score": false, "clear_score": false, "option_text": "Longer than 5 minutes ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 275, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.768Z", "updated_at": "2025-06-19T11:17:56.733Z", "bonus_score": false, "clear_score": false, "option_text": "Delayed ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 280, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.807Z", "updated_at": "2025-06-19T11:17:56.742Z", "bonus_score": false, "clear_score": false, "option_text": "Significantly delayed ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Was the return process prompt?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.544Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.544Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14546", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 41}, {"id": 127, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 714, "files": [], "score": 4, "answer": "[\\"Polite \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.301Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.301Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 127}, "options": [{"id": 290, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.851Z", "updated_at": "2025-06-19T11:17:56.757Z", "bonus_score": false, "clear_score": false, "option_text": "Very respectful ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 298, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.867Z", "updated_at": "2025-06-19T11:17:56.764Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 302, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.892Z", "updated_at": "2025-06-19T11:17:56.770Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 308, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.913Z", "updated_at": "2025-06-19T11:17:56.778Z", "bonus_score": false, "clear_score": false, "option_text": "Dismissive ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 322, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.047Z", "updated_at": "2025-06-19T11:17:56.791Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/disrespectful ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did the staff treat you respectfully during the return?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.836Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.836Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14547", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 41}, {"id": 136, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 721, "files": [], "score": 4, "answer": "[\\"Mostly \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.361Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.361Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 136}, "options": [{"id": 328, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.099Z", "updated_at": "2025-06-19T11:17:56.820Z", "bonus_score": false, "clear_score": false, "option_text": "Fully followed ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 330, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.238Z", "updated_at": "2025-06-19T11:17:56.831Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 335, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.255Z", "updated_at": "2025-06-19T11:17:56.846Z", "bonus_score": false, "clear_score": false, "option_text": "Minor issues ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 340, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.270Z", "updated_at": "2025-06-19T11:17:56.861Z", "bonus_score": false, "clear_score": false, "option_text": "Procedural violation ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 344, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.285Z", "updated_at": "2025-06-19T11:17:56.874Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.080Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.080Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14548", "multiple_choice": false, "allow_only_words": false, 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"https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.311Z", "updated_at": "2025-06-19T11:17:56.893Z", "bonus_score": false, "clear_score": false, "option_text": "Very clearly ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 357, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.326Z", "updated_at": "2025-06-19T11:17:56.896Z", "bonus_score": false, "clear_score": false, "option_text": "Briefly ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 360, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.336Z", "updated_at": "2025-06-19T11:17:56.899Z", "bonus_score": false, "clear_score": false, "option_text": "Vaguely ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 361, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.344Z", "updated_at": "2025-06-19T11:17:56.902Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain explanation ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 363, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.354Z", "updated_at": "2025-06-19T11:17:56.905Z", "bonus_score": false, 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"questionnaire_section_id": 41}, {"id": 145, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 736, "files": [], "score": 0, "answer": "The return was processed without negativity, but without enthusiasm.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.444Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.444Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 145}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.367Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.367Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14550", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 41}], "total_score": 20}, {"id": 42, "name": " Appearance and Behavior", "score": 8, "questions": [{"id": 119, "file": null, "sort": 0, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 708, "files": [], "score": 4, "answer": "[\\"Minor flaws \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.137Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.137Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 119}, "options": [{"id": 253, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.610Z", "updated_at": "2025-06-19T11:17:56.717Z", "bonus_score": false, "clear_score": false, "option_text": "Fully neat and appropriate ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 259, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.665Z", "updated_at": "2025-06-19T11:17:56.728Z", "bonus_score": false, "clear_score": false, "option_text": "Minor flaws ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 265, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.708Z", "updated_at": "2025-06-19T11:17:56.742Z", "bonus_score": false, "clear_score": false, "option_text": "Messy outfit ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 271, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.745Z", "updated_at": "2025-06-19T11:17:56.757Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 277, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.793Z", "updated_at": "2025-06-19T11:17:56.772Z", "bonus_score": false, "clear_score": false, "option_text": "Untidy appearance ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Was the employee neat and well-groomed?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.550Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.550Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14551", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 42}, {"id": 126, "file": null, "sort": 1, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 719, "files": [], "score": 4, "answer": "[\\"Mostly professional \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.348Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.348Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 126}, "options": [{"id": 288, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": 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"clear_score": false, "option_text": "Neutral ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 307, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.912Z", "updated_at": "2025-06-19T11:17:56.846Z", "bonus_score": false, "clear_score": false, "option_text": "Irritated/unskilled ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 315, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.985Z", "updated_at": "2025-06-19T11:17:56.855Z", "bonus_score": false, "clear_score": false, "option_text": "Rude or sarcastic ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Was the communication style professional?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.823Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.823Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14552", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 42}, {"id": 131, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 728, "files": [], "score": 0, "answer": "Tidy appearance, but lacked initiative.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.399Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.399Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 131}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.054Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.054Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14553", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 42}], "total_score": 10}, {"id": 39, "name": " Overall Impression", "score": 8, "questions": [{"id": 115, "file": null, "sort": 0, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 707, "files": [], "score": 4, "answer": "[\\"Personalized \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.129Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.129Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 115}, "options": [{"id": 240, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.548Z", "updated_at": "2025-06-19T11:17:56.690Z", "bonus_score": false, "clear_score": false, "option_text": "Very personalized ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 251, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.596Z", "updated_at": "2025-06-19T11:17:56.700Z", "bonus_score": false, "clear_score": false, "option_text": "Personalized ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 262, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.668Z", "updated_at": "2025-06-19T11:17:56.715Z", "bonus_score": false, "clear_score": false, "option_text": "Not really ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 269, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.722Z", "updated_at": "2025-06-19T11:17:56.724Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 274, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.764Z", "updated_at": "2025-06-19T11:17:56.732Z", "bonus_score": false, "clear_score": false, "option_text": "Completely indifferent ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Did the service feel personalized?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.519Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.519Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14554", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 39}, {"id": 125, "file": null, "sort": 1, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 718, "files": ["https://proxy.happeas.space/file/read/local/1/20adb69131901f225f658a7c9c60a289.jpg"], "score": 4, "answer": "[\\"Satisfied \\"]", "status": 0, "comment": "", "uploads": ["https://proxy.happeas.space/file/read/local/1/20adb69131901f225f658a7c9c60a289.jpg"], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.339Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.339Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 125}, "options": [{"id": 285, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.833Z", "updated_at": "2025-06-19T11:17:56.748Z", "bonus_score": false, "clear_score": false, "option_text": "Very satisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 292, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.856Z", "updated_at": "2025-06-19T11:17:56.756Z", "bonus_score": false, "clear_score": false, "option_text": "Satisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 301, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.878Z", "updated_at": "2025-06-19T11:17:56.763Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 309, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 1, "created_at": "2025-05-20T14:51:39.916Z", "updated_at": "2025-06-19T11:17:56.770Z", "bonus_score": false, "clear_score": false, "option_text": "Dissatisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 320, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.046Z", "updated_at": "2025-06-19T11:17:56.778Z", "bonus_score": false, "clear_score": false, "option_text": "Very dissatisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Overall satisfaction with the visit:\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.801Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.801Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14555", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 39}, {"id": 154, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 10, 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"https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-19T11:17:56.883Z", "updated_at": "2025-06-19T11:17:56.883Z", "bonus_score": false, "clear_score": false, "option_text": "3", "question_id": 154, "finish_survey": false, "hide_statistics": true, "questionnaire_id": 23, "is_comment_required": false}, {"id": 382, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-19T11:17:56.895Z", "updated_at": "2025-06-19T11:17:56.895Z", "bonus_score": false, "clear_score": false, "option_text": "4", "question_id": 154, "finish_survey": false, "hide_statistics": true, "questionnaire_id": 23, "is_comment_required": false}, {"id": 383, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-19T11:17:56.900Z", "updated_at": "2025-06-19T11:17:56.900Z", "bonus_score": false, "clear_score": false, "option_text": "5", "question_id": 154, "finish_survey": false, "hide_statistics": true, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.TEST MULTCHOOSE", "deletedAt": null, "created_at": "2025-06-19T11:17:56.790Z", "scale_type": null, "updated_at": "2025-06-19T11:17:56.790Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "16895", "multiple_choice": true, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 39}, {"id": 135, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 727, "files": [], "score": 0, "answer": "Not the best, but not the worst experience either.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.395Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.395Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 135}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.080Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.080Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14556", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 39}], "total_score": 20}, {"id": 40, "name": " NPS", "score": 0, "questions": [{"id": 117, "file": null, "sort": 0, "type": "nps", "image": "", "score": 0, "amount": 0, "answers": {"id": 712, "files": [], "score": 0, "answer": "9", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.271Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.271Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 117}, "options": [], "question": "1.On a scale from 0 to 10, how likely are you to recommend our company based on your first interaction (greeting) today?", "deletedAt": null, "created_at": "2025-05-20T14:51:39.529Z", "scale_type": "star-num", "updated_at": "2025-05-20T14:51:39.529Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": "", "total_score": 0, "heatmap_time": 0, "scale_amount": 11, "question_type": "nps", "attachment_max": 0, "attachment_min": 0, "identification": "14587", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": "nps", "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 40}], "total_score": 0}], "answer_id": 375, "ces_index": 0, "client_id": 6, "csi_index": 0, "deletedAt": null, "nps_index": 0, "created_at": "2025-05-20T08:43:21.189Z", "updated_at": "2025-05-20T08:43:21.189Z", "hide_client": false, "hide_report": false, "hide_company": false, "customization": {}, "identification": "968", "completion_text": null, "feedback_question": "", "validator_comment": null, "add_files_to_survey": false, "allow_same_ip_retake": false, "enable_survey_payment": false, "system_attachment_max": null, "system_attachment_min": null, "forced_completion_text": null, "save_unfinished_survey": false, "add_website_link_at_end": false, "enable_question_numbering": false, "use_standard_contact_form": false, "enable_hidden_answer_display": false, "enable_random_question_order": false}	2025-06-25 12:33:28.338126	2025-06-25 12:33:28.338126
149	2	375	{"id": 23, "code": "w4cAdt", "name": "Consultation with purchase_new", "task": false, "type": "qr", "status": 10, "options": [], "shop_id": 103, "user_id": 4, "feedback": false, "hide_all": false, "mistakes": [], "sections": [{"id": 34, "name": " Entrance and Greeting", "score": 16, "questions": [{"id": 111, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 706, "files": [], "score": 4, "answer": "[\\"Within 15 seconds\\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.124Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.124Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 111}, "options": [{"id": 235, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.493Z", "updated_at": "2025-06-19T11:17:56.676Z", "bonus_score": false, "clear_score": false, "option_text": "Instantly", "question_id": 111, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 236, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.529Z", "updated_at": "2025-06-19T11:17:56.687Z", "bonus_score": false, "clear_score": false, "option_text": "Within 15 seconds", "question_id": 111, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 242, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.558Z", "updated_at": "2025-06-19T11:17:56.697Z", "bonus_score": false, "clear_score": false, "option_text": "Within 30 seconds", "question_id": 111, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 247, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.590Z", "updated_at": "2025-06-19T11:17:56.712Z", "bonus_score": false, "clear_score": false, "option_text": "After more than 30 seconds", "question_id": 111, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 255, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.655Z", "updated_at": "2025-06-19T11:17:56.722Z", "bonus_score": false, "clear_score": false, "option_text": "Did not notice me", "question_id": 111, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.How quickly did the staff notice you after entering the location?", "deletedAt": null, "created_at": "2025-05-20T14:51:39.453Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.453Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14522", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 34}, {"id": 120, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 713, "files": [], "score": 4, "answer": "[\\"Polite but not enthusiastic \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.287Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.287Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 120}, "options": [{"id": 268, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.721Z", "updated_at": "2025-06-19T11:17:56.738Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open ", "question_id": 120, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 273, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.762Z", "updated_at": "2025-06-19T11:17:56.746Z", "bonus_score": false, "clear_score": false, "option_text": "Polite but not enthusiastic ", "question_id": 120, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 279, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.800Z", "updated_at": "2025-06-19T11:17:56.754Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 120, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 284, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.832Z", "updated_at": "2025-06-19T11:17:56.761Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 120, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 293, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.856Z", "updated_at": "2025-06-19T11:17:56.768Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 120, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", 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"deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.389Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.389Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 128}, "options": [{"id": 306, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.910Z", "updated_at": "2025-06-19T11:17:56.784Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 313, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.926Z", "updated_at": "2025-06-19T11:17:56.801Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 321, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.046Z", "updated_at": "2025-06-19T11:17:56.810Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 327, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.090Z", "updated_at": "2025-06-19T11:17:56.817Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 331, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.238Z", "updated_at": "2025-06-19T11:17:56.828Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.878Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.878Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14524", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 34}, {"id": 137, "file": null, "sort": 3, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 731, "files": [], "score": 4, "answer": "[\\"Yes, but too pushy \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.416Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.416Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 137}, "options": [{"id": 338, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.267Z", "updated_at": "2025-06-19T11:17:56.843Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 345, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.285Z", "updated_at": "2025-06-19T11:17:56.850Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 349, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.303Z", "updated_at": "2025-06-19T11:17:56.858Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 354, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.316Z", "updated_at": "2025-06-19T11:17:56.866Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 358, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.332Z", "updated_at": "2025-06-19T11:17:56.872Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.253Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.253Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14525", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 34}, {"id": 143, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 737, "files": [], "score": 0, "answer": "The seller seemed distracted but eventually noticed me.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.452Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.452Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 143}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.345Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.345Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14526", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 34}], "total_score": 20}, {"id": 35, "name": "Contact and Needs Identification", "score": 16, "questions": [{"id": 112, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 704, "files": [], "score": 4, "answer": "[\\"Partially clarified \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.110Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.110Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 112}, "options": [{"id": 237, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.529Z", "updated_at": "2025-06-19T11:17:56.688Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 243, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.558Z", "updated_at": "2025-06-19T11:17:56.698Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 248, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.590Z", "updated_at": "2025-06-19T11:17:56.713Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 257, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.656Z", "updated_at": "2025-06-19T11:17:56.722Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 264, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.715Z", "updated_at": "2025-06-19T11:17:56.731Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.494Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.494Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14527", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 35}, {"id": 122, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 715, "files": [], "score": 4, "answer": "[\\"Attentive \\"]", "status": 0, "comment": "", "uploads": ["https://proxy.happeas.space/file/read/local/1/20adb69131901f225f658a7c9c60a289.jpg"], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.307Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.307Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 122}, "options": [{"id": 276, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.778Z", "updated_at": "2025-06-19T11:17:56.747Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 281, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.812Z", "updated_at": "2025-06-19T11:17:56.755Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 287, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.839Z", "updated_at": "2025-06-19T11:17:56.762Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 291, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.854Z", "updated_at": "2025-06-19T11:17:56.769Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 299, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.870Z", "updated_at": "2025-06-19T11:17:56.776Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.737Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.737Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14531", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 35}, {"id": 130, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 725, "files": [], "score": 4, "answer": "[\\"Somewhat interactive \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.385Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.385Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 130}, "options": [{"id": 311, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.924Z", "updated_at": "2025-06-19T11:17:56.802Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 318, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.038Z", "updated_at": "2025-06-19T11:17:56.810Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 323, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.064Z", "updated_at": "2025-06-19T11:17:56.818Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 325, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.091Z", "updated_at": "2025-06-19T11:17:56.828Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 333, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.241Z", "updated_at": "2025-06-19T11:17:56.836Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.896Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.896Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14528", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 35}, {"id": 138, "file": null, "sort": 3, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 730, "files": [], "score": 4, "answer": "[\\"Mostly confident \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.412Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.412Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 138}, "options": [{"id": 342, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.277Z", "updated_at": "2025-06-19T11:17:56.851Z", "bonus_score": false, "clear_score": false, "option_text": "Very confident ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 348, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.299Z", "updated_at": "2025-06-19T11:17:56.858Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 351, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.311Z", "updated_at": "2025-06-19T11:17:56.867Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 355, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.320Z", "updated_at": "2025-06-19T11:17:56.873Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 359, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.333Z", "updated_at": "2025-06-19T11:17:56.880Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.258Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.258Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14529", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 35}, {"id": 144, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 738, "files": [], "score": 0, "answer": "Could have listened better, but had good product knowledge.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.458Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.458Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 144}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.346Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.346Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14530", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 35}], "total_score": 20}, {"id": 36, "name": " Product/Service Presentation", "score": 20, "questions": [{"id": 113, "file": null, "sort": 0, "type": "single", "image": "", "score": 24, "amount": 5, "answers": {"id": 711, "files": [], "score": 4, "answer": "[\\"Mostly aligned \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.257Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.257Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 113}, "options": [{"id": 238, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.530Z", "updated_at": "2025-06-19T11:17:56.689Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 244, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.559Z", "updated_at": "2025-06-19T11:17:56.699Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 249, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.591Z", "updated_at": "2025-06-19T11:17:56.714Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 256, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.656Z", "updated_at": "2025-06-19T11:17:56.723Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 267, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.709Z", "updated_at": "2025-06-19T11:17:56.731Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.494Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.494Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14532", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 36}, {"id": 123, "file": null, "sort": 1, "type": "single", "image": "", "score": 24, "amount": 5, "answers": {"id": 717, "files": ["https://proxy.happeas.space/file/read/local/1/20adb69131901f225f658a7c9c60a289.jpg"], "score": 4, "answer": "[\\"Surface-level explanation \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.331Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.331Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 123}, "options": [{"id": 286, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.828Z", "updated_at": "2025-06-19T11:17:56.748Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 297, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.861Z", "updated_at": "2025-06-19T11:17:56.755Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 303, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.894Z", "updated_at": "2025-06-19T11:17:56.762Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 314, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.927Z", "updated_at": "2025-06-19T11:17:56.769Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 319, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.039Z", "updated_at": "2025-06-19T11:17:56.777Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.775Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.775Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14533", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 36}, {"id": 134, "file": null, "sort": 2, "type": "single", "image": "", "score": 24, "amount": 5, "answers": {"id": 723, "files": [], "score": 4, "answer": "[\\"One example \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.373Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.373Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 134}, "options": [{"id": 326, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.092Z", "updated_at": "2025-06-19T11:17:56.802Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 329, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.237Z", "updated_at": "2025-06-19T11:17:56.811Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 334, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.247Z", "updated_at": "2025-06-19T11:17:56.819Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 336, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.259Z", "updated_at": "2025-06-19T11:17:56.829Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 339, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.268Z", "updated_at": "2025-06-19T11:17:56.836Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.064Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.064Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14534", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 36}, {"id": 139, "file": null, "sort": 3, "type": "single", "image": "", "score": 24, "amount": 5, "answers": {"id": 732, "files": [], "score": 4, "answer": "[\\"Yes, but too persistent \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.423Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.423Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 139}, "options": [{"id": 346, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.289Z", "updated_at": "2025-06-19T11:17:56.851Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 347, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.299Z", "updated_at": "2025-06-19T11:17:56.859Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 350, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.308Z", "updated_at": "2025-06-19T11:17:56.868Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 353, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.316Z", "updated_at": "2025-06-19T11:17:56.873Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 356, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.324Z", "updated_at": "2025-06-19T11:17:56.879Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.278Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.278Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14535", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 36}, {"id": 142, "file": null, "sort": 4, "type": "single", "image": "", "score": 24, "amount": 5, "answers": {"id": 735, "files": [], "score": 4, "answer": "[\\"Confident \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.438Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.438Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 142}, "options": [{"id": 362, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.344Z", "updated_at": "2025-06-19T11:17:56.890Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 364, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.354Z", "updated_at": "2025-06-19T11:17:56.893Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 365, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.367Z", "updated_at": "2025-06-19T11:17:56.897Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 366, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.376Z", "updated_at": "2025-06-19T11:17:56.900Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 367, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.383Z", "updated_at": "2025-06-19T11:17:56.903Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.333Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.333Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14536", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 36}, {"id": 146, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 739, "files": [], "score": 0, "answer": "Slightly uncertain, but overall helped me decide.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.466Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.466Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 146}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.390Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.390Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14537", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 36}], "total_score": 25}, {"id": 37, "name": " Handling Objections", "score": 12, "questions": [{"id": 114, "file": null, "sort": 0, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 709, "files": [], "score": 4, "answer": "[\\"Mostly convincing \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.150Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.150Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 114}, "options": [{"id": 239, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.540Z", "updated_at": "2025-06-19T11:17:56.706Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 245, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.565Z", "updated_at": "2025-06-19T11:17:56.721Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 254, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.612Z", "updated_at": "2025-06-19T11:17:56.737Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 260, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.667Z", "updated_at": "2025-06-19T11:17:56.753Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 266, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.709Z", "updated_at": "2025-06-19T11:17:56.767Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.512Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.512Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14538", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 37}, {"id": 124, "file": null, "sort": 1, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 716, "files": [], "score": 4, "answer": "[\\"Yes, but not very suitable \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.323Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.323Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 124}, "options": [{"id": 282, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.827Z", "updated_at": "2025-06-19T11:17:56.806Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 295, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.857Z", "updated_at": "2025-06-19T11:17:56.816Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 304, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.901Z", "updated_at": "2025-06-19T11:17:56.825Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 310, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.923Z", "updated_at": "2025-06-19T11:17:56.833Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 316, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.037Z", "updated_at": "2025-06-19T11:17:56.840Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.765Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.765Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14539", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 37}, {"id": 132, "file": null, "sort": 2, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 722, "files": [], "score": 4, "answer": "[\\"Engaged \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.366Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.366Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 132}, "options": [{"id": 324, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.091Z", "updated_at": "2025-06-19T11:17:56.855Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 332, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.238Z", "updated_at": "2025-06-19T11:17:56.863Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 337, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.260Z", "updated_at": "2025-06-19T11:17:56.871Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 341, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.273Z", "updated_at": "2025-06-19T11:17:56.876Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 343, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.284Z", "updated_at": "2025-06-19T11:17:56.882Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.063Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.063Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14540", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 37}, {"id": 140, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 733, "files": [], "score": 0, "answer": "Seemed unsure in addressing objections but made an effort.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.428Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.428Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 140}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.295Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.295Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14541", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 37}], "total_score": 15}, {"id": 38, "name": " Purchase Process", "score": 11, "questions": [{"id": 116, "file": null, "sort": 0, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 705, "files": [], "score": 4, "answer": "[\\"Minor delay \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.119Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.119Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 116}, "options": [{"id": 241, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.549Z", "updated_at": "2025-06-19T11:17:56.718Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 246, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.588Z", "updated_at": "2025-06-19T11:17:56.733Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 252, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.611Z", "updated_at": "2025-06-19T11:17:56.750Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 258, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.658Z", "updated_at": "2025-06-19T11:17:56.764Z", "bonus_score": false, "clear_score": false, "option_text": "Slow ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 263, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.700Z", "updated_at": "2025-06-19T11:17:56.774Z", "bonus_score": false, "clear_score": false, "option_text": "Long wait or issues ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.520Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.520Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14542", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 38}, {"id": 121, "file": null, "sort": 1, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 720, "files": [], "score": 4, "answer": "[\\"Polite \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.355Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.355Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 121}, "options": [{"id": 272, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.756Z", "updated_at": "2025-06-19T11:17:56.800Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 278, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.797Z", "updated_at": "2025-06-19T11:17:56.813Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 283, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.828Z", "updated_at": "2025-06-19T11:17:56.820Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 289, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.845Z", "updated_at": "2025-06-19T11:17:56.830Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 296, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.861Z", "updated_at": "2025-06-19T11:17:56.841Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.726Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.726Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14543", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 38}, {"id": 129, "file": null, "sort": 2, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 724, "files": [], "score": 3, "answer": "[\\"Partially \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.380Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.380Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 129}, "options": [{"id": 305, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.908Z", "updated_at": "2025-06-19T11:17:56.865Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 129, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 312, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.925Z", "updated_at": "2025-06-19T11:17:56.871Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 129, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 317, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.038Z", "updated_at": "2025-06-19T11:17:56.880Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", "question_id": 129, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did the staff ask if everything was okay with the purchase?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.881Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.881Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14544", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 38}, {"id": 133, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 734, "files": [], "score": 0, "answer": "Everything was correct, but the interaction felt mechanical.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.434Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.434Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 133}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.063Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.063Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14545", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 38}], "total_score": 15}, {"id": 41, "name": " Product Return", "score": 16, "questions": [{"id": 118, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 710, "files": [], "score": 4, "answer": "[\\"Within 5 minutes \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.203Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.203Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 118}, "options": [{"id": 250, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.589Z", "updated_at": "2025-06-19T11:17:56.701Z", "bonus_score": false, "clear_score": false, "option_text": "Immediate ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 261, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.664Z", "updated_at": "2025-06-19T11:17:56.715Z", "bonus_score": false, "clear_score": false, "option_text": "Within 5 minutes ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 270, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.731Z", "updated_at": "2025-06-19T11:17:56.724Z", "bonus_score": false, "clear_score": false, "option_text": "Longer than 5 minutes ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 275, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.768Z", "updated_at": "2025-06-19T11:17:56.733Z", "bonus_score": false, "clear_score": false, "option_text": "Delayed ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 280, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.807Z", "updated_at": "2025-06-19T11:17:56.742Z", "bonus_score": false, "clear_score": false, "option_text": "Significantly delayed ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Was the return process prompt?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.544Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.544Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14546", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 41}, {"id": 127, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 714, "files": [], "score": 4, "answer": "[\\"Polite \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.301Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.301Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 127}, "options": [{"id": 290, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.851Z", "updated_at": "2025-06-19T11:17:56.757Z", "bonus_score": false, "clear_score": false, "option_text": "Very respectful ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 298, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.867Z", "updated_at": "2025-06-19T11:17:56.764Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 302, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.892Z", "updated_at": "2025-06-19T11:17:56.770Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 308, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.913Z", "updated_at": "2025-06-19T11:17:56.778Z", "bonus_score": false, "clear_score": false, "option_text": "Dismissive ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 322, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.047Z", "updated_at": "2025-06-19T11:17:56.791Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/disrespectful ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did the staff treat you respectfully during the return?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.836Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.836Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14547", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 41}, {"id": 136, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 721, "files": [], "score": 4, "answer": "[\\"Mostly \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.361Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.361Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 136}, "options": [{"id": 328, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.099Z", "updated_at": "2025-06-19T11:17:56.820Z", "bonus_score": false, "clear_score": false, "option_text": "Fully followed ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 330, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.238Z", "updated_at": "2025-06-19T11:17:56.831Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 335, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.255Z", "updated_at": "2025-06-19T11:17:56.846Z", "bonus_score": false, "clear_score": false, "option_text": "Minor issues ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 340, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.270Z", "updated_at": "2025-06-19T11:17:56.861Z", "bonus_score": false, "clear_score": false, "option_text": "Procedural violation ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 344, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.285Z", "updated_at": "2025-06-19T11:17:56.874Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.080Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.080Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14548", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 41}, {"id": 141, "file": null, "sort": 3, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 729, "files": [], "score": 4, "answer": "[\\"Briefly \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.406Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.406Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 141}, "options": [{"id": 352, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.311Z", "updated_at": "2025-06-19T11:17:56.893Z", "bonus_score": false, "clear_score": false, "option_text": "Very clearly ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 357, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.326Z", "updated_at": "2025-06-19T11:17:56.896Z", "bonus_score": false, "clear_score": false, "option_text": "Briefly ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 360, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.336Z", "updated_at": "2025-06-19T11:17:56.899Z", "bonus_score": false, "clear_score": false, "option_text": "Vaguely ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 361, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.344Z", "updated_at": "2025-06-19T11:17:56.902Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain explanation ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 363, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.354Z", "updated_at": "2025-06-19T11:17:56.905Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "4.Did they clearly explain the return policy?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.295Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.295Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14549", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 41}, {"id": 145, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 736, "files": [], "score": 0, "answer": "The return was processed without negativity, but without enthusiasm.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.444Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.444Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 145}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.367Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.367Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14550", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 41}], "total_score": 20}, {"id": 42, "name": " Appearance and Behavior", "score": 8, "questions": [{"id": 119, "file": null, "sort": 0, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 708, "files": [], "score": 4, "answer": "[\\"Minor flaws \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.137Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.137Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 119}, "options": [{"id": 253, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.610Z", "updated_at": "2025-06-19T11:17:56.717Z", "bonus_score": false, "clear_score": false, "option_text": "Fully neat and appropriate ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 259, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.665Z", "updated_at": "2025-06-19T11:17:56.728Z", "bonus_score": false, "clear_score": false, "option_text": "Minor flaws ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 265, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.708Z", "updated_at": "2025-06-19T11:17:56.742Z", "bonus_score": false, "clear_score": false, "option_text": "Messy outfit ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 271, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.745Z", "updated_at": "2025-06-19T11:17:56.757Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 277, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.793Z", "updated_at": "2025-06-19T11:17:56.772Z", "bonus_score": false, "clear_score": false, "option_text": "Untidy appearance ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Was the employee neat and well-groomed?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.550Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.550Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14551", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 42}, {"id": 126, "file": null, "sort": 1, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 719, "files": [], "score": 4, "answer": "[\\"Mostly professional \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.348Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.348Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 126}, "options": [{"id": 288, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.844Z", "updated_at": "2025-06-19T11:17:56.814Z", "bonus_score": false, "clear_score": false, "option_text": "Fully professional ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 294, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.859Z", "updated_at": "2025-06-19T11:17:56.827Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly professional ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 300, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.877Z", "updated_at": "2025-06-19T11:17:56.837Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 307, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.912Z", "updated_at": "2025-06-19T11:17:56.846Z", "bonus_score": false, "clear_score": false, "option_text": "Irritated/unskilled ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 315, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.985Z", "updated_at": "2025-06-19T11:17:56.855Z", "bonus_score": false, "clear_score": false, "option_text": "Rude or sarcastic ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Was the communication style professional?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.823Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.823Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14552", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 42}, {"id": 131, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 728, "files": [], "score": 0, "answer": "Tidy appearance, but lacked initiative.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.399Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.399Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 131}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.054Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.054Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14553", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 42}], "total_score": 10}, {"id": 39, "name": " Overall Impression", "score": 8, "questions": [{"id": 115, "file": null, "sort": 0, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 707, "files": [], "score": 4, "answer": "[\\"Personalized \\"]", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.129Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.129Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 115}, "options": [{"id": 240, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.548Z", "updated_at": "2025-06-19T11:17:56.690Z", "bonus_score": false, "clear_score": false, "option_text": "Very personalized ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 251, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.596Z", "updated_at": "2025-06-19T11:17:56.700Z", "bonus_score": false, "clear_score": false, "option_text": "Personalized ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 262, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.668Z", "updated_at": "2025-06-19T11:17:56.715Z", "bonus_score": false, "clear_score": false, "option_text": "Not really ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 269, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.722Z", "updated_at": "2025-06-19T11:17:56.724Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 274, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.764Z", "updated_at": "2025-06-19T11:17:56.732Z", "bonus_score": false, "clear_score": false, "option_text": "Completely indifferent ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Did the service feel personalized?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.519Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.519Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14554", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 39}, {"id": 125, "file": null, "sort": 1, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 718, "files": ["https://proxy.happeas.space/file/read/local/1/20adb69131901f225f658a7c9c60a289.jpg"], "score": 4, "answer": "[\\"Satisfied \\"]", "status": 0, "comment": "", "uploads": ["https://proxy.happeas.space/file/read/local/1/20adb69131901f225f658a7c9c60a289.jpg"], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T17:02:24.339Z", "param_json": {}, "updated_at": "2025-05-20T17:02:24.339Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 375, "questionnaire_question_id": 125}, "options": [{"id": 285, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.833Z", "updated_at": "2025-06-19T11:17:56.748Z", "bonus_score": false, "clear_score": false, "option_text": "Very satisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 292, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.856Z", "updated_at": "2025-06-19T11:17:56.756Z", "bonus_score": false, "clear_score": false, "option_text": "Satisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 301, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.878Z", "updated_at": "2025-06-19T11:17:56.763Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 309, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 1, "created_at": "2025-05-20T14:51:39.916Z", "updated_at": "2025-06-19T11:17:56.770Z", "bonus_score": false, "clear_score": false, "option_text": "Dissatisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 320, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.046Z", "updated_at": "2025-06-19T11:17:56.778Z", "bonus_score": false, "clear_score": false, "option_text": "Very dissatisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Overall satisfaction with the visit:\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.801Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.801Z", "add_comment": false, "hidden_from": null, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14555", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "single_multi_select_max": null, "questionnaire_section_id": 39}, {"id": 154, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 10, "answers": {"uploads": [], "total_score": 10}, "options": [{"id": 379, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-19T11:17:56.827Z", "updated_at": "2025-06-19T11:17:56.827Z", "bonus_score": false, "clear_score": false, "option_text": "1", "question_id": 154, "finish_survey": false, "hide_statistics": true, "questionnaire_id": 23, "is_comment_required": false}, {"id": 380, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-06-19T11:17:56.857Z", "updated_at": "2025-06-19T11:17:56.857Z", "bonus_score": false, "clear_score": false, "option_text": "2", "question_id": 154, "finish_survey": false, "hide_statistics": true, "questionnaire_id": 23, "is_comment_required": false}, {"id": 381, "col": 0, "row": 0, "sort": 2, "group": 0, "image": 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