117	4	374	{"id": 23, "code": "w4cAdt", "name": "Consultation with purchase_new", "task": false, "type": "qr", "status": 11, "options": [], "shop_id": 98, "user_id": 4, "feedback": false, "hide_all": false, "mistakes": [], "sections": [{"id": 34, "name": " Entrance and Greeting", "score": 18, "questions": [{"id": 111, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 670, "files": [], "score": 4, "answer": "Within 15 seconds", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.758Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.758Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 111}, "options": [{"id": 235, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.493Z", "updated_at": "2025-05-20T15:59:18.785Z", "bonus_score": false, "clear_score": false, "option_text": "Instantly", "question_id": 111, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 236, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.529Z", "updated_at": "2025-05-20T15:59:18.817Z", "bonus_score": false, "clear_score": false, "option_text": "Within 15 seconds", "question_id": 111, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 242, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.558Z", "updated_at": "2025-05-20T15:59:18.852Z", "bonus_score": false, "clear_score": false, "option_text": "Within 30 seconds", "question_id": 111, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 247, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.590Z", "updated_at": "2025-05-20T15:59:18.889Z", "bonus_score": false, "clear_score": false, "option_text": "After more than 30 seconds", "question_id": 111, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 255, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.655Z", "updated_at": "2025-05-20T15:59:18.914Z", "bonus_score": false, "clear_score": false, "option_text": "Did not notice me", "question_id": 111, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.How quickly did the staff notice you after entering the location?", "deletedAt": null, "created_at": "2025-05-20T14:51:39.453Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.453Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14522", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 34}, {"id": 120, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 677, "files": [], "score": 4, "answer": "Polite but not enthusiastic ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.801Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.801Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 120}, "options": [{"id": 268, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.721Z", "updated_at": "2025-05-20T15:59:18.945Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open ", "question_id": 120, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 273, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.762Z", "updated_at": "2025-05-20T15:59:18.973Z", "bonus_score": false, "clear_score": false, "option_text": "Polite but not enthusiastic ", "question_id": 120, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 279, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.800Z", "updated_at": "2025-05-20T15:59:18.989Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 120, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 284, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.832Z", "updated_at": "2025-05-20T15:59:19.007Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 120, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 293, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.856Z", "updated_at": "2025-05-20T15:59:19.018Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 120, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.690Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.690Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14523", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 34}, {"id": 128, "file": null, "sort": 2, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 690, "files": [], "score": 5, "answer": "Yes, immediately and confidently ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.870Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.870Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 128}, "options": [{"id": 306, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.910Z", "updated_at": "2025-05-20T15:59:19.052Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 313, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.926Z", "updated_at": "2025-05-20T15:59:19.063Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 321, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.046Z", "updated_at": "2025-05-20T15:59:19.075Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 327, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.090Z", "updated_at": "2025-05-20T15:59:19.086Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 331, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.238Z", "updated_at": "2025-05-20T15:59:19.106Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.878Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.878Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14524", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 34}, {"id": 137, "file": null, "sort": 3, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 695, "files": [], "score": 5, "answer": "Yes, timely and unobtrusive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.893Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.893Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 137}, "options": [{"id": 338, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.267Z", "updated_at": "2025-05-20T15:59:19.127Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 345, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.285Z", "updated_at": "2025-05-20T15:59:19.134Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 349, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.303Z", "updated_at": "2025-05-20T15:59:19.140Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 354, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.316Z", "updated_at": "2025-05-20T15:59:19.145Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 358, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.332Z", "updated_at": "2025-05-20T15:59:19.153Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.253Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.253Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14525", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 34}, {"id": 143, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 701, "files": [], "score": 0, "answer": "Noticed me, but didn’t start interaction immediately.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.931Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.931Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 143}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.345Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.345Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14526", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 34}], "total_score": 20}, {"id": 35, "name": "Contact and Needs Identification", "score": 16, "questions": [{"id": 112, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 668, "files": [], "score": 4, "answer": "Partially clarified ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.726Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.726Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 112}, "options": [{"id": 237, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.529Z", "updated_at": "2025-05-20T15:59:18.778Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 243, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.558Z", "updated_at": "2025-05-20T15:59:18.793Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 248, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.590Z", "updated_at": "2025-05-20T15:59:18.807Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 257, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.656Z", "updated_at": "2025-05-20T15:59:18.830Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 264, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.715Z", "updated_at": "2025-05-20T15:59:18.845Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.494Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.494Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14527", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 35}, {"id": 122, "file": null, "sort": 1, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 679, "files": [], "score": 3, "answer": "Neutral ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.813Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.813Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 122}, "options": [{"id": 276, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.778Z", "updated_at": "2025-05-20T15:59:18.883Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 281, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.812Z", "updated_at": "2025-05-20T15:59:18.898Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 287, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.839Z", "updated_at": "2025-05-20T15:59:18.917Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 291, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.854Z", "updated_at": "2025-05-20T15:59:18.929Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 299, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.870Z", "updated_at": "2025-05-20T15:59:18.940Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.737Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.737Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14531", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 35}, {"id": 130, "file": null, "sort": 2, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 689, "files": [], "score": 5, "answer": "Yes, very interactive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.865Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.865Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 130}, "options": [{"id": 311, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.924Z", "updated_at": "2025-05-20T15:59:18.977Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 318, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.038Z", "updated_at": "2025-05-20T15:59:18.991Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 323, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.064Z", "updated_at": "2025-05-20T15:59:19.004Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 325, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.091Z", "updated_at": "2025-05-20T15:59:19.016Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 333, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.241Z", "updated_at": "2025-05-20T15:59:19.029Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.896Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.896Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14528", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 35}, {"id": 138, "file": null, "sort": 3, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 694, "files": [], "score": 4, "answer": "Mostly confident ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.887Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.887Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 138}, "options": [{"id": 342, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.277Z", "updated_at": "2025-05-20T15:59:19.061Z", "bonus_score": false, "clear_score": false, "option_text": "Very confident ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 348, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.299Z", "updated_at": "2025-05-20T15:59:19.074Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 351, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.311Z", "updated_at": "2025-05-20T15:59:19.084Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 355, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.320Z", "updated_at": "2025-05-20T15:59:19.098Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 359, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.333Z", "updated_at": "2025-05-20T15:59:19.110Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.258Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.258Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14529", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 35}, {"id": 144, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 702, "files": [], "score": 0, "answer": "There was interest, but the approach was somewhat routine.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.935Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.935Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 144}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.346Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.346Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14530", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 35}], "total_score": 20}, {"id": 36, "name": " Product/Service Presentation", "score": 18, "questions": [{"id": 113, "file": null, "sort": 0, "type": "single", "image": "", "score": 24, "amount": 5, "answers": {"id": 675, "files": [], "score": 4, "answer": "Mostly aligned ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.789Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.789Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 113}, "options": [{"id": 238, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.530Z", "updated_at": "2025-05-20T15:59:18.779Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 244, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.559Z", "updated_at": "2025-05-20T15:59:18.794Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 249, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.591Z", "updated_at": "2025-05-20T15:59:18.808Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 256, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.656Z", "updated_at": "2025-05-20T15:59:18.832Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 267, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.709Z", "updated_at": "2025-05-20T15:59:18.847Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.494Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.494Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14532", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 36}, {"id": 123, "file": null, "sort": 1, "type": "single", "image": "", "score": 18, "amount": 5, "answers": {"id": 681, "files": [], "score": 3, "answer": "General phrases ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.826Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.826Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 123}, "options": [{"id": 286, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.828Z", "updated_at": "2025-05-20T15:59:18.884Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 297, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.861Z", "updated_at": "2025-05-20T15:59:18.899Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 303, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.894Z", "updated_at": "2025-05-20T15:59:18.917Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 314, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.927Z", "updated_at": "2025-05-20T15:59:18.930Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 319, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.039Z", "updated_at": "2025-05-20T15:59:18.941Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.775Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.775Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14533", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 36}, {"id": 134, "file": null, "sort": 2, "type": "single", "image": "", "score": 24, "amount": 5, "answers": {"id": 687, "files": [], "score": 4, "answer": "One example ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.856Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.856Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 134}, "options": [{"id": 326, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.092Z", "updated_at": "2025-05-20T15:59:18.978Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 329, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.237Z", "updated_at": "2025-05-20T15:59:18.993Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 334, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.247Z", "updated_at": "2025-05-20T15:59:19.005Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 336, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.259Z", "updated_at": "2025-05-20T15:59:19.017Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 339, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.268Z", "updated_at": "2025-05-20T15:59:19.031Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.064Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.064Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14534", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 36}, {"id": 139, "file": null, "sort": 3, "type": "single", "image": "", "score": 24, "amount": 5, "answers": {"id": 696, "files": [], "score": 4, "answer": "Yes, but too persistent ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.897Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.897Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 139}, "options": [{"id": 346, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.289Z", "updated_at": "2025-05-20T15:59:19.062Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 347, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.299Z", "updated_at": "2025-05-20T15:59:19.075Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 350, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.308Z", "updated_at": "2025-05-20T15:59:19.085Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 353, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.316Z", "updated_at": "2025-05-20T15:59:19.099Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 356, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.324Z", "updated_at": "2025-05-20T15:59:19.109Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.278Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.278Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14535", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 36}, {"id": 142, "file": null, "sort": 4, "type": "single", "image": "", "score": 18, "amount": 5, "answers": {"id": 699, "files": [], "score": 3, "answer": "Moderate ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.920Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.920Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 142}, "options": [{"id": 362, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.344Z", "updated_at": "2025-05-20T15:59:19.123Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 364, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.354Z", "updated_at": "2025-05-20T15:59:19.129Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 365, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.367Z", "updated_at": "2025-05-20T15:59:19.135Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 366, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.376Z", "updated_at": "2025-05-20T15:59:19.142Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 367, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.383Z", "updated_at": "2025-05-20T15:59:19.147Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.333Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.333Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14536", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 36}, {"id": 146, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 703, "files": [], "score": 0, "answer": "Reliable, but not inspiring.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.941Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.941Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 146}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.390Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.390Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14537", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 36}], "total_score": 25}, {"id": 37, "name": " Handling Objections", "score": 10, "questions": [{"id": 114, "file": null, "sort": 0, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 673, "files": [], "score": 4, "answer": "Mostly convincing ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.777Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.777Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 114}, "options": [{"id": 239, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.540Z", "updated_at": "2025-05-20T15:59:18.781Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 245, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.565Z", "updated_at": "2025-05-20T15:59:18.795Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 254, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.612Z", "updated_at": "2025-05-20T15:59:18.812Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 260, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.667Z", "updated_at": "2025-05-20T15:59:18.833Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 266, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.709Z", "updated_at": "2025-05-20T15:59:18.848Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.512Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.512Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14538", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 37}, {"id": 124, "file": null, "sort": 1, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 680, "files": [], "score": 3, "answer": "Only one alternative ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.819Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.819Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 124}, "options": [{"id": 282, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.827Z", "updated_at": "2025-05-20T15:59:18.885Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 295, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.857Z", "updated_at": "2025-05-20T15:59:18.900Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 304, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.901Z", "updated_at": "2025-05-20T15:59:18.918Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 310, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.923Z", "updated_at": "2025-05-20T15:59:18.931Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 316, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.037Z", "updated_at": "2025-05-20T15:59:18.942Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.765Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.765Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14539", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 37}, {"id": 132, "file": null, "sort": 2, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 686, "files": [], "score": 3, "answer": "Neutral ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.851Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.851Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 132}, "options": [{"id": 324, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.091Z", "updated_at": "2025-05-20T15:59:18.979Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 332, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.238Z", "updated_at": "2025-05-20T15:59:18.994Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 337, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.260Z", "updated_at": "2025-05-20T15:59:19.006Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 341, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.273Z", "updated_at": "2025-05-20T15:59:19.017Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 343, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.284Z", "updated_at": "2025-05-20T15:59:19.031Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.063Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.063Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14540", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 37}, {"id": 140, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 697, "files": [], "score": 0, "answer": "Answers were not personalized.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.910Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.910Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 140}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.295Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.295Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14541", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 37}], "total_score": 15}, {"id": 38, "name": " Purchase Process", "score": 9, "questions": [{"id": 116, "file": null, "sort": 0, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 669, "files": [], "score": 3, "answer": "Noticeable delay ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.752Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.752Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 116}, "options": [{"id": 241, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.549Z", "updated_at": "2025-05-20T15:59:18.790Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 246, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.588Z", "updated_at": "2025-05-20T15:59:18.816Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 252, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.611Z", "updated_at": "2025-05-20T15:59:18.837Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 258, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.658Z", "updated_at": "2025-05-20T15:59:18.871Z", "bonus_score": false, "clear_score": false, "option_text": "Slow ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 263, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.700Z", "updated_at": "2025-05-20T15:59:18.886Z", "bonus_score": false, "clear_score": false, "option_text": "Long wait or issues ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.520Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.520Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14542", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 38}, {"id": 121, "file": null, "sort": 1, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 684, "files": [], "score": 3, "answer": "Cold, no emotion ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.842Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.842Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 121}, "options": [{"id": 272, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.756Z", "updated_at": "2025-05-20T15:59:18.919Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 278, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.797Z", "updated_at": "2025-05-20T15:59:18.932Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 283, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.828Z", "updated_at": "2025-05-20T15:59:18.942Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 289, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.845Z", "updated_at": "2025-05-20T15:59:18.959Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 296, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.861Z", "updated_at": "2025-05-20T15:59:18.980Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.726Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.726Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14543", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 38}, {"id": 129, "file": null, "sort": 2, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 688, "files": [], "score": 3, "answer": "Partially ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.860Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.860Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 129}, "options": [{"id": 305, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.908Z", "updated_at": "2025-05-20T15:59:19.014Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 129, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 312, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.925Z", "updated_at": "2025-05-20T15:59:19.039Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 129, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 317, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.038Z", "updated_at": "2025-05-20T15:59:19.053Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", "question_id": 129, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did the staff ask if everything was okay with the purchase?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.881Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.881Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14544", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 38}, {"id": 133, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 698, "files": [], "score": 0, "answer": "Purchase went smoothly.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.915Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.915Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 133}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.063Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.063Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14545", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 38}], "total_score": 15}, {"id": 41, "name": " Product Return", "score": 16, "questions": [{"id": 118, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 674, "files": [], "score": 4, "answer": "Within 5 minutes ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.784Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.784Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 118}, "options": [{"id": 250, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.589Z", "updated_at": "2025-05-20T15:59:18.796Z", "bonus_score": false, "clear_score": false, "option_text": 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"questionnaire_id": 23, "is_comment_required": false}, {"id": 275, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.768Z", "updated_at": "2025-05-20T15:59:18.850Z", "bonus_score": false, "clear_score": false, "option_text": "Delayed ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 280, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.807Z", "updated_at": "2025-05-20T15:59:18.888Z", "bonus_score": false, "clear_score": false, "option_text": "Significantly delayed ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Was the return process prompt?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.544Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.544Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14546", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 41}, {"id": 127, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 678, "files": [], "score": 4, "answer": "Polite ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.806Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.806Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 127}, "options": [{"id": 290, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.851Z", "updated_at": "2025-05-20T15:59:18.926Z", "bonus_score": false, "clear_score": false, "option_text": "Very respectful ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 298, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.867Z", "updated_at": "2025-05-20T15:59:18.937Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 302, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.892Z", "updated_at": "2025-05-20T15:59:18.952Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 308, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.913Z", "updated_at": "2025-05-20T15:59:18.983Z", "bonus_score": false, "clear_score": false, "option_text": "Dismissive ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 322, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.047Z", "updated_at": "2025-05-20T15:59:19.009Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/disrespectful ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did the staff treat you respectfully during the return?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.836Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.836Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14547", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 41}, {"id": 136, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 685, "files": [], "score": 4, "answer": "Mostly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.847Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.847Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 136}, "options": [{"id": 328, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.099Z", "updated_at": "2025-05-20T15:59:19.064Z", "bonus_score": false, "clear_score": false, "option_text": "Fully followed ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 330, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.238Z", "updated_at": "2025-05-20T15:59:19.076Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 335, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.255Z", "updated_at": "2025-05-20T15:59:19.097Z", "bonus_score": false, "clear_score": false, "option_text": "Minor issues ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 340, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.270Z", "updated_at": "2025-05-20T15:59:19.105Z", "bonus_score": false, "clear_score": false, "option_text": "Procedural violation ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 344, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.285Z", "updated_at": "2025-05-20T15:59:19.118Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.080Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.080Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14548", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 41}, {"id": 141, "file": null, "sort": 3, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 693, "files": [], "score": 4, "answer": "Briefly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.883Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.883Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 141}, "options": [{"id": 352, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.311Z", "updated_at": "2025-05-20T15:59:19.132Z", "bonus_score": false, "clear_score": false, "option_text": "Very clearly ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 357, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.326Z", "updated_at": "2025-05-20T15:59:19.138Z", "bonus_score": false, "clear_score": false, "option_text": "Briefly ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 360, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.336Z", "updated_at": "2025-05-20T15:59:19.143Z", "bonus_score": false, "clear_score": false, "option_text": "Vaguely ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 361, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.344Z", "updated_at": "2025-05-20T15:59:19.148Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain explanation ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 363, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.354Z", "updated_at": "2025-05-20T15:59:19.158Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "4.Did they clearly explain the return policy?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.295Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.295Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14549", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 41}, {"id": 145, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 700, "files": [], "score": 0, "answer": "Everything done according to standard.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.924Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.924Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 145}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.367Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.367Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14550", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 41}], "total_score": 20}, {"id": 42, "name": " Appearance and Behavior", "score": 8, "questions": [{"id": 119, "file": null, "sort": 0, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 672, "files": [], "score": 4, "answer": "Minor flaws ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.772Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.772Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 119}, "options": [{"id": 253, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.610Z", "updated_at": "2025-05-20T15:59:18.829Z", "bonus_score": false, "clear_score": false, "option_text": "Fully neat and appropriate ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 259, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.665Z", "updated_at": "2025-05-20T15:59:18.860Z", "bonus_score": false, "clear_score": false, "option_text": "Minor flaws ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 265, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.708Z", "updated_at": "2025-05-20T15:59:18.896Z", "bonus_score": false, "clear_score": false, "option_text": "Messy outfit ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 271, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.745Z", "updated_at": "2025-05-20T15:59:18.922Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 277, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.793Z", "updated_at": "2025-05-20T15:59:18.946Z", "bonus_score": false, "clear_score": false, "option_text": "Untidy appearance ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Was the employee neat and well-groomed?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.550Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.550Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14551", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 42}, {"id": 126, "file": null, "sort": 1, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 683, "files": [], "score": 4, "answer": "Mostly professional ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.838Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.838Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 126}, "options": [{"id": 288, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.844Z", "updated_at": "2025-05-20T15:59:18.990Z", "bonus_score": false, "clear_score": false, "option_text": "Fully professional ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 294, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.859Z", "updated_at": "2025-05-20T15:59:19.007Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly professional ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 300, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.877Z", "updated_at": "2025-05-20T15:59:19.026Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 307, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.912Z", "updated_at": "2025-05-20T15:59:19.045Z", "bonus_score": false, "clear_score": false, "option_text": "Irritated/unskilled ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 315, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.985Z", "updated_at": "2025-05-20T15:59:19.058Z", "bonus_score": false, "clear_score": false, "option_text": "Rude or sarcastic ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Was the communication style professional?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.823Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.823Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14552", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 42}, {"id": 131, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 692, "files": [], "score": 0, "answer": "Appearance was fine, nothing fancy.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.879Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.879Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 131}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.054Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.054Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14553", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 42}], "total_score": 10}, {"id": 39, "name": " Overall Impression", "score": 6, "questions": [{"id": 115, "file": null, "sort": 0, "type": "single", "image": "", "score": 9, "amount": 5, "answers": {"id": 671, "files": [], "score": 3, "answer": "Not really ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.765Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.765Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 115}, "options": [{"id": 240, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.548Z", "updated_at": "2025-05-20T15:59:18.789Z", "bonus_score": false, "clear_score": false, "option_text": "Very personalized ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 251, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.596Z", "updated_at": "2025-05-20T15:59:18.803Z", "bonus_score": false, "clear_score": false, "option_text": "Personalized ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 262, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.668Z", "updated_at": "2025-05-20T15:59:18.821Z", "bonus_score": false, "clear_score": false, "option_text": "Not really ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 269, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.722Z", "updated_at": "2025-05-20T15:59:18.842Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 274, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.764Z", "updated_at": "2025-05-20T15:59:18.859Z", "bonus_score": false, "clear_score": false, "option_text": "Completely indifferent ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Did the service feel personalized?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.519Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.519Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", 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285, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.833Z", "updated_at": "2025-05-20T15:59:18.929Z", "bonus_score": false, "clear_score": false, "option_text": "Very satisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 292, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.856Z", "updated_at": "2025-05-20T15:59:18.953Z", "bonus_score": false, "clear_score": false, "option_text": "Satisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 301, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.878Z", "updated_at": "2025-05-20T15:59:18.990Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 309, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 1, "created_at": "2025-05-20T14:51:39.916Z", "updated_at": "2025-05-20T15:59:19.015Z", "bonus_score": false, "clear_score": false, "option_text": "Dissatisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 320, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.046Z", "updated_at": "2025-05-20T15:59:19.047Z", "bonus_score": false, "clear_score": false, "option_text": "Very dissatisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Overall satisfaction with the visit:\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.801Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.801Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14555", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, 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"free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14556", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 39}], "total_score": 10}, {"id": 40, "name": " NPS", "score": 0, "questions": [{"id": 117, "file": null, "sort": 0, "type": "nps", "image": "", "score": 0, "amount": 0, "answers": {"id": 676, "files": [], "score": 0, "answer": "7", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T16:52:30.794Z", "param_json": {}, "updated_at": "2025-05-20T16:52:30.794Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 374, "questionnaire_question_id": 117}, "options": [], "question": "1. On a scale from 0 to 10, how likely are you to recommend our company based on your first interaction (greeting) today?", "deletedAt": null, "created_at": "2025-05-20T14:51:39.529Z", "scale_type": "star-num", "updated_at": "2025-05-20T14:51:39.529Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": "", "total_score": 0, "heatmap_time": 0, "scale_amount": 11, "question_type": "nps", "attachment_max": 0, "attachment_min": 0, "identification": "14587", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": "nps", "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 40}], "total_score": 0}], "answer_id": 374, "ces_index": 0, "client_id": 6, "csi_index": 0, "deletedAt": null, "nps_index": 117, "created_at": "2025-05-20T08:43:21.189Z", "updated_at": "2025-05-20T08:43:21.189Z", "hide_client": false, "hide_report": false, "hide_company": false, "customization": {"type": 0, "textColor": "#191919", "headerColor": "#787878", "sectionColor": "#000000", "backgroundColor": "#d7c479", "headerBackground": "#140909", "sectionBackground": "#c0f1a0"}, "identification": "968", "completion_text": null, "feedback_question": "", "validator_comment": null, "add_files_to_survey": false, "allow_same_ip_retake": false, "enable_survey_payment": false, "forced_completion_text": null, "save_unfinished_survey": false, "add_website_link_at_end": false, "enable_question_numbering": false, "use_standard_contact_form": false, "enable_hidden_answer_display": false, "enable_random_question_order": false}	2025-05-20 18:56:24.073702	2025-05-20 18:56:24.073702
71	4	232	{"id": 21, "code": "47YFhB", "name": "CES Finalizing the Communication", "task": false, "type": "qr", "status": 11, "options": [], "shop_id": 69, "user_id": 2, "feedback": false, "hide_all": false, "mistakes": [], "sections": [{"id": 25, "name": " CES Finalizing the Communication", "score": 0, "questions": [{"id": 71, "file": null, "sort": 0, "type": "scale", "image": "", "score": 0, "amount": 0, "answers": {"id": 267, "files": [], "score": 0, "answer": "7", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-16T14:04:25.940Z", "param_json": {}, "updated_at": "2025-05-16T14:04:25.940Z", "total_score": 0, "questionnaire_id": 21, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 232, "questionnaire_question_id": 71}, "options": [], "question": "1.How easy was it to complete your interaction with our staff?", "deletedAt": null, "created_at": "2025-05-16T13:28:22.946Z", "scale_type": "star", "updated_at": "2025-05-16T13:28:22.946Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": "", "total_score": 0, "heatmap_time": 0, "scale_amount": 7, "question_type": "scale", "attachment_max": 0, "attachment_min": 0, "identification": "14282", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": "ces", "questionnaire_id": 21, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 25}, {"id": 72, "file": null, "sort": 1, "type": "scale", "image": "", "score": 0, "amount": 0, "answers": {"id": 268, "files": [], "score": 0, "answer": "7", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-16T14:04:25.951Z", "param_json": {}, "updated_at": "2025-05-16T14:04:25.951Z", "total_score": 0, "questionnaire_id": 21, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 232, "questionnaire_question_id": 72}, "options": [], "question": "2.How simple was it to get all necessary answers and information by the end of the conversation?", "deletedAt": null, "created_at": "2025-05-16T13:28:22.956Z", "scale_type": "star", "updated_at": "2025-05-16T13:28:22.956Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": "", "total_score": 0, "heatmap_time": 0, "scale_amount": 7, "question_type": "scale", "attachment_max": 0, "attachment_min": 0, "identification": "14283", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": "ces", "questionnaire_id": 21, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 25}, {"id": 73, "file": null, "sort": 2, "type": "scale", "image": "", "score": 0, "amount": 0, "answers": {"id": 269, "files": [], "score": 0, "answer": "7", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-16T14:04:25.958Z", "param_json": {}, "updated_at": "2025-05-16T14:04:25.958Z", "total_score": 0, "questionnaire_id": 21, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 232, "questionnaire_question_id": 73}, "options": [], "question": "3.How quickly and smoothly were you able to resolve all your issues?", "deletedAt": null, "created_at": "2025-05-16T13:28:22.963Z", "scale_type": "star", "updated_at": "2025-05-16T13:28:22.963Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": "", "total_score": 0, "heatmap_time": 0, "scale_amount": 7, "question_type": "scale", "attachment_max": 0, "attachment_min": 0, "identification": "14284", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": "ces", "questionnaire_id": 21, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 25}, {"id": 74, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"uploads": [], "total_score": 0}, "options": [], "question": "4. 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Leave your comment.", "deletedAt": null, "created_at": "2025-05-16T14:46:33.621Z", "scale_type": null, "updated_at": "2025-05-16T14:46:33.621Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 0, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14297", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 21, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 25}], "total_score": 0}], "answer_id": 236, "ces_index": 71, "client_id": 6, "csi_index": 0, "deletedAt": null, "nps_index": 0, "created_at": "2025-05-16T13:26:03.846Z", "updated_at": "2025-05-16T13:26:03.846Z", "hide_client": false, "hide_report": false, "hide_company": false, "customization": {"textColor": "#000000", "headerColor": "#000000", "sectionColor": "#000000", "backgroundColor": "#000000", "headerBackground": "#000000", "sectionBackground": "#000000"}, "identification": "940", "completion_text": null, "feedback_question": "", "validator_comment": null, "add_files_to_survey": false, "allow_same_ip_retake": false, "enable_survey_payment": false, "forced_completion_text": null, "save_unfinished_survey": false, "add_website_link_at_end": false, "enable_question_numbering": false, "use_standard_contact_form": false, "enable_hidden_answer_display": false, "enable_random_question_order": false}	2025-05-16 17:02:00.416595	2025-05-16 17:02:00.416595
109	4	320	{"id": 22, "code": "EjXLE0", "name": "Consultation with purchase", "task": false, "type": "qr", "status": 22, "options": [], "shop_id": 86, "user_id": 4, "feedback": false, "hide_all": false, "mistakes": [], "sections": [{"id": 26, "name": " Entrance and Greeting", "score": 20, "questions": [{"id": 76, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 521, "files": [], "score": 5, "answer": "Instantly", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.904Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.904Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 76}, "options": [{"id": 107, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.820Z", "updated_at": "2025-05-20T14:52:01.054Z", "bonus_score": false, "clear_score": false, "option_text": "Instantly", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 113, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.090Z", "bonus_score": false, "clear_score": false, "option_text": "Within 15 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 125, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.853Z", "updated_at": "2025-05-20T14:52:01.112Z", "bonus_score": false, "clear_score": false, "option_text": "Within 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 133, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.874Z", "updated_at": "2025-05-20T14:52:01.133Z", "bonus_score": false, "clear_score": false, "option_text": "After more than 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 140, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.151Z", "bonus_score": false, "clear_score": false, "option_text": "Did not notice me", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.How quickly did the staff notice you after entering the location?", "deletedAt": null, "created_at": "2025-05-19T12:11:03.784Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.784Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14374", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 89, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 533, "files": [], "score": 5, "answer": "Very friendly and open ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.944Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.944Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 89}, "options": [{"id": 157, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.193Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 170, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.950Z", "updated_at": "2025-05-20T14:52:01.207Z", "bonus_score": false, "clear_score": false, "option_text": "Polite but not enthusiastic ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 178, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.972Z", "updated_at": "2025-05-20T14:52:01.233Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 180, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.981Z", "updated_at": "2025-05-20T14:52:01.263Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 186, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.288Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.908Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.908Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14376", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 98, "file": null, "sort": 2, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 534, "files": [], "score": 5, "answer": "Yes, immediately and confidently ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.948Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.948Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 98}, "options": [{"id": 198, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.010Z", "updated_at": "2025-05-20T14:52:01.338Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 201, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.017Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 203, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.020Z", "updated_at": "2025-05-20T14:52:01.363Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 207, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 210, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.032Z", "updated_at": "2025-05-20T14:52:01.377Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.999Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.999Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14383", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 103, "file": null, "sort": 3, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 545, "files": [], "score": 5, "answer": "Yes, timely and unobtrusive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.997Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.997Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 103}, "options": [{"id": 213, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.040Z", "updated_at": "2025-05-20T14:52:01.388Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 216, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.044Z", "updated_at": "2025-05-20T14:52:01.392Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 219, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.049Z", "updated_at": "2025-05-20T14:52:01.396Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 221, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.053Z", "updated_at": "2025-05-20T14:52:01.402Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 223, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.408Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.036Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.036Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14384", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 106, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 551, "files": [], "score": 0, "answer": "Great start, the salesperson was genuinely happy to help.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:25.114Z", "param_json": {}, "updated_at": "2025-05-20T08:19:25.114Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 106}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.063Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.063Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14385", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}], "total_score": 20}, {"id": 30, "name": "Contact and Needs Identification", "score": 20, "questions": [{"id": 80, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 520, "files": [], "score": 5, "answer": "Yes, asked relevant questions ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.902Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.902Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 80}, "options": [{"id": 105, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.030Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 110, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.826Z", "updated_at": "2025-05-20T14:52:01.055Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 117, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.072Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 122, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.093Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 129, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14386", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 109, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 528, "files": [], "score": 5, "answer": "Very attentive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.928Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.928Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 109}, "options": [{"id": 230, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T06:07:44.140Z", "updated_at": "2025-05-20T14:52:01.146Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 231, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T06:07:44.689Z", "updated_at": "2025-05-20T14:52:01.165Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 232, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T06:07:44.693Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 233, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T06:07:44.696Z", "updated_at": "2025-05-20T14:52:01.202Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 234, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T06:07:44.700Z", "updated_at": "2025-05-20T14:52:01.216Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T06:07:43.856Z", "scale_type": null, "updated_at": "2025-05-20T06:07:43.856Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14516", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 85, "file": null, "sort": 2, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 538, "files": [], "score": 5, "answer": "Yes, very interactive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.960Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.960Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 85}, "options": [{"id": 139, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.256Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 144, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.897Z", "updated_at": "2025-05-20T14:52:01.270Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 152, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.284Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 163, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.295Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 172, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.956Z", "updated_at": "2025-05-20T14:52:01.311Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.873Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.873Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14387", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 96, "file": null, "sort": 3, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 543, "files": [], "score": 5, "answer": "Very confident ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.989Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.989Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 96}, "options": [{"id": 185, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.987Z", "updated_at": "2025-05-20T14:52:01.334Z", "bonus_score": false, "clear_score": false, "option_text": "Very confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 194, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.342Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 197, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.350Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 199, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.014Z", "updated_at": "2025-05-20T14:52:01.354Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 202, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.019Z", "updated_at": "2025-05-20T14:52:01.361Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.973Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.973Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14394", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 102, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 549, "files": [], "score": 0, "answer": "Felt like a personalized approach, dialogue was top-notch.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:25.106Z", "param_json": {}, "updated_at": "2025-05-20T08:19:25.106Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 102}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.026Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.026Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14395", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}], "total_score": 20}, {"id": 31, "name": " Product/Service Presentation", "score": 25, "questions": [{"id": 81, "file": null, "sort": 0, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 522, "files": [], "score": 5, "answer": "Fully aligned ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.907Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.907Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 81}, "options": [{"id": 106, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.032Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 114, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.057Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 123, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.852Z", "updated_at": "2025-05-20T14:52:01.073Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 134, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.872Z", "updated_at": "2025-05-20T14:52:01.095Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 142, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.891Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.800Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.800Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14396", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 90, "file": null, "sort": 1, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 531, "files": [], "score": 5, "answer": "Clear and convincing ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.938Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.938Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 90}, "options": [{"id": 155, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.147Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 167, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.948Z", "updated_at": "2025-05-20T14:52:01.167Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 177, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.969Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 183, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.203Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 190, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.994Z", "updated_at": "2025-05-20T14:52:01.217Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.912Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.912Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14397", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 100, "file": null, "sort": 2, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 539, "files": [], "score": 5, "answer": "Relevant and helpful ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.963Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.963Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 100}, "options": [{"id": 200, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.016Z", "updated_at": "2025-05-20T14:52:01.257Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 204, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.022Z", "updated_at": "2025-05-20T14:52:01.271Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 206, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 208, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.296Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 211, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.033Z", "updated_at": "2025-05-20T14:52:01.313Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.007Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.007Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14398", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 104, "file": null, "sort": 3, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 542, "files": [], "score": 5, "answer": "Yes, appropriately and naturally ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.984Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.984Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 104}, "options": [{"id": 215, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.043Z", "updated_at": "2025-05-20T14:52:01.335Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 218, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.048Z", "updated_at": "2025-05-20T14:52:01.343Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 220, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.052Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 222, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.357Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 224, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.062Z", "updated_at": "2025-05-20T14:52:01.365Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.037Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.037Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14399", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 107, "file": null, "sort": 4, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 548, "files": [], "score": 5, "answer": "Expert level ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:25.103Z", "param_json": {}, "updated_at": "2025-05-20T08:19:25.103Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 107}, "options": [{"id": 225, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.070Z", "updated_at": "2025-05-20T14:52:01.375Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 226, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.073Z", "updated_at": "2025-05-20T14:52:01.379Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 227, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.076Z", "updated_at": "2025-05-20T14:52:01.385Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 228, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.079Z", "updated_at": "2025-05-20T14:52:01.390Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 229, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.083Z", "updated_at": "2025-05-20T14:52:01.397Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.067Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.067Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14400", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 108, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 552, "files": [], "score": 0, "answer": "Very confident and unobtrusive presentation.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:25.119Z", "param_json": {}, "updated_at": "2025-05-20T08:19:25.119Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 108}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.087Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.087Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14401", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}], "total_score": 25}, {"id": 29, "name": " Handling Objections", "score": 15, "questions": [{"id": 79, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 518, "files": [], "score": 5, "answer": "Yes, fully addressed my concerns ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.894Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.894Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 79}, "options": [{"id": 104, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.816Z", "updated_at": "2025-05-20T14:52:01.034Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 109, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.058Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 116, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 121, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.096Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 128, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.115Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14402", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 84, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 526, "files": [], "score": 5, "answer": "Yes, relevant and reasonable ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.921Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.921Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 84}, "options": [{"id": 138, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.149Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 147, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.912Z", "updated_at": "2025-05-20T14:52:01.168Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 151, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.925Z", "updated_at": "2025-05-20T14:52:01.191Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 159, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.934Z", "updated_at": "2025-05-20T14:52:01.205Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 165, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.942Z", "updated_at": "2025-05-20T14:52:01.218Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.872Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.872Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14403", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 92, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 535, "files": [], "score": 5, "answer": "Very engaged ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.951Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.951Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 92}, "options": [{"id": 175, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.965Z", "updated_at": "2025-05-20T14:52:01.259Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 179, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.978Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 184, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 189, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.992Z", "updated_at": "2025-05-20T14:52:01.297Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 193, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.314Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.955Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.955Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14410", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 99, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 546, "files": [], "score": 0, "answer": "Objections handled skillfully, no pressure.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:25.093Z", "param_json": {}, "updated_at": "2025-05-20T08:19:25.093Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 99}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.005Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.005Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14411", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}], "total_score": 15}, {"id": 32, "name": " Purchase Process", "score": 13, "questions": [{"id": 82, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 523, "files": [], "score": 5, "answer": "Very quick ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.910Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.910Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 82}, "options": [{"id": 108, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.035Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 120, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.848Z", "updated_at": "2025-05-20T14:52:01.059Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 132, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.868Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 137, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.883Z", "updated_at": "2025-05-20T14:52:01.097Z", "bonus_score": false, "clear_score": false, "option_text": "Slow ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 145, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.903Z", "updated_at": "2025-05-20T14:52:01.116Z", "bonus_score": false, "clear_score": false, "option_text": "Long wait or issues ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.804Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.804Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14412", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 91, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 529, "files": [], "score": 5, "answer": "Very polite and friendly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.932Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.932Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 91}, "options": [{"id": 154, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.928Z", "updated_at": "2025-05-20T14:52:01.150Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 161, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.937Z", "updated_at": "2025-05-20T14:52:01.169Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 166, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.949Z", "updated_at": "2025-05-20T14:52:01.192Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 173, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.960Z", "updated_at": "2025-05-20T14:52:01.206Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 176, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.970Z", "updated_at": "2025-05-20T14:52:01.219Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.916Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.916Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14413", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 97, "file": null, "sort": 2, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 537, "files": [], "score": 3, "answer": "Partially ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.957Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.957Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 97}, "options": [{"id": 182, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.260Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 187, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 192, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.286Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff ask if everything was okay with the purchase?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.979Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.979Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14414", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 110, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 547, "files": [], "score": 0, "answer": "The only downside — they didn’t check if everything suited me, but otherwise perfect.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:25.099Z", "param_json": {}, "updated_at": "2025-05-20T08:19:25.099Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 110}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T06:58:31.977Z", "scale_type": null, "updated_at": "2025-05-20T06:58:31.977Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14517", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}], "total_score": 15}, {"id": 28, "name": " Product Return", "score": 20, "questions": [{"id": 78, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 519, "files": [], "score": 5, "answer": "Immediate ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.898Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.898Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 78}, "options": [{"id": 103, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.812Z", "updated_at": "2025-05-20T14:52:01.106Z", "bonus_score": false, "clear_score": false, "option_text": "Immediate ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 111, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.830Z", "updated_at": "2025-05-20T14:52:01.135Z", "bonus_score": false, "clear_score": false, "option_text": "Within 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 118, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.845Z", "updated_at": "2025-05-20T14:52:01.175Z", "bonus_score": false, "clear_score": false, "option_text": "Longer than 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 124, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.855Z", "updated_at": "2025-05-20T14:52:01.196Z", "bonus_score": false, "clear_score": false, "option_text": "Delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 130, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.865Z", "updated_at": "2025-05-20T14:52:01.224Z", "bonus_score": false, "clear_score": false, "option_text": "Significantly delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the return process prompt?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.791Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.791Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14415", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 86, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 532, "files": [], "score": 5, "answer": "Very respectful ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.942Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.942Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 86}, "options": [{"id": 143, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.893Z", "updated_at": "2025-05-20T14:52:01.268Z", "bonus_score": false, "clear_score": false, "option_text": "Very respectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 148, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.915Z", "updated_at": "2025-05-20T14:52:01.287Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 153, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.927Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 160, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.936Z", "updated_at": "2025-05-20T14:52:01.321Z", "bonus_score": false, "clear_score": false, "option_text": "Dismissive ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 169, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.953Z", "updated_at": "2025-05-20T14:52:01.337Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/disrespectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff treat you respectfully during the return?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.885Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.885Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14416", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 94, "file": null, "sort": 2, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 536, "files": [], "score": 5, "answer": "Fully followed ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.954Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.954Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 94}, "options": [{"id": 181, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.980Z", "updated_at": "2025-05-20T14:52:01.358Z", "bonus_score": false, "clear_score": false, "option_text": "Fully followed ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 188, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.366Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 191, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Minor issues ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 195, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.004Z", "updated_at": "2025-05-20T14:52:01.376Z", "bonus_score": false, "clear_score": false, "option_text": "Procedural violation ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 196, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.381Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.965Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.965Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14423", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 101, "file": null, "sort": 3, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 544, "files": [], "score": 5, "answer": "Very clearly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.993Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.993Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 101}, "options": [{"id": 205, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.023Z", "updated_at": "2025-05-20T14:52:01.391Z", "bonus_score": false, "clear_score": false, "option_text": "Very clearly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 209, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.398Z", "bonus_score": false, "clear_score": false, "option_text": "Briefly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 212, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.035Z", "updated_at": "2025-05-20T14:52:01.403Z", "bonus_score": false, "clear_score": false, "option_text": "Vaguely ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 214, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.041Z", "updated_at": "2025-05-20T14:52:01.409Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 217, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.045Z", "updated_at": "2025-05-20T14:52:01.413Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they clearly explain the return policy?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.016Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.016Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14424", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 105, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 550, "files": [], "score": 0, "answer": "Return handled at a high level, without tension.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:25.110Z", "param_json": {}, "updated_at": "2025-05-20T08:19:25.110Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 105}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.051Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.051Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14425", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}], "total_score": 20}, {"id": 33, "name": " Appearance and Behavior", "score": 10, "questions": [{"id": 83, "file": null, "sort": 0, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 524, "files": [], "score": 5, "answer": "Fully neat and appropriate ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.912Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.912Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 83}, "options": [{"id": 112, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.832Z", "updated_at": "2025-05-20T14:52:01.091Z", "bonus_score": false, "clear_score": false, "option_text": "Fully neat and appropriate ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 119, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.847Z", "updated_at": "2025-05-20T14:52:01.126Z", "bonus_score": false, "clear_score": false, "option_text": "Minor flaws ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 126, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.857Z", "updated_at": "2025-05-20T14:52:01.162Z", "bonus_score": false, "clear_score": false, "option_text": "Messy outfit ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 131, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.867Z", "updated_at": "2025-05-20T14:52:01.184Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 136, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.878Z", "updated_at": "2025-05-20T14:52:01.201Z", "bonus_score": false, "clear_score": false, "option_text": "Untidy appearance ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the employee neat and well-groomed?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.817Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.817Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14426", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}, {"id": 88, "file": null, "sort": 1, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 530, "files": [], "score": 5, "answer": "Fully professional ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.935Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.935Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 88}, "options": [{"id": 149, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.921Z", "updated_at": "2025-05-20T14:52:01.241Z", "bonus_score": false, "clear_score": false, "option_text": "Fully professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 156, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.931Z", "updated_at": "2025-05-20T14:52:01.261Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 162, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.274Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 168, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.951Z", "updated_at": "2025-05-20T14:52:01.300Z", "bonus_score": false, "clear_score": false, "option_text": "Irritated/unskilled ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 174, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.963Z", "updated_at": "2025-05-20T14:52:01.323Z", "bonus_score": false, "clear_score": false, "option_text": "Rude or sarcastic ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the communication style professional?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.908Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.908Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14433", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}, {"id": 95, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 541, "files": [], "score": 0, "answer": "Excellent impression of appearance and communication.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.976Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.976Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 95}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:03.973Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.973Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14434", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}], "total_score": 10}, {"id": 27, "name": " Overall Impression", "score": 10, "questions": [{"id": 77, "file": null, "sort": 0, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 525, "files": [], "score": 5, "answer": "Very personalized ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.914Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.914Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 77}, "options": [{"id": 102, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.811Z", "updated_at": "2025-05-20T14:52:01.060Z", "bonus_score": false, "clear_score": false, "option_text": "Very personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 115, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.833Z", "updated_at": "2025-05-20T14:52:01.076Z", "bonus_score": false, "clear_score": false, "option_text": "Personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 127, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.856Z", "updated_at": "2025-05-20T14:52:01.103Z", "bonus_score": false, "clear_score": false, "option_text": "Not really ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 135, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.877Z", "updated_at": "2025-05-20T14:52:01.117Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 141, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.890Z", "updated_at": "2025-05-20T14:52:01.143Z", "bonus_score": false, "clear_score": false, "option_text": "Completely indifferent ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the service feel personalized?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.790Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.790Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14435", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}, {"id": 87, "file": null, "sort": 1, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 527, "files": [], "score": 5, "answer": "Very satisfied ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.925Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.925Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 87}, "options": [{"id": 146, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.910Z", "updated_at": "2025-05-20T14:52:01.215Z", "bonus_score": false, "clear_score": false, "option_text": "Very satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 150, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.253Z", "bonus_score": false, "clear_score": false, "option_text": "Satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 158, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.933Z", "updated_at": "2025-05-20T14:52:01.282Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 164, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 1, "created_at": "2025-05-19T12:11:03.941Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Dissatisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 171, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.954Z", "updated_at": "2025-05-20T14:52:01.323Z", "bonus_score": false, "clear_score": false, "option_text": "Very dissatisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Overall satisfaction with the visit:\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.897Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.897Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14442", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}, {"id": 93, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 540, "files": [], "score": 0, "answer": "An example of excellent service. I will gladly return.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:19:24.967Z", "param_json": {}, "updated_at": "2025-05-20T08:19:24.967Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 320, "questionnaire_question_id": 93}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:03.964Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.964Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14443", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}], "total_score": 10}, {"id": 43, "name": " NPS", "score": 0, "questions": [{"id": 147, "file": null, "sort": 0, "type": "nps", "image": "", "score": 0, "amount": 0, "answers": {"uploads": [], "total_score": 0}, "options": [], "question": "1. On a scale from 0 to 10, how likely are you to recommend our company based on your first interaction (greeting) today?", "deletedAt": null, "created_at": "2025-05-20T14:52:01.061Z", "scale_type": "star-num", "updated_at": "2025-05-20T14:52:01.061Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": "", "total_score": 0, "heatmap_time": 0, "scale_amount": 11, "question_type": "nps", "attachment_max": 0, "attachment_min": 0, "identification": "14588", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 43}], "total_score": 0}], "answer_id": 320, "ces_index": 0, "client_id": 6, "csi_index": 0, "deletedAt": null, "nps_index": 0, "created_at": "2025-05-19T10:06:52.702Z", "updated_at": "2025-05-19T10:06:52.702Z", "hide_client": false, "hide_report": false, "hide_company": false, "customization": {}, "identification": "947", "completion_text": null, "feedback_question": "", "validator_comment": null, "add_files_to_survey": false, "allow_same_ip_retake": false, "enable_survey_payment": false, "forced_completion_text": null, "save_unfinished_survey": false, "add_website_link_at_end": false, "enable_question_numbering": false, "use_standard_contact_form": false, "enable_hidden_answer_display": false, "enable_random_question_order": false}	2025-05-20 17:11:08.243494	2025-05-20 17:11:08.243494
112	4	334	{"id": 23, "code": "w4cAdt", "name": "Consultation with purchase_new", "task": false, "type": "qr", "status": 22, "options": [], "shop_id": 93, "user_id": 4, "feedback": false, "hide_all": false, "mistakes": [], "sections": [{"id": 34, "name": " Entrance and Greeting", "score": 20, "questions": [{"id": 111, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 564, "files": [], "score": 5, "answer": "Instantly", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.128Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.128Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 111}, "options": [{"id": 235, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.493Z", "updated_at": "2025-05-20T14:51:39.493Z", "bonus_score": false, "clear_score": false, "option_text": "Instantly", "question_id": 111, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 236, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.529Z", "updated_at": "2025-05-20T14:51:39.529Z", "bonus_score": false, "clear_score": false, "option_text": "Within 15 seconds", "question_id": 111, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 242, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.558Z", "updated_at": "2025-05-20T14:51:39.558Z", "bonus_score": false, "clear_score": false, "option_text": "Within 30 seconds", "question_id": 111, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 247, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.590Z", "updated_at": "2025-05-20T14:51:39.590Z", "bonus_score": false, "clear_score": false, "option_text": "After more than 30 seconds", "question_id": 111, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 255, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.655Z", "updated_at": "2025-05-20T14:51:39.655Z", "bonus_score": false, "clear_score": false, "option_text": "Did not notice me", "question_id": 111, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.How quickly did the staff notice you after entering the location?", "deletedAt": null, "created_at": "2025-05-20T14:51:39.453Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.453Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14522", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 34}, {"id": 120, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 571, "files": [], "score": 5, "answer": "Very friendly and open ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.258Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.258Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 120}, "options": [{"id": 268, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.721Z", "updated_at": "2025-05-20T14:51:39.721Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open ", "question_id": 120, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 273, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.762Z", "updated_at": "2025-05-20T14:51:39.762Z", "bonus_score": false, "clear_score": false, "option_text": "Polite but not enthusiastic ", "question_id": 120, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 279, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.800Z", "updated_at": "2025-05-20T14:51:39.800Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 120, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 284, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.832Z", "updated_at": "2025-05-20T14:51:39.832Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 120, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 293, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.856Z", "updated_at": "2025-05-20T14:51:39.856Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 120, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.690Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.690Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14523", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 34}, {"id": 128, "file": null, "sort": 2, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 582, "files": [], "score": 5, "answer": "Yes, immediately and confidently ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.604Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.604Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 128}, "options": [{"id": 306, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.910Z", "updated_at": "2025-05-20T14:51:39.910Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 313, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.926Z", "updated_at": "2025-05-20T14:51:39.926Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 321, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.046Z", "updated_at": "2025-05-20T14:51:40.046Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 327, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.090Z", "updated_at": "2025-05-20T14:51:40.090Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 331, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.238Z", "updated_at": "2025-05-20T14:51:40.238Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 128, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.878Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.878Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14524", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 34}, {"id": 137, "file": null, "sort": 3, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 585, "files": [], "score": 5, "answer": "Yes, timely and unobtrusive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.629Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.629Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 137}, "options": [{"id": 338, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.267Z", "updated_at": "2025-05-20T14:51:40.267Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 345, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.285Z", "updated_at": "2025-05-20T14:51:40.285Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 349, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.303Z", "updated_at": "2025-05-20T14:51:40.303Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 354, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.316Z", "updated_at": "2025-05-20T14:51:40.316Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 358, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.332Z", "updated_at": "2025-05-20T14:51:40.332Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 137, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.253Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.253Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14525", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 34}, {"id": 143, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 592, "files": [], "score": 0, "answer": "A wonderful meeting.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.700Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.700Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 143}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.345Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.345Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14526", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 34}], "total_score": 20}, {"id": 35, "name": "Contact and Needs Identification", "score": 20, "questions": [{"id": 112, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 567, "files": [], "score": 5, "answer": "Yes, asked relevant questions ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.192Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.192Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 112}, "options": [{"id": 237, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.529Z", "updated_at": "2025-05-20T14:51:39.529Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 243, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.558Z", "updated_at": "2025-05-20T14:51:39.558Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 248, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.590Z", "updated_at": "2025-05-20T14:51:39.590Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 257, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.656Z", "updated_at": "2025-05-20T14:51:39.656Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 264, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.715Z", "updated_at": "2025-05-20T14:51:39.715Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 112, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.494Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.494Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14527", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 35}, {"id": 122, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 574, "files": [], "score": 5, "answer": "Very attentive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.305Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.305Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 122}, "options": [{"id": 276, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.778Z", "updated_at": "2025-05-20T14:51:39.778Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 281, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.812Z", "updated_at": "2025-05-20T14:51:39.812Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 287, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.839Z", "updated_at": "2025-05-20T14:51:39.839Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 291, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.854Z", "updated_at": "2025-05-20T14:51:39.854Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 299, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.870Z", "updated_at": "2025-05-20T14:51:39.870Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 122, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.737Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.737Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14531", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 35}, {"id": 130, "file": null, "sort": 2, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 578, "files": [], "score": 5, "answer": "Yes, very interactive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.370Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.370Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 130}, "options": [{"id": 311, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.924Z", "updated_at": "2025-05-20T14:51:39.924Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 318, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.038Z", "updated_at": "2025-05-20T14:51:40.038Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 323, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.064Z", "updated_at": "2025-05-20T14:51:40.064Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 325, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.091Z", "updated_at": "2025-05-20T14:51:40.091Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 333, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.241Z", "updated_at": "2025-05-20T14:51:40.241Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 130, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.896Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.896Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14528", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 35}, {"id": 138, "file": null, "sort": 3, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 587, "files": [], "score": 5, "answer": "Very confident ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.647Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.647Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 138}, "options": [{"id": 342, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.277Z", "updated_at": "2025-05-20T14:51:40.277Z", "bonus_score": false, "clear_score": false, "option_text": "Very confident ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 348, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.299Z", "updated_at": "2025-05-20T14:51:40.299Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 351, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.311Z", "updated_at": "2025-05-20T14:51:40.311Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 355, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.320Z", "updated_at": "2025-05-20T14:51:40.320Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 359, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.333Z", "updated_at": "2025-05-20T14:51:40.333Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 138, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.258Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.258Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14529", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 35}, {"id": 144, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 593, "files": [], "score": 0, "answer": "The consultation was in a dialogue format, professionalism was evident.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.709Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.709Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 144}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.346Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.346Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14530", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 35}], "total_score": 20}, {"id": 36, "name": " Product/Service Presentation", "score": 25, "questions": [{"id": 113, "file": null, "sort": 0, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 562, "files": [], "score": 5, "answer": "Fully aligned ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.087Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.087Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 113}, "options": [{"id": 238, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.530Z", "updated_at": "2025-05-20T14:51:39.530Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 244, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.559Z", "updated_at": "2025-05-20T14:51:39.559Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 249, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.591Z", "updated_at": "2025-05-20T14:51:39.591Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 256, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.656Z", "updated_at": "2025-05-20T14:51:39.656Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 267, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.709Z", "updated_at": "2025-05-20T14:51:39.709Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 113, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.494Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.494Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14532", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 36}, {"id": 123, "file": null, "sort": 1, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 573, "files": [], "score": 5, "answer": "Clear and convincing ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.287Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.287Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 123}, "options": [{"id": 286, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.828Z", "updated_at": "2025-05-20T14:51:39.828Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 297, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.861Z", "updated_at": "2025-05-20T14:51:39.861Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 303, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.894Z", "updated_at": "2025-05-20T14:51:39.894Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 314, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.927Z", "updated_at": "2025-05-20T14:51:39.927Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 319, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.039Z", "updated_at": "2025-05-20T14:51:40.039Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 123, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.775Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.775Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14533", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 36}, {"id": 134, "file": null, "sort": 2, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 577, "files": [], "score": 5, "answer": "Relevant and helpful ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.355Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.355Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 134}, "options": [{"id": 326, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.092Z", "updated_at": "2025-05-20T14:51:40.092Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 329, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.237Z", "updated_at": "2025-05-20T14:51:40.237Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 334, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.247Z", "updated_at": "2025-05-20T14:51:40.247Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 336, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.259Z", "updated_at": "2025-05-20T14:51:40.259Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 339, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.268Z", "updated_at": "2025-05-20T14:51:40.268Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 134, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.064Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.064Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14534", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 36}, {"id": 139, "file": null, "sort": 3, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 586, "files": [], "score": 5, "answer": "Yes, appropriately and naturally ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.638Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.638Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 139}, "options": [{"id": 346, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.289Z", "updated_at": "2025-05-20T14:51:40.289Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 347, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.299Z", "updated_at": "2025-05-20T14:51:40.299Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 350, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.308Z", "updated_at": "2025-05-20T14:51:40.308Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 353, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.316Z", "updated_at": "2025-05-20T14:51:40.316Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 356, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.324Z", "updated_at": "2025-05-20T14:51:40.324Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 139, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.278Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.278Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14535", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 36}, {"id": 142, "file": null, "sort": 4, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 591, "files": [], "score": 5, "answer": "Expert level ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.692Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.692Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 142}, "options": [{"id": 362, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.344Z", "updated_at": "2025-05-20T14:51:40.344Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 364, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.354Z", "updated_at": "2025-05-20T14:51:40.354Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 365, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.367Z", "updated_at": "2025-05-20T14:51:40.367Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 366, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.376Z", "updated_at": "2025-05-20T14:51:40.376Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 367, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.383Z", "updated_at": "2025-05-20T14:51:40.383Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 142, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.333Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.333Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14536", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 36}, {"id": 146, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 595, "files": [], "score": 0, "answer": "Excellent presentation with thoughtful recommendations.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.724Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.724Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 146}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.390Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.390Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14537", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 36}], "total_score": 25}, {"id": 37, "name": " Handling Objections", "score": 15, "questions": [{"id": 114, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 565, "files": [], "score": 5, "answer": "Yes, fully addressed my concerns ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.144Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.144Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 114}, "options": [{"id": 239, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.540Z", "updated_at": "2025-05-20T14:51:39.540Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 245, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.565Z", "updated_at": "2025-05-20T14:51:39.565Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 254, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.612Z", "updated_at": "2025-05-20T14:51:39.612Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 260, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.667Z", "updated_at": "2025-05-20T14:51:39.667Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 266, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.709Z", "updated_at": "2025-05-20T14:51:39.709Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 114, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.512Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.512Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14538", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 37}, {"id": 124, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 575, "files": [], "score": 5, "answer": "Yes, relevant and reasonable ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.323Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.323Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 124}, "options": [{"id": 282, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.827Z", "updated_at": "2025-05-20T14:51:39.827Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 295, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.857Z", "updated_at": "2025-05-20T14:51:39.857Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 304, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.901Z", "updated_at": "2025-05-20T14:51:39.901Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 310, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.923Z", "updated_at": "2025-05-20T14:51:39.923Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 316, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.037Z", "updated_at": "2025-05-20T14:51:40.037Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 124, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.765Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.765Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14539", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 37}, {"id": 132, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 581, "files": [], "score": 5, "answer": "Very engaged ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.599Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.599Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 132}, "options": [{"id": 324, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.091Z", "updated_at": "2025-05-20T14:51:40.091Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 332, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.238Z", "updated_at": "2025-05-20T14:51:40.238Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 337, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.260Z", "updated_at": "2025-05-20T14:51:40.260Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 341, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.273Z", "updated_at": "2025-05-20T14:51:40.273Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 343, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.284Z", "updated_at": "2025-05-20T14:51:40.284Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 132, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.063Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.063Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14540", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 37}, {"id": 140, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 589, "files": [], "score": 0, "answer": "Objections were handled gently and professionally.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.668Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.668Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 140}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.295Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.295Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14541", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 37}], "total_score": 15}, {"id": 38, "name": " Purchase Process", "score": 15, "questions": [{"id": 116, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 566, "files": [], "score": 5, "answer": "Very quick ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.162Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.162Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 116}, "options": [{"id": 241, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.549Z", "updated_at": "2025-05-20T14:51:39.549Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 246, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.588Z", "updated_at": "2025-05-20T14:51:39.588Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 252, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.611Z", "updated_at": "2025-05-20T14:51:39.611Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 258, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.658Z", "updated_at": "2025-05-20T14:51:39.658Z", "bonus_score": false, "clear_score": false, "option_text": "Slow ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 263, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.700Z", "updated_at": "2025-05-20T14:51:39.700Z", "bonus_score": false, "clear_score": false, "option_text": "Long wait or issues ", "question_id": 116, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.520Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.520Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14542", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 38}, {"id": 121, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 572, "files": [], "score": 5, "answer": "Very polite and friendly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.278Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.278Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 121}, "options": [{"id": 272, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.756Z", "updated_at": "2025-05-20T14:51:39.756Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 278, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.797Z", "updated_at": "2025-05-20T14:51:39.797Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 283, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.828Z", "updated_at": "2025-05-20T14:51:39.828Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 289, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.845Z", "updated_at": "2025-05-20T14:51:39.845Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 296, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.861Z", "updated_at": "2025-05-20T14:51:39.861Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 121, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.726Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.726Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14543", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 38}, {"id": 129, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 580, "files": [], "score": 5, "answer": "Yes ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.389Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.389Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 129}, "options": [{"id": 305, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.908Z", "updated_at": "2025-05-20T14:51:39.908Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 129, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 312, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.925Z", "updated_at": "2025-05-20T14:51:39.925Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 129, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 317, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.038Z", "updated_at": "2025-05-20T14:51:40.038Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", "question_id": 129, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Did the staff ask if everything was okay with the purchase?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.881Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.881Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14544", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 38}, {"id": 133, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 590, "files": [], "score": 0, "answer": "The checkout process was quick and courteous.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.682Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.682Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 133}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.063Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.063Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14545", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 38}], "total_score": 15}, {"id": 41, "name": " Product Return", "score": 20, "questions": [{"id": 118, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 563, "files": [], "score": 5, "answer": "Immediate ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.110Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.110Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 118}, "options": [{"id": 250, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.589Z", "updated_at": "2025-05-20T14:51:39.589Z", "bonus_score": false, "clear_score": false, "option_text": "Immediate ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 261, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.664Z", "updated_at": "2025-05-20T14:51:39.664Z", "bonus_score": false, "clear_score": false, "option_text": "Within 5 minutes ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 270, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.731Z", "updated_at": "2025-05-20T14:51:39.731Z", "bonus_score": false, "clear_score": false, "option_text": "Longer than 5 minutes ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 275, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.768Z", "updated_at": "2025-05-20T14:51:39.768Z", "bonus_score": false, "clear_score": false, "option_text": "Delayed ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 280, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.807Z", "updated_at": "2025-05-20T14:51:39.807Z", "bonus_score": false, "clear_score": false, "option_text": "Significantly delayed ", "question_id": 118, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Was the return process prompt?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.544Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.544Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14546", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 41}, {"id": 127, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 576, "files": [], "score": 5, "answer": "Very respectful ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.337Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.337Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 127}, "options": [{"id": 290, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.851Z", "updated_at": "2025-05-20T14:51:39.851Z", "bonus_score": false, "clear_score": false, "option_text": "Very respectful ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 298, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.867Z", "updated_at": "2025-05-20T14:51:39.867Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 302, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.892Z", "updated_at": "2025-05-20T14:51:39.892Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 308, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.913Z", "updated_at": "2025-05-20T14:51:39.913Z", "bonus_score": false, "clear_score": false, "option_text": "Dismissive ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 322, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.047Z", "updated_at": "2025-05-20T14:51:40.047Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/disrespectful ", "question_id": 127, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Did the staff treat you respectfully during the return?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.836Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.836Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14547", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 41}, {"id": 136, "file": null, "sort": 2, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 579, "files": [], "score": 5, "answer": "Fully followed ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.381Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.381Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 136}, "options": [{"id": 328, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.099Z", "updated_at": "2025-05-20T14:51:40.099Z", "bonus_score": false, "clear_score": false, "option_text": "Fully followed ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 330, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.238Z", "updated_at": "2025-05-20T14:51:40.238Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 335, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.255Z", "updated_at": "2025-05-20T14:51:40.255Z", "bonus_score": false, "clear_score": false, "option_text": "Minor issues ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 340, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.270Z", "updated_at": "2025-05-20T14:51:40.270Z", "bonus_score": false, "clear_score": false, "option_text": "Procedural violation ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 344, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.285Z", "updated_at": "2025-05-20T14:51:40.285Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 136, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.080Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.080Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14548", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 41}, {"id": 141, "file": null, "sort": 3, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 588, "files": [], "score": 5, "answer": "Very clearly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.658Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.658Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 141}, "options": [{"id": 352, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:40.311Z", "updated_at": "2025-05-20T14:51:40.311Z", "bonus_score": false, "clear_score": false, "option_text": "Very clearly ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 357, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:40.326Z", "updated_at": "2025-05-20T14:51:40.326Z", "bonus_score": false, "clear_score": false, "option_text": "Briefly ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 360, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:40.336Z", "updated_at": "2025-05-20T14:51:40.336Z", "bonus_score": false, "clear_score": false, "option_text": "Vaguely ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 361, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:40.344Z", "updated_at": "2025-05-20T14:51:40.344Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain explanation ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 363, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.354Z", "updated_at": "2025-05-20T14:51:40.354Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 141, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "4.Did they clearly explain the return policy?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:40.295Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.295Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14549", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 41}, {"id": 145, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 594, "files": [], "score": 0, "answer": "Return was processed properly, with clear explanations.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.716Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.716Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 145}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.367Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.367Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14550", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 41}], "total_score": 20}, {"id": 42, "name": " Appearance and Behavior", "score": 10, "questions": [{"id": 119, "file": null, "sort": 0, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 561, "files": [], "score": 5, "answer": "Fully neat and appropriate ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.063Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.063Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 119}, "options": [{"id": 253, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.610Z", "updated_at": "2025-05-20T14:51:39.610Z", "bonus_score": false, "clear_score": false, "option_text": "Fully neat and appropriate ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 259, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.665Z", "updated_at": "2025-05-20T14:51:39.665Z", "bonus_score": false, "clear_score": false, "option_text": "Minor flaws ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 265, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.708Z", "updated_at": "2025-05-20T14:51:39.708Z", "bonus_score": false, "clear_score": false, "option_text": "Messy outfit ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 271, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.745Z", "updated_at": "2025-05-20T14:51:39.745Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 277, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.793Z", "updated_at": "2025-05-20T14:51:39.793Z", "bonus_score": false, "clear_score": false, "option_text": "Untidy appearance ", "question_id": 119, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Was the employee neat and well-groomed?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.550Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.550Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14551", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 42}, {"id": 126, "file": null, "sort": 1, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 570, "files": [], "score": 5, "answer": "Fully professional ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.246Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.246Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 126}, "options": [{"id": 288, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.844Z", "updated_at": "2025-05-20T14:51:39.844Z", "bonus_score": false, "clear_score": false, "option_text": "Fully professional ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 294, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.859Z", "updated_at": "2025-05-20T14:51:39.859Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly professional ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 300, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.877Z", "updated_at": "2025-05-20T14:51:39.877Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 307, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T14:51:39.912Z", "updated_at": "2025-05-20T14:51:39.912Z", "bonus_score": false, "clear_score": false, "option_text": "Irritated/unskilled ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 315, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.985Z", "updated_at": "2025-05-20T14:51:39.985Z", "bonus_score": false, "clear_score": false, "option_text": "Rude or sarcastic ", "question_id": 126, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Was the communication style professional?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.823Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.823Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14552", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 42}, {"id": 131, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 583, "files": [], "score": 0, "answer": "Appearance fully met the standard.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.612Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.612Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 131}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.054Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.054Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14553", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 42}], "total_score": 10}, {"id": 39, "name": " Overall Impression", "score": 10, "questions": [{"id": 115, "file": null, "sort": 0, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 560, "files": [], "score": 5, "answer": "Very personalized ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.044Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.044Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 115}, "options": [{"id": 240, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.548Z", "updated_at": "2025-05-20T14:51:39.548Z", "bonus_score": false, "clear_score": false, "option_text": "Very personalized ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 251, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.596Z", "updated_at": "2025-05-20T14:51:39.596Z", "bonus_score": false, "clear_score": false, "option_text": "Personalized ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 262, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.668Z", "updated_at": "2025-05-20T14:51:39.668Z", "bonus_score": false, "clear_score": false, "option_text": "Not really ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 269, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.722Z", "updated_at": "2025-05-20T14:51:39.722Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 274, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:39.764Z", "updated_at": "2025-05-20T14:51:39.764Z", "bonus_score": false, "clear_score": false, "option_text": "Completely indifferent ", "question_id": 115, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "1.Did the service feel personalized?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.519Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.519Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14554", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 39}, {"id": 125, "file": null, "sort": 1, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 569, "files": [], "score": 5, "answer": "Very satisfied ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.229Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.229Z", "total_score": 5, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 125}, "options": [{"id": 285, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T14:51:39.833Z", "updated_at": "2025-05-20T14:51:39.833Z", "bonus_score": false, "clear_score": false, "option_text": "Very satisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 292, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T14:51:39.856Z", "updated_at": "2025-05-20T14:51:39.856Z", "bonus_score": false, "clear_score": false, "option_text": "Satisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 301, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T14:51:39.878Z", "updated_at": "2025-05-20T14:51:39.878Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 309, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 1, "created_at": "2025-05-20T14:51:39.916Z", "updated_at": "2025-05-20T14:51:39.916Z", "bonus_score": false, "clear_score": false, "option_text": "Dissatisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}, {"id": 320, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T14:51:40.046Z", "updated_at": "2025-05-20T14:51:40.046Z", "bonus_score": false, "clear_score": false, "option_text": "Very dissatisfied ", "question_id": 125, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 23, "is_comment_required": false}], "question": "2.Overall satisfaction with the visit:\\r\\n", "deletedAt": null, "created_at": "2025-05-20T14:51:39.801Z", "scale_type": null, "updated_at": "2025-05-20T14:51:39.801Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14555", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 39}, {"id": 135, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 584, "files": [], "score": 0, "answer": "The visit was excellent. A benchmark of quality service.", "status": 0, "comment": "", "uploads": ["https://proxy.happeas.space/file/read/local/1/2397228f39f844b1a559d1c5b0d028f8.jpg"], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.619Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.619Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 135}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-20T14:51:40.080Z", "scale_type": null, "updated_at": "2025-05-20T14:51:40.080Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14556", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 39}], "total_score": 10}, {"id": 40, "name": " NPS", "score": 0, "questions": [{"id": 117, "file": null, "sort": 0, "type": "nps", "image": "", "score": 0, "amount": 0, "answers": {"id": 568, "files": [], "score": 0, "answer": "10", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:28:39.213Z", "param_json": {}, "updated_at": "2025-05-20T15:28:39.213Z", "total_score": 0, "questionnaire_id": 23, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 334, "questionnaire_question_id": 117}, "options": [], "question": "1. On a scale from 0 to 10, how likely are you to recommend our company based on your first interaction (greeting) today?", "deletedAt": null, "created_at": "2025-05-20T14:51:39.529Z", "scale_type": "star-num", "updated_at": "2025-05-20T14:51:39.529Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": "", "total_score": 0, "heatmap_time": 0, "scale_amount": 11, "question_type": "nps", "attachment_max": 0, "attachment_min": 0, "identification": "14587", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": "nps", "questionnaire_id": 23, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 40}], "total_score": 0}], "answer_id": 334, "ces_index": 0, "client_id": 6, "csi_index": 0, "deletedAt": null, "nps_index": 117, "created_at": "2025-05-20T08:43:21.189Z", "updated_at": "2025-05-20T08:43:21.189Z", "hide_client": false, "hide_report": false, "hide_company": false, "customization": {"type": 0, "textColor": "#191919", "headerColor": "#787878", "sectionColor": "#000000", "backgroundColor": "#d7c479", "headerBackground": "#140909", "sectionBackground": "#c0f1a0"}, "identification": "968", "completion_text": null, "feedback_question": "", "validator_comment": null, "add_files_to_survey": false, "allow_same_ip_retake": false, "enable_survey_payment": false, "forced_completion_text": null, "save_unfinished_survey": false, "add_website_link_at_end": false, "enable_question_numbering": false, "use_standard_contact_form": false, "enable_hidden_answer_display": false, "enable_random_question_order": false}	2025-05-20 17:30:34.120633	2025-05-20 17:30:34.120633
115	4	317	{"id": 22, "code": "EjXLE0", "name": "Consultation with purchase", "task": false, "type": "qr", "status": 11, "options": [], "shop_id": 84, "user_id": 4, "feedback": false, "hide_all": false, "mistakes": [8, 11], "sections": [{"id": 26, "name": " Entrance and Greeting", "score": 2, "questions": [{"id": 76, "file": null, "sort": 0, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 451, "files": [], "score": 2, "answer": "After more than 30 seconds", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.518Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.518Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 76}, "options": [{"id": 107, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.820Z", "updated_at": "2025-05-20T14:52:01.054Z", "bonus_score": false, "clear_score": false, "option_text": "Instantly", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 113, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.090Z", "bonus_score": false, "clear_score": false, "option_text": "Within 15 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 125, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.853Z", "updated_at": "2025-05-20T14:52:01.112Z", "bonus_score": false, "clear_score": false, "option_text": "Within 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 133, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.874Z", "updated_at": "2025-05-20T14:52:01.133Z", "bonus_score": false, "clear_score": false, "option_text": "After more than 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 140, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.151Z", "bonus_score": false, "clear_score": false, "option_text": "Did not notice me", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.How quickly did the staff notice you after entering the location?", "deletedAt": null, "created_at": "2025-05-19T12:11:03.784Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.784Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14374", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 89, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 463, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.569Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.569Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 89}, "options": [{"id": 157, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.193Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 170, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.950Z", "updated_at": "2025-05-20T14:52:01.207Z", "bonus_score": false, "clear_score": false, "option_text": "Polite but not enthusiastic ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 178, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.972Z", "updated_at": "2025-05-20T14:52:01.233Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 180, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.981Z", "updated_at": "2025-05-20T14:52:01.263Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 186, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.288Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.908Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.908Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14376", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 98, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 464, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.573Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.573Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 98}, "options": [{"id": 198, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.010Z", "updated_at": "2025-05-20T14:52:01.338Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 201, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.017Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 203, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.020Z", "updated_at": "2025-05-20T14:52:01.363Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 207, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 210, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.032Z", "updated_at": "2025-05-20T14:52:01.377Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.999Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.999Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14383", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 103, "file": null, "sort": 3, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 475, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.618Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.618Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 103}, "options": [{"id": 213, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.040Z", "updated_at": "2025-05-20T14:52:01.388Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 216, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.044Z", "updated_at": "2025-05-20T14:52:01.392Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 219, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.049Z", "updated_at": "2025-05-20T14:52:01.396Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 221, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.053Z", "updated_at": "2025-05-20T14:52:01.402Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 223, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.408Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.036Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.036Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14384", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 106, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 481, "files": [], "score": 0, "answer": "{\\"value\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.634Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.634Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 106}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.063Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.063Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14385", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}], "total_score": 20}, {"id": 30, "name": "Contact and Needs Identification", "score": 0, "questions": [{"id": 80, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 450, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.514Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.514Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 80}, "options": [{"id": 105, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.030Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 110, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.826Z", "updated_at": "2025-05-20T14:52:01.055Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 117, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.072Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 122, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.093Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 129, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14386", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 109, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 458, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.545Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.545Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 109}, "options": [{"id": 230, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T06:07:44.140Z", "updated_at": "2025-05-20T14:52:01.146Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 231, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T06:07:44.689Z", "updated_at": "2025-05-20T14:52:01.165Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 232, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T06:07:44.693Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 233, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T06:07:44.696Z", "updated_at": "2025-05-20T14:52:01.202Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 234, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T06:07:44.700Z", "updated_at": "2025-05-20T14:52:01.216Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T06:07:43.856Z", "scale_type": null, "updated_at": "2025-05-20T06:07:43.856Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14516", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 85, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 468, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.594Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.594Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 85}, "options": [{"id": 139, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.256Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 144, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.897Z", "updated_at": "2025-05-20T14:52:01.270Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 152, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.284Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 163, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.295Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 172, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.956Z", "updated_at": "2025-05-20T14:52:01.311Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.873Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.873Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14387", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 96, "file": null, "sort": 3, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 473, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.611Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.611Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 96}, "options": [{"id": 185, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.987Z", "updated_at": "2025-05-20T14:52:01.334Z", "bonus_score": false, "clear_score": false, "option_text": "Very confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 194, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.342Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 197, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.350Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 199, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.014Z", "updated_at": "2025-05-20T14:52:01.354Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 202, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.019Z", "updated_at": "2025-05-20T14:52:01.361Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.973Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.973Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14394", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 102, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 479, "files": [], "score": 0, "answer": "{\\"value\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.629Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.629Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 102}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.026Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.026Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14395", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}], "total_score": 20}, {"id": 31, "name": " Product/Service Presentation", "score": 0, "questions": [{"id": 81, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 452, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.523Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.523Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 81}, "options": [{"id": 106, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.032Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 114, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.057Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 123, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.852Z", "updated_at": "2025-05-20T14:52:01.073Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 134, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.872Z", "updated_at": "2025-05-20T14:52:01.095Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 142, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.891Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.800Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.800Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14396", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 90, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 461, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.558Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.558Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 90}, "options": [{"id": 155, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.147Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 167, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.948Z", "updated_at": "2025-05-20T14:52:01.167Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 177, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.969Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 183, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.203Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 190, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.994Z", "updated_at": "2025-05-20T14:52:01.217Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.912Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.912Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14397", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 100, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 469, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.599Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.599Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 100}, "options": [{"id": 200, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.016Z", "updated_at": "2025-05-20T14:52:01.257Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 204, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.022Z", "updated_at": "2025-05-20T14:52:01.271Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 206, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 208, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.296Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 211, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.033Z", "updated_at": "2025-05-20T14:52:01.313Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.007Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.007Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14398", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 104, "file": null, "sort": 3, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 472, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.608Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.608Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 104}, "options": [{"id": 215, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.043Z", "updated_at": "2025-05-20T14:52:01.335Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 218, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.048Z", "updated_at": "2025-05-20T14:52:01.343Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 220, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.052Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 222, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.357Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 224, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.062Z", "updated_at": "2025-05-20T14:52:01.365Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.037Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.037Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14399", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 107, "file": null, "sort": 4, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 478, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.626Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.626Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 107}, "options": [{"id": 225, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.070Z", "updated_at": "2025-05-20T14:52:01.375Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 226, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.073Z", "updated_at": "2025-05-20T14:52:01.379Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 227, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.076Z", "updated_at": "2025-05-20T14:52:01.385Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 228, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.079Z", "updated_at": "2025-05-20T14:52:01.390Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 229, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.083Z", "updated_at": "2025-05-20T14:52:01.397Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.067Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.067Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14400", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 108, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 482, "files": [], "score": 0, "answer": "{\\"value\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.638Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.638Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 108}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.087Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.087Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14401", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}], "total_score": 25}, {"id": 29, "name": " Handling Objections", "score": 0, "questions": [{"id": 79, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 448, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.314Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.314Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 79}, "options": [{"id": 104, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.816Z", "updated_at": "2025-05-20T14:52:01.034Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 109, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.058Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 116, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 121, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.096Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 128, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.115Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14402", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 84, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 456, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.538Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.538Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 84}, "options": [{"id": 138, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.149Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 147, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.912Z", "updated_at": "2025-05-20T14:52:01.168Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 151, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.925Z", "updated_at": "2025-05-20T14:52:01.191Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 159, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.934Z", "updated_at": "2025-05-20T14:52:01.205Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 165, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.942Z", "updated_at": "2025-05-20T14:52:01.218Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.872Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.872Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14403", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 92, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 465, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.577Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.577Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 92}, "options": [{"id": 175, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.965Z", "updated_at": "2025-05-20T14:52:01.259Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 179, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.978Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 184, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 189, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.992Z", "updated_at": "2025-05-20T14:52:01.297Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 193, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.314Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.955Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.955Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14410", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 99, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 476, "files": [], "score": 0, "answer": "{\\"value\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.622Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.622Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 99}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.005Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.005Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14411", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}], "total_score": 15}, {"id": 32, "name": " Purchase Process", "score": 4, "questions": [{"id": 82, "file": null, "sort": 0, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 453, "files": [], "score": 4, "answer": "Minor delay ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.527Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.527Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 82}, "options": [{"id": 108, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.035Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 120, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.848Z", "updated_at": "2025-05-20T14:52:01.059Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 132, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.868Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 137, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.883Z", "updated_at": "2025-05-20T14:52:01.097Z", "bonus_score": false, "clear_score": false, "option_text": "Slow ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 145, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.903Z", "updated_at": "2025-05-20T14:52:01.116Z", "bonus_score": false, "clear_score": false, "option_text": "Long wait or issues ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.804Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.804Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14412", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 91, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 459, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.550Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.550Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 91}, "options": [{"id": 154, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.928Z", "updated_at": "2025-05-20T14:52:01.150Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 161, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.937Z", "updated_at": "2025-05-20T14:52:01.169Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 166, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.949Z", "updated_at": "2025-05-20T14:52:01.192Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 173, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.960Z", "updated_at": "2025-05-20T14:52:01.206Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 176, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.970Z", "updated_at": "2025-05-20T14:52:01.219Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.916Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.916Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14413", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 97, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 467, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.586Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.586Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 97}, "options": [{"id": 182, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.260Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 187, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 192, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.286Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", 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"", "score": 0, "amount": 0, "answers": {"id": 477, "files": [], "score": 0, "answer": "{\\"value\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.624Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.624Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 110}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T06:58:31.977Z", "scale_type": null, "updated_at": "2025-05-20T06:58:31.977Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14517", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}], "total_score": 15}, {"id": 28, "name": " Product Return", "score": 0, "questions": [{"id": 78, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 449, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.509Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.509Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 78}, "options": [{"id": 103, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.812Z", "updated_at": "2025-05-20T14:52:01.106Z", "bonus_score": false, "clear_score": false, "option_text": "Immediate ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 111, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.830Z", "updated_at": "2025-05-20T14:52:01.135Z", "bonus_score": false, "clear_score": false, "option_text": "Within 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 118, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.845Z", "updated_at": "2025-05-20T14:52:01.175Z", "bonus_score": false, "clear_score": false, "option_text": "Longer than 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 124, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.855Z", "updated_at": "2025-05-20T14:52:01.196Z", "bonus_score": false, "clear_score": false, "option_text": "Delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 130, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.865Z", "updated_at": "2025-05-20T14:52:01.224Z", "bonus_score": false, "clear_score": false, "option_text": "Significantly delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the return process prompt?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.791Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.791Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14415", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 86, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 462, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.563Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.563Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 86}, "options": [{"id": 143, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.893Z", "updated_at": "2025-05-20T14:52:01.268Z", "bonus_score": false, "clear_score": false, "option_text": "Very respectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 148, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.915Z", "updated_at": "2025-05-20T14:52:01.287Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 153, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.927Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 160, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.936Z", "updated_at": "2025-05-20T14:52:01.321Z", "bonus_score": false, "clear_score": false, "option_text": "Dismissive ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 169, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.953Z", "updated_at": "2025-05-20T14:52:01.337Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/disrespectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff treat you respectfully during the return?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.885Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.885Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14416", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 94, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 466, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.581Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.581Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 94}, "options": [{"id": 181, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.980Z", "updated_at": "2025-05-20T14:52:01.358Z", "bonus_score": false, "clear_score": false, "option_text": "Fully followed ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 188, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.366Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 191, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Minor issues ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 195, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.004Z", "updated_at": "2025-05-20T14:52:01.376Z", "bonus_score": false, "clear_score": false, "option_text": "Procedural violation ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 196, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.381Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.965Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.965Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14423", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 101, "file": null, "sort": 3, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 474, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.614Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.614Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 101}, "options": [{"id": 205, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.023Z", "updated_at": "2025-05-20T14:52:01.391Z", "bonus_score": false, "clear_score": false, "option_text": "Very clearly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 209, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.398Z", "bonus_score": false, "clear_score": false, "option_text": "Briefly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 212, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.035Z", "updated_at": "2025-05-20T14:52:01.403Z", "bonus_score": false, "clear_score": false, "option_text": "Vaguely ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 214, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.041Z", "updated_at": "2025-05-20T14:52:01.409Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 217, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.045Z", "updated_at": "2025-05-20T14:52:01.413Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they clearly explain the return policy?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.016Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.016Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14424", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 105, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 480, "files": [], "score": 0, "answer": "{\\"value\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.632Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.632Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 105}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.051Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.051Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14425", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}], "total_score": 20}, {"id": 33, "name": " Appearance and Behavior", "score": 0, "questions": [{"id": 83, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 454, "files": [], "score": 0, "answer": "{\\"selectedOptions\\":[\\"\\"],\\"otherOption\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.531Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.531Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 83}, "options": [{"id": 112, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.832Z", "updated_at": "2025-05-20T14:52:01.091Z", "bonus_score": false, "clear_score": false, "option_text": "Fully neat and appropriate ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 119, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.847Z", "updated_at": "2025-05-20T14:52:01.126Z", "bonus_score": false, "clear_score": false, "option_text": "Minor flaws ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 126, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.857Z", "updated_at": "2025-05-20T14:52:01.162Z", "bonus_score": false, "clear_score": false, "option_text": "Messy outfit ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 131, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.867Z", "updated_at": "2025-05-20T14:52:01.184Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 136, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.878Z", "updated_at": "2025-05-20T14:52:01.201Z", "bonus_score": false, "clear_score": false, "option_text": "Untidy appearance ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the employee neat and well-groomed?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.817Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.817Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14426", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}, {"id": 88, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 460, "files": [], "score": 0, "answer": "Rude or sarcastic ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.554Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.554Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 88}, "options": [{"id": 149, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.921Z", "updated_at": "2025-05-20T14:52:01.241Z", "bonus_score": false, "clear_score": false, "option_text": "Fully professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 156, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.931Z", "updated_at": "2025-05-20T14:52:01.261Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 162, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.274Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 168, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.951Z", "updated_at": "2025-05-20T14:52:01.300Z", "bonus_score": false, "clear_score": false, "option_text": "Irritated/unskilled ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 174, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.963Z", "updated_at": "2025-05-20T14:52:01.323Z", "bonus_score": false, "clear_score": false, "option_text": "Rude or sarcastic ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the communication style professional?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.908Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.908Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14433", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}, {"id": 95, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 471, "files": [], "score": 0, "answer": "{\\"value\\":\\"\\"}", "status": 0, "comment": 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"answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}], "total_score": 10}, {"id": 27, "name": " Overall Impression", "score": 8, "questions": [{"id": 77, "file": null, "sort": 0, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 455, "files": [], "score": 5, "answer": "Very personalized ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.534Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.534Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 77}, "options": [{"id": 102, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.811Z", "updated_at": "2025-05-20T14:52:01.060Z", "bonus_score": false, "clear_score": false, "option_text": "Very personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 115, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.833Z", "updated_at": "2025-05-20T14:52:01.076Z", "bonus_score": false, "clear_score": false, "option_text": "Personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 127, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.856Z", "updated_at": "2025-05-20T14:52:01.103Z", "bonus_score": false, "clear_score": false, "option_text": "Not really ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 135, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.877Z", "updated_at": "2025-05-20T14:52:01.117Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 141, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.890Z", "updated_at": "2025-05-20T14:52:01.143Z", "bonus_score": false, "clear_score": false, "option_text": "Completely indifferent ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the service feel personalized?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.790Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.790Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14435", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}, {"id": 87, "file": null, "sort": 1, "type": "single", "image": "", "score": 9, "amount": 5, "answers": {"id": 457, "files": [], "score": 3, "answer": "Neutral ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.543Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.543Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 87}, "options": [{"id": 146, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.910Z", "updated_at": "2025-05-20T14:52:01.215Z", "bonus_score": false, "clear_score": false, "option_text": "Very satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 150, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.253Z", "bonus_score": false, "clear_score": false, "option_text": "Satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 158, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.933Z", "updated_at": "2025-05-20T14:52:01.282Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 164, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 1, "created_at": "2025-05-19T12:11:03.941Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Dissatisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 171, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.954Z", "updated_at": "2025-05-20T14:52:01.323Z", "bonus_score": false, "clear_score": false, "option_text": "Very dissatisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Overall satisfaction with the visit:\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.897Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.897Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14442", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}, {"id": 93, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 470, "files": [], "score": 0, "answer": "{\\"value\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T08:10:21.603Z", "param_json": {}, "updated_at": "2025-05-20T08:10:21.603Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 93}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:03.964Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.964Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14443", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}], "total_score": 10}, {"id": 43, "name": " NPS", "score": 0, "questions": [{"id": 147, "file": null, "sort": 0, "type": "nps", "image": "", "score": 0, "amount": 0, "answers": {"id": 559, "files": [], "score": 0, "answer": "{\\"value\\":\\"\\"}", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T15:18:01.781Z", "param_json": {}, "updated_at": "2025-05-20T15:18:01.781Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 317, "questionnaire_question_id": 147}, "options": [], "question": "1. On a scale from 0 to 10, how likely are you to recommend our company based on your first interaction (greeting) today?", "deletedAt": null, "created_at": "2025-05-20T14:52:01.061Z", "scale_type": "star-num", "updated_at": "2025-05-20T14:52:01.061Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": "", "total_score": 0, "heatmap_time": 0, "scale_amount": 11, "question_type": "nps", "attachment_max": 0, "attachment_min": 0, "identification": "14588", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": "nps", "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 43}], "total_score": 0}], "answer_id": 317, "ces_index": 0, "client_id": 6, "csi_index": 0, "deletedAt": null, "nps_index": 147, "created_at": "2025-05-19T10:06:52.702Z", "updated_at": "2025-05-19T10:06:52.702Z", "hide_client": false, "hide_report": false, "hide_company": false, "customization": {"type": 0, "textColor": "#191919", "headerColor": "#787878", "sectionColor": "#000000", "backgroundColor": "#d7c479", "headerBackground": "#140909", "sectionBackground": "#c0f1a0"}, "identification": "947", "completion_text": null, "feedback_question": "", "validator_comment": null, "add_files_to_survey": false, "allow_same_ip_retake": false, "enable_survey_payment": false, "forced_completion_text": null, "save_unfinished_survey": false, "add_website_link_at_end": false, "enable_question_numbering": false, "use_standard_contact_form": false, "enable_hidden_answer_display": false, "enable_random_question_order": false}	2025-05-20 17:51:25.313146	2025-05-20 17:51:25.313146
