{"color": "#da5107", "date_end": "2025-05-22T00:00:00.000Z", "location": "HU", "projects": [{"id": "proj1", "color": "#da5107", "values": [46.666666666666664, 0, 43.333333333333336, 39, 75], "sections": [{"icon": 2, "name": "Greeting", "delta": 0, "quote": "Customers overall had mixed experiences with the service.", "percent": 0, "indicator": [{"name": "NPS", "type": "NPS", "delta": 0, "percent": 12, "projects": [{"questions": [60], "project_id": 7}, {"questions": [117], "project_id": 12}, {"questions": [147], "project_id": 11}]}, {"name": "MSh", "type": "MSh", "delta": 0, "percent": 78, "projects": [{"questions": [46, 51, 53, 56], "project_id": 6}]}, {"name": "CES", "type": "CES", "delta": 0, "percent": 50, "projects": [{"questions": [73, 72], "project_id": 10}]}]}, {"icon": 4, "name": "Needs Identification Stage", "delta": 0, "quote": "Customers overall were happy but complained about slight difficulty getting all information. Some felt confusion and had to ask multiple times for clarification. However, they found the staff very helpful, quick, and clear in their responses.", "percent": 0, "indicator": [{"name": "CSI", "type": "CSI", "delta": 0, "percent": null, "projects": [{"questions": [67], "project_id": 8}]}, {"name": "MSh", "type": "MSh", "delta": 0, "percent": 88, "projects": [{"questions": [44, 46, 45], "project_id": 6}]}, {"name": "NPS", "type": "NPS", "delta": 0, "percent": 0, "projects": []}, {"name": "CES", "type": "CES", "delta": 0, "percent": 50, "projects": [{"questions": [71, 72, 73], "project_id": 10}]}]}, {"icon": 1, "name": "Frr", "delta": 0, "quote": "Customers overall had mixed feelings about the initial greeting. Some felt the approach was very polite and attentive, while others mentioned that it felt mechanical with no real connection.", "percent": 0, "indicator": [{"name": "CES", "type": "CES", "delta": 0, "percent": 50, "projects": [{"questions": [71, 72, 73], "project_id": 10}]}, {"name": "MSh", "type": "MSh", "delta": 0, "percent": 80, "projects": [{"questions": [61, 62], "project_id": 7}, {"questions": [133, 120, 128, 137, 143, 111], "project_id": 12}]}, {"name": "CSI", "type": "CSI", "delta": 0, "percent": 0, "projects": []}]}, {"icon": 2, "name": "Product Presentation", "delta": 0, "quote": "Customers overall were happy but complained about slight difficulty getting all info. Everything was smooth and easy. Quick and clear responses.", "percent": 0, "indicator": [{"name": "NPS", "type": "NPS", "delta": 0, "percent": 0, "projects": [{"questions": [68], "project_id": 9}]}, {"name": "MSh", "type": "MSh", "delta": 0, "percent": 67, "projects": [{"questions": [45, 50, 55, 52], "project_id": 6}]}, {"name": "CES", "type": "CES", "delta": 0, "percent": 50, "projects": [{"questions": [71, 72], "project_id": 10}]}]}, {"icon": 3, "name": "Return", "delta": 0, "quote": "Customers overall were happy but complained about lack of involvement.", "percent": 0, "indicator": [{"name": "MSh", "type": "MSh", "delta": 0, "percent": 75, "projects": [{"questions": [78, 101, 105, 86, 94], "project_id": 11}]}]}]}], "client_id": 6, "date_start": "2024-10-01T00:00:00.000Z", "location_type": 1}