103	4	239	{"id": 22, "code": "EjXLE0", "name": "Consultation with purchase", "task": false, "type": "qr", "status": 22, "options": [], "shop_id": 80, "user_id": 4, "feedback": false, "hide_all": false, "mistakes": [], "sections": [{"id": 26, "name": " Entrance and Greeting", "score": 18, "questions": [{"id": 76, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 311, "files": [], "score": 5, "answer": "Instantly", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.141Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.141Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 76}, "options": [{"id": 107, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.820Z", "updated_at": "2025-05-20T14:52:01.054Z", "bonus_score": false, "clear_score": false, "option_text": "Instantly", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 113, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.090Z", "bonus_score": false, "clear_score": false, "option_text": "Within 15 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 125, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.853Z", "updated_at": "2025-05-20T14:52:01.112Z", "bonus_score": false, "clear_score": false, "option_text": "Within 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 133, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.874Z", "updated_at": "2025-05-20T14:52:01.133Z", "bonus_score": false, "clear_score": false, "option_text": "After more than 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 140, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.151Z", "bonus_score": false, "clear_score": false, "option_text": "Did not notice me", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.How quickly did the staff notice you after entering the location?", "deletedAt": null, "created_at": "2025-05-19T12:11:03.784Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.784Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14374", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 89, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 319, "files": [], "score": 4, "answer": "Polite but not enthusiastic ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.186Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.186Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 89}, "options": [{"id": 157, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.193Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 170, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.950Z", "updated_at": "2025-05-20T14:52:01.207Z", "bonus_score": false, "clear_score": false, "option_text": "Polite but not enthusiastic ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 178, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.972Z", "updated_at": "2025-05-20T14:52:01.233Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 180, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.981Z", "updated_at": "2025-05-20T14:52:01.263Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 186, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.288Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.908Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.908Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14376", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 98, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 327, "files": [], "score": 4, "answer": "Yes, but briefly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.215Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.215Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 98}, "options": [{"id": 198, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.010Z", "updated_at": "2025-05-20T14:52:01.338Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 201, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.017Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 203, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.020Z", "updated_at": "2025-05-20T14:52:01.363Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 207, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 210, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.032Z", "updated_at": "2025-05-20T14:52:01.377Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.999Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.999Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14383", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 103, "file": null, "sort": 3, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 334, "files": [], "score": 5, "answer": "Yes, timely and unobtrusive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.233Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.233Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 103}, "options": [{"id": 213, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.040Z", "updated_at": "2025-05-20T14:52:01.388Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 216, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.044Z", "updated_at": "2025-05-20T14:52:01.392Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 219, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.049Z", "updated_at": "2025-05-20T14:52:01.396Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 221, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.053Z", "updated_at": "2025-05-20T14:52:01.402Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 223, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.408Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.036Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.036Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14384", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 106, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 339, "files": [], "score": 0, "answer": "The greeting was very warm, the employee was friendly.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.246Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.246Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 106}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.063Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.063Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14385", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}], "total_score": 20}, {"id": 30, "name": "Contact and Needs Identification", "score": 18, "questions": [{"id": 80, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 309, "files": [], "score": 5, "answer": "Yes, asked relevant questions ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.134Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.134Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 80}, "options": [{"id": 105, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.030Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 110, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.826Z", "updated_at": "2025-05-20T14:52:01.055Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 117, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.072Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 122, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.093Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 129, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14386", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 109, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 341, "files": [], "score": 5, "answer": "Very attentive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": true, "no_answer": false, "created_at": "2025-05-20T06:08:50.480Z", "param_json": {}, "updated_at": "2025-05-20T06:08:50.480Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 109}, "options": [{"id": 230, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T06:07:44.140Z", "updated_at": "2025-05-20T14:52:01.146Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 231, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T06:07:44.689Z", "updated_at": "2025-05-20T14:52:01.165Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 232, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T06:07:44.693Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 233, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T06:07:44.696Z", "updated_at": "2025-05-20T14:52:01.202Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 234, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T06:07:44.700Z", "updated_at": "2025-05-20T14:52:01.216Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T06:07:43.856Z", "scale_type": null, "updated_at": "2025-05-20T06:07:43.856Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14516", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 85, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 318, "files": [], "score": 4, "answer": "Somewhat interactive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.173Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.173Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 85}, "options": [{"id": 139, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.256Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 144, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.897Z", "updated_at": "2025-05-20T14:52:01.270Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 152, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.284Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 163, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.295Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 172, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.956Z", "updated_at": "2025-05-20T14:52:01.311Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.873Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.873Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14387", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 96, "file": null, "sort": 3, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 328, "files": [], "score": 4, "answer": "Mostly confident ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.219Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.219Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 96}, "options": [{"id": 185, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.987Z", "updated_at": "2025-05-20T14:52:01.334Z", "bonus_score": false, "clear_score": false, "option_text": "Very confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 194, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.342Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 197, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.350Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 199, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.014Z", "updated_at": "2025-05-20T14:52:01.354Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 202, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.019Z", "updated_at": "2025-05-20T14:52:01.361Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.973Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.973Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14394", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 102, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 336, "files": [], "score": 0, "answer": "Good needs clarification, but could offer options more actively.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.239Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.239Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 102}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.026Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.026Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14395", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}], "total_score": 20}, {"id": 31, "name": " Product/Service Presentation", "score": 24, "questions": [{"id": 81, "file": null, "sort": 0, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 312, "files": [], "score": 5, "answer": "Fully aligned ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.143Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.143Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 81}, "options": [{"id": 106, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.032Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 114, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.057Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 123, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.852Z", "updated_at": "2025-05-20T14:52:01.073Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 134, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.872Z", "updated_at": "2025-05-20T14:52:01.095Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 142, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.891Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.800Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.800Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14396", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 90, "file": null, "sort": 1, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 322, "files": [], "score": 5, "answer": "Clear and convincing ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.197Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.197Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 90}, "options": [{"id": 155, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.147Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 167, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.948Z", "updated_at": "2025-05-20T14:52:01.167Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 177, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.969Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 183, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.203Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 190, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.994Z", "updated_at": "2025-05-20T14:52:01.217Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.912Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.912Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14397", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 100, "file": null, "sort": 2, "type": "single", "image": "", "score": 24, "amount": 5, "answers": {"id": 326, "files": [], "score": 4, "answer": "One example ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.211Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.211Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 100}, "options": [{"id": 200, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.016Z", "updated_at": "2025-05-20T14:52:01.257Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 204, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.022Z", "updated_at": "2025-05-20T14:52:01.271Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 206, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 208, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.296Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 211, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.033Z", "updated_at": "2025-05-20T14:52:01.313Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.007Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.007Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14398", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 104, "file": null, "sort": 3, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 332, "files": [], "score": 5, "answer": "Yes, appropriately and naturally ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.229Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.229Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 104}, "options": [{"id": 215, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.043Z", "updated_at": "2025-05-20T14:52:01.335Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 218, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.048Z", "updated_at": "2025-05-20T14:52:01.343Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 220, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.052Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 222, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.357Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 224, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.062Z", "updated_at": "2025-05-20T14:52:01.365Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.037Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.037Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14399", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 107, "file": null, "sort": 4, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 337, "files": [], "score": 5, "answer": "Expert level ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.241Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.241Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 107}, "options": [{"id": 225, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.070Z", "updated_at": "2025-05-20T14:52:01.375Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 226, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.073Z", "updated_at": "2025-05-20T14:52:01.379Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 227, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.076Z", "updated_at": "2025-05-20T14:52:01.385Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 228, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.079Z", "updated_at": "2025-05-20T14:52:01.390Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 229, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.083Z", "updated_at": "2025-05-20T14:52:01.397Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.067Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.067Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14400", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 108, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 340, "files": [], "score": 0, "answer": "The consultation was informative, the employee knows the products", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.249Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.249Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 108}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.087Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.087Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14401", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}], "total_score": 25}, {"id": 29, "name": " Handling Objections", "score": 15, "questions": [{"id": 79, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 313, "files": [], "score": 5, "answer": "Yes, fully addressed my concerns ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.147Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.147Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 79}, "options": [{"id": 104, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.816Z", "updated_at": "2025-05-20T14:52:01.034Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 109, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.058Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 116, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 121, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.096Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 128, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.115Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14402", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 84, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 323, "files": [], "score": 5, "answer": "Yes, relevant and reasonable ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.201Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.201Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 84}, "options": [{"id": 138, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.149Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 147, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.912Z", "updated_at": "2025-05-20T14:52:01.168Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 151, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.925Z", "updated_at": "2025-05-20T14:52:01.191Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 159, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.934Z", "updated_at": "2025-05-20T14:52:01.205Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 165, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.942Z", "updated_at": "2025-05-20T14:52:01.218Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.872Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.872Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14403", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 92, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 324, "files": [], "score": 5, "answer": "Very engaged ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.205Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.205Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 92}, "options": [{"id": 175, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.965Z", "updated_at": "2025-05-20T14:52:01.259Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 179, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.978Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 184, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 189, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.992Z", "updated_at": "2025-05-20T14:52:01.297Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 193, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.314Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.955Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.955Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14410", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 99, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 335, "files": [], "score": 0, "answer": "Worked out my doubts perfectly.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.236Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.236Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 99}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.005Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.005Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14411", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}], "total_score": 15}, {"id": 32, "name": " Purchase Process", "score": 15, "questions": [{"id": 82, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 315, "files": [], "score": 5, "answer": "Very quick ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.157Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.157Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 82}, "options": [{"id": 108, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.035Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 120, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.848Z", "updated_at": "2025-05-20T14:52:01.059Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 132, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.868Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 137, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.883Z", "updated_at": "2025-05-20T14:52:01.097Z", "bonus_score": false, "clear_score": false, "option_text": "Slow ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 145, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.903Z", "updated_at": "2025-05-20T14:52:01.116Z", "bonus_score": false, "clear_score": false, "option_text": "Long wait or issues ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.804Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.804Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14412", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 91, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 320, "files": [], "score": 5, "answer": "Very polite and friendly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.190Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.190Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 91}, "options": [{"id": 154, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.928Z", "updated_at": "2025-05-20T14:52:01.150Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 161, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.937Z", "updated_at": "2025-05-20T14:52:01.169Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 166, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.949Z", "updated_at": "2025-05-20T14:52:01.192Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 173, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.960Z", "updated_at": "2025-05-20T14:52:01.206Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 176, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.970Z", "updated_at": "2025-05-20T14:52:01.219Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.916Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.916Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14413", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 97, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 329, "files": [], "score": 5, "answer": "Yes ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.221Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.221Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 97}, "options": [{"id": 182, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.260Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 187, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 192, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.286Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff ask if everything was okay with the purchase?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.979Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.979Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14414", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 110, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 342, "files": [], "score": 0, "answer": "The purchase process was simple, but there were minor delays.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T06:59:21.336Z", "param_json": {}, "updated_at": "2025-05-20T06:59:21.336Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 110}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T06:58:31.977Z", "scale_type": null, "updated_at": "2025-05-20T06:58:31.977Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14517", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}], "total_score": 15}, {"id": 28, "name": " Product Return", "score": 18, "questions": [{"id": 78, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 310, "files": [], "score": 5, "answer": "Immediate ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.137Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.137Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 78}, "options": [{"id": 103, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.812Z", "updated_at": "2025-05-20T14:52:01.106Z", "bonus_score": false, "clear_score": false, "option_text": "Immediate ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 111, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.830Z", "updated_at": "2025-05-20T14:52:01.135Z", "bonus_score": false, "clear_score": false, "option_text": "Within 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 118, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.845Z", "updated_at": "2025-05-20T14:52:01.175Z", "bonus_score": false, "clear_score": false, "option_text": "Longer than 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 124, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.855Z", "updated_at": "2025-05-20T14:52:01.196Z", "bonus_score": false, "clear_score": false, "option_text": "Delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 130, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.865Z", "updated_at": "2025-05-20T14:52:01.224Z", "bonus_score": false, "clear_score": false, "option_text": "Significantly delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the return process prompt?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.791Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.791Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14415", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 86, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 316, "files": [], "score": 5, "answer": "Very respectful ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.163Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.163Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 86}, "options": [{"id": 143, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.893Z", "updated_at": "2025-05-20T14:52:01.268Z", "bonus_score": false, "clear_score": false, "option_text": "Very respectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 148, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.915Z", "updated_at": "2025-05-20T14:52:01.287Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 153, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.927Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 160, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.936Z", "updated_at": "2025-05-20T14:52:01.321Z", "bonus_score": false, "clear_score": false, "option_text": "Dismissive ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 169, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.953Z", "updated_at": "2025-05-20T14:52:01.337Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/disrespectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff treat you respectfully during the return?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.885Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.885Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14416", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 94, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 325, "files": [], "score": 4, "answer": "Mostly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.209Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.209Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 94}, "options": [{"id": 181, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.980Z", "updated_at": "2025-05-20T14:52:01.358Z", "bonus_score": false, "clear_score": false, "option_text": "Fully followed ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 188, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.366Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 191, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Minor issues ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 195, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.004Z", "updated_at": "2025-05-20T14:52:01.376Z", "bonus_score": false, "clear_score": false, "option_text": "Procedural violation ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 196, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.381Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.965Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.965Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14423", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 101, "file": null, "sort": 3, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 333, "files": [], "score": 4, "answer": "Briefly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.231Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.231Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 101}, "options": [{"id": 205, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.023Z", "updated_at": "2025-05-20T14:52:01.391Z", "bonus_score": false, "clear_score": false, "option_text": "Very clearly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 209, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.398Z", "bonus_score": false, "clear_score": false, "option_text": "Briefly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 212, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.035Z", "updated_at": "2025-05-20T14:52:01.403Z", "bonus_score": false, "clear_score": false, "option_text": "Vaguely ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 214, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.041Z", "updated_at": "2025-05-20T14:52:01.409Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 217, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.045Z", "updated_at": "2025-05-20T14:52:01.413Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they clearly explain the return policy?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.016Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.016Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14424", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 105, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 338, "files": [], "score": 0, "answer": "The return went smoothly, employee was supportive.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.244Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.244Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 105}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.051Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.051Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14425", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}], "total_score": 20}, {"id": 33, "name": " Appearance and Behavior", "score": 10, "questions": [{"id": 83, "file": null, "sort": 0, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 308, "files": [], "score": 5, "answer": "Fully neat and appropriate ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.127Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.127Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 83}, "options": [{"id": 112, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.832Z", "updated_at": "2025-05-20T14:52:01.091Z", "bonus_score": false, "clear_score": false, "option_text": "Fully neat and appropriate ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 119, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.847Z", "updated_at": "2025-05-20T14:52:01.126Z", "bonus_score": false, "clear_score": false, "option_text": "Minor flaws ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 126, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.857Z", "updated_at": "2025-05-20T14:52:01.162Z", "bonus_score": false, "clear_score": false, "option_text": "Messy outfit ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 131, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.867Z", "updated_at": "2025-05-20T14:52:01.184Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 136, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.878Z", "updated_at": "2025-05-20T14:52:01.201Z", "bonus_score": false, "clear_score": false, "option_text": "Untidy appearance ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the employee neat and well-groomed?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.817Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.817Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14426", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}, {"id": 88, "file": null, "sort": 1, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 321, "files": [], "score": 5, "answer": "Fully professional ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.194Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.194Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 88}, "options": [{"id": 149, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.921Z", "updated_at": "2025-05-20T14:52:01.241Z", "bonus_score": false, "clear_score": false, "option_text": "Fully professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 156, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.931Z", "updated_at": "2025-05-20T14:52:01.261Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 162, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.274Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 168, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.951Z", "updated_at": "2025-05-20T14:52:01.300Z", "bonus_score": false, "clear_score": false, "option_text": "Irritated/unskilled ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 174, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.963Z", "updated_at": "2025-05-20T14:52:01.323Z", "bonus_score": false, "clear_score": false, "option_text": "Rude or sarcastic ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the communication style professional?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.908Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.908Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14433", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}, {"id": 95, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 331, "files": [], "score": 0, "answer": "Nice appearance.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.226Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.226Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 95}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:03.973Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.973Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14434", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}], "total_score": 10}, {"id": 27, "name": " Overall Impression", "score": 10, "questions": [{"id": 77, "file": null, "sort": 0, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 314, "files": [], "score": 5, "answer": "Very personalized ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.151Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.151Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 77}, "options": [{"id": 102, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.811Z", "updated_at": "2025-05-20T14:52:01.060Z", "bonus_score": false, "clear_score": false, "option_text": "Very personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 115, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.833Z", "updated_at": "2025-05-20T14:52:01.076Z", "bonus_score": false, "clear_score": false, "option_text": "Personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 127, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.856Z", "updated_at": "2025-05-20T14:52:01.103Z", "bonus_score": false, "clear_score": false, "option_text": "Not really ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 135, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.877Z", "updated_at": "2025-05-20T14:52:01.117Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 141, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.890Z", "updated_at": "2025-05-20T14:52:01.143Z", "bonus_score": false, "clear_score": false, "option_text": "Completely indifferent ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the service feel personalized?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.790Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.790Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14435", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}, {"id": 87, "file": null, "sort": 1, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 317, "files": [], "score": 5, "answer": "Very satisfied ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.168Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.168Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 87}, "options": [{"id": 146, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.910Z", "updated_at": "2025-05-20T14:52:01.215Z", "bonus_score": false, "clear_score": false, "option_text": "Very satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 150, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.253Z", "bonus_score": false, "clear_score": false, "option_text": "Satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 158, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.933Z", "updated_at": "2025-05-20T14:52:01.282Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 164, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 1, "created_at": "2025-05-19T12:11:03.941Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Dissatisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 171, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.954Z", "updated_at": "2025-05-20T14:52:01.323Z", "bonus_score": false, "clear_score": false, "option_text": "Very dissatisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Overall satisfaction with the visit:\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.897Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.897Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14442", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}, {"id": 93, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 330, "files": [], "score": 0, "answer": "The visit was excellent. A benchmark of quality service", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.224Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.224Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 93}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:03.964Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.964Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14443", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}], "total_score": 10}, {"id": 43, "name": " NPS", "score": 0, "questions": [{"id": 147, "file": null, "sort": 0, "type": "nps", "image": "", "score": 0, "amount": 0, "answers": {"uploads": [], "total_score": 0}, "options": [], "question": "1. On a scale from 0 to 10, how likely are you to recommend our company based on your first interaction (greeting) today?", "deletedAt": null, "created_at": "2025-05-20T14:52:01.061Z", "scale_type": "star-num", "updated_at": "2025-05-20T14:52:01.061Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": "", "total_score": 0, "heatmap_time": 0, "scale_amount": 11, "question_type": "nps", "attachment_max": 0, "attachment_min": 0, "identification": "14588", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 43}], "total_score": 0}], "answer_id": 239, "ces_index": 0, "client_id": 6, "csi_index": 0, "deletedAt": null, "nps_index": 0, "created_at": "2025-05-19T10:06:52.702Z", "updated_at": "2025-05-19T10:06:52.702Z", "hide_client": false, "hide_report": false, "hide_company": false, "customization": {}, "identification": "947", "completion_text": null, "feedback_question": "", "validator_comment": null, "add_files_to_survey": false, "allow_same_ip_retake": false, "enable_survey_payment": false, "forced_completion_text": null, "save_unfinished_survey": false, "add_website_link_at_end": false, "enable_question_numbering": false, "use_standard_contact_form": false, "enable_hidden_answer_display": false, "enable_random_question_order": false}	2025-05-20 16:55:49.75513	2025-05-20 16:55:49.75513
104	4	239	{"id": 22, "code": "EjXLE0", "name": "Consultation with purchase", "task": false, "type": "qr", "status": 22, "options": [], "shop_id": 80, "user_id": 4, "feedback": false, "hide_all": false, "mistakes": [], "sections": [{"id": 26, "name": " Entrance and Greeting", "score": 18, "questions": [{"id": 76, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 311, "files": [], "score": 5, "answer": "Instantly", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.141Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.141Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 76}, "options": [{"id": 107, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.820Z", "updated_at": "2025-05-20T14:52:01.054Z", "bonus_score": false, "clear_score": false, "option_text": "Instantly", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 113, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.090Z", "bonus_score": false, "clear_score": false, "option_text": "Within 15 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 125, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.853Z", "updated_at": "2025-05-20T14:52:01.112Z", "bonus_score": false, "clear_score": false, "option_text": "Within 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 133, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.874Z", "updated_at": "2025-05-20T14:52:01.133Z", "bonus_score": false, "clear_score": false, "option_text": "After more than 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 140, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.151Z", "bonus_score": false, "clear_score": false, "option_text": "Did not notice me", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.How quickly did the staff notice you after entering the location?", "deletedAt": null, "created_at": "2025-05-19T12:11:03.784Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.784Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14374", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 89, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 319, "files": [], "score": 4, "answer": "Polite but not enthusiastic ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.186Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.186Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 89}, "options": [{"id": 157, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.193Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 170, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.950Z", "updated_at": "2025-05-20T14:52:01.207Z", "bonus_score": false, "clear_score": false, "option_text": "Polite but not enthusiastic ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 178, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.972Z", "updated_at": "2025-05-20T14:52:01.233Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 180, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.981Z", "updated_at": "2025-05-20T14:52:01.263Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 186, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.288Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.908Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.908Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14376", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 98, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 327, "files": [], "score": 4, "answer": "Yes, but briefly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.215Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.215Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 98}, "options": [{"id": 198, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.010Z", "updated_at": "2025-05-20T14:52:01.338Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 201, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.017Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 203, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.020Z", "updated_at": "2025-05-20T14:52:01.363Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 207, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 210, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.032Z", "updated_at": "2025-05-20T14:52:01.377Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.999Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.999Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14383", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 103, "file": null, "sort": 3, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 334, "files": [], "score": 5, "answer": "Yes, timely and unobtrusive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.233Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.233Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 103}, "options": [{"id": 213, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.040Z", "updated_at": "2025-05-20T14:52:01.388Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 216, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.044Z", "updated_at": "2025-05-20T14:52:01.392Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 219, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.049Z", "updated_at": "2025-05-20T14:52:01.396Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 221, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.053Z", "updated_at": "2025-05-20T14:52:01.402Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 223, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.408Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.036Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.036Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14384", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 106, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 339, "files": [], "score": 0, "answer": "The greeting was very warm, the employee was friendly.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.246Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.246Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 106}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.063Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.063Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14385", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}], "total_score": 20}, {"id": 30, "name": "Contact and Needs Identification", "score": 18, "questions": [{"id": 80, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 309, "files": [], "score": 5, "answer": "Yes, asked relevant questions ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.134Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.134Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 80}, "options": [{"id": 105, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.030Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 110, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.826Z", "updated_at": "2025-05-20T14:52:01.055Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 117, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.072Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 122, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.093Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 129, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14386", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 109, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 341, "files": [], "score": 5, "answer": "Very attentive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": true, "no_answer": false, "created_at": "2025-05-20T06:08:50.480Z", "param_json": {}, "updated_at": "2025-05-20T06:08:50.480Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 109}, "options": [{"id": 230, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T06:07:44.140Z", "updated_at": "2025-05-20T14:52:01.146Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 231, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T06:07:44.689Z", "updated_at": "2025-05-20T14:52:01.165Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 232, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T06:07:44.693Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 233, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T06:07:44.696Z", "updated_at": "2025-05-20T14:52:01.202Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 234, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T06:07:44.700Z", "updated_at": "2025-05-20T14:52:01.216Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T06:07:43.856Z", "scale_type": null, "updated_at": "2025-05-20T06:07:43.856Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14516", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 85, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 318, "files": [], "score": 4, "answer": "Somewhat interactive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.173Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.173Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 85}, "options": [{"id": 139, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.256Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 144, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.897Z", "updated_at": "2025-05-20T14:52:01.270Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 152, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.284Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 163, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.295Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 172, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.956Z", "updated_at": "2025-05-20T14:52:01.311Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.873Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.873Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14387", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 96, "file": null, "sort": 3, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 328, "files": [], "score": 4, "answer": "Mostly confident ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.219Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.219Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 96}, "options": [{"id": 185, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.987Z", "updated_at": "2025-05-20T14:52:01.334Z", "bonus_score": false, "clear_score": false, "option_text": "Very confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 194, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.342Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 197, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.350Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 199, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.014Z", "updated_at": "2025-05-20T14:52:01.354Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 202, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.019Z", "updated_at": "2025-05-20T14:52:01.361Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.973Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.973Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14394", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 102, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 336, "files": [], "score": 0, "answer": "Good needs clarification, but could offer options more actively.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.239Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.239Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 102}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.026Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.026Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14395", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}], "total_score": 20}, {"id": 31, "name": " Product/Service Presentation", "score": 24, "questions": [{"id": 81, "file": null, "sort": 0, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 312, "files": [], "score": 5, "answer": "Fully aligned ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.143Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.143Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 81}, "options": [{"id": 106, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.032Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 114, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.057Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 123, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.852Z", "updated_at": "2025-05-20T14:52:01.073Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 134, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.872Z", "updated_at": "2025-05-20T14:52:01.095Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 142, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.891Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.800Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.800Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14396", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 90, "file": null, "sort": 1, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 322, "files": [], "score": 5, "answer": "Clear and convincing ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.197Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.197Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 90}, "options": [{"id": 155, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.147Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 167, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.948Z", "updated_at": "2025-05-20T14:52:01.167Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 177, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.969Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 183, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.203Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 190, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.994Z", "updated_at": "2025-05-20T14:52:01.217Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.912Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.912Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14397", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 100, "file": null, "sort": 2, "type": "single", "image": "", "score": 24, "amount": 5, "answers": {"id": 326, "files": [], "score": 4, "answer": "One example ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.211Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.211Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 100}, "options": [{"id": 200, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.016Z", "updated_at": "2025-05-20T14:52:01.257Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 204, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.022Z", "updated_at": "2025-05-20T14:52:01.271Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 206, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 208, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.296Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 211, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.033Z", "updated_at": "2025-05-20T14:52:01.313Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.007Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.007Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14398", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 104, "file": null, "sort": 3, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 332, "files": [], "score": 5, "answer": "Yes, appropriately and naturally ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.229Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.229Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 104}, "options": [{"id": 215, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.043Z", "updated_at": "2025-05-20T14:52:01.335Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 218, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.048Z", "updated_at": "2025-05-20T14:52:01.343Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 220, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.052Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 222, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.357Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 224, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.062Z", "updated_at": "2025-05-20T14:52:01.365Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.037Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.037Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14399", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 107, "file": null, "sort": 4, "type": "single", "image": "", "score": 30, "amount": 5, "answers": {"id": 337, "files": [], "score": 5, "answer": "Expert level ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.241Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.241Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 107}, "options": [{"id": 225, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.070Z", "updated_at": "2025-05-20T14:52:01.375Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 226, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.073Z", "updated_at": "2025-05-20T14:52:01.379Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 227, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.076Z", "updated_at": "2025-05-20T14:52:01.385Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 228, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.079Z", "updated_at": "2025-05-20T14:52:01.390Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 229, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.083Z", "updated_at": "2025-05-20T14:52:01.397Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.067Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.067Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14400", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 108, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 340, "files": [], "score": 0, "answer": "The consultation was informative, the employee knows the products", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.249Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.249Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 108}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.087Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.087Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14401", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}], "total_score": 25}, {"id": 29, "name": " Handling Objections", "score": 15, "questions": [{"id": 79, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 313, "files": [], "score": 5, "answer": "Yes, fully addressed my concerns ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.147Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.147Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 79}, "options": [{"id": 104, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.816Z", "updated_at": "2025-05-20T14:52:01.034Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 109, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.058Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 116, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 121, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.096Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 128, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.115Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14402", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 84, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 323, "files": [], "score": 5, "answer": "Yes, relevant and reasonable ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.201Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.201Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 84}, "options": [{"id": 138, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.149Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 147, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.912Z", "updated_at": "2025-05-20T14:52:01.168Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 151, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.925Z", "updated_at": "2025-05-20T14:52:01.191Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 159, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.934Z", "updated_at": "2025-05-20T14:52:01.205Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 165, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.942Z", "updated_at": "2025-05-20T14:52:01.218Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.872Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.872Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14403", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 92, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 324, "files": [], "score": 5, "answer": "Very engaged ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.205Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.205Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 92}, "options": [{"id": 175, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.965Z", "updated_at": "2025-05-20T14:52:01.259Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 179, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.978Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 184, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 189, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.992Z", "updated_at": "2025-05-20T14:52:01.297Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 193, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.314Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.955Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.955Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14410", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 99, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 335, "files": [], "score": 0, "answer": "Worked out my doubts perfectly.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.236Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.236Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 99}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.005Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.005Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14411", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}], "total_score": 15}, {"id": 32, "name": " Purchase Process", "score": 15, "questions": [{"id": 82, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 315, "files": [], "score": 5, "answer": "Very quick ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.157Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.157Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 82}, "options": [{"id": 108, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.035Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 120, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.848Z", "updated_at": "2025-05-20T14:52:01.059Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 132, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.868Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 137, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.883Z", "updated_at": "2025-05-20T14:52:01.097Z", "bonus_score": false, "clear_score": false, "option_text": "Slow ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 145, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.903Z", "updated_at": "2025-05-20T14:52:01.116Z", "bonus_score": false, "clear_score": false, "option_text": "Long wait or issues ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.804Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.804Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14412", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 91, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 320, "files": [], "score": 5, "answer": "Very polite and friendly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.190Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.190Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 91}, "options": [{"id": 154, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.928Z", "updated_at": "2025-05-20T14:52:01.150Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 161, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.937Z", "updated_at": "2025-05-20T14:52:01.169Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 166, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.949Z", "updated_at": "2025-05-20T14:52:01.192Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 173, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.960Z", "updated_at": "2025-05-20T14:52:01.206Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 176, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.970Z", "updated_at": "2025-05-20T14:52:01.219Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.916Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.916Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14413", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 97, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 329, "files": [], "score": 5, "answer": "Yes ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.221Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.221Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 97}, "options": [{"id": 182, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.260Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 187, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 192, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.286Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff ask if everything was okay with the purchase?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.979Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.979Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14414", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 110, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 342, "files": [], "score": 0, "answer": "The purchase process was simple, but there were minor delays.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T06:59:21.336Z", "param_json": {}, "updated_at": "2025-05-20T06:59:21.336Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 110}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T06:58:31.977Z", "scale_type": null, "updated_at": "2025-05-20T06:58:31.977Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14517", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}], "total_score": 15}, {"id": 28, "name": " Product Return", "score": 18, "questions": [{"id": 78, "file": null, "sort": 0, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 310, "files": [], "score": 5, "answer": "Immediate ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.137Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.137Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 78}, "options": [{"id": 103, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.812Z", "updated_at": "2025-05-20T14:52:01.106Z", "bonus_score": false, "clear_score": false, "option_text": "Immediate ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 111, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.830Z", "updated_at": "2025-05-20T14:52:01.135Z", "bonus_score": false, "clear_score": false, "option_text": "Within 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 118, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.845Z", "updated_at": "2025-05-20T14:52:01.175Z", "bonus_score": false, "clear_score": false, "option_text": "Longer than 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 124, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.855Z", "updated_at": "2025-05-20T14:52:01.196Z", "bonus_score": false, "clear_score": false, "option_text": "Delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 130, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.865Z", "updated_at": "2025-05-20T14:52:01.224Z", "bonus_score": false, "clear_score": false, "option_text": "Significantly delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the return process prompt?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.791Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.791Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14415", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 86, "file": null, "sort": 1, "type": "single", "image": "", "score": 25, "amount": 5, "answers": {"id": 316, "files": [], "score": 5, "answer": "Very respectful ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.163Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.163Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 86}, "options": [{"id": 143, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.893Z", "updated_at": "2025-05-20T14:52:01.268Z", "bonus_score": false, "clear_score": false, "option_text": "Very respectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 148, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.915Z", "updated_at": "2025-05-20T14:52:01.287Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 153, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.927Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 160, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.936Z", "updated_at": "2025-05-20T14:52:01.321Z", "bonus_score": false, "clear_score": false, "option_text": "Dismissive ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 169, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.953Z", "updated_at": "2025-05-20T14:52:01.337Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/disrespectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff treat you respectfully during the return?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.885Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.885Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14416", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 94, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 325, "files": [], "score": 4, "answer": "Mostly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.209Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.209Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 94}, "options": [{"id": 181, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.980Z", "updated_at": "2025-05-20T14:52:01.358Z", "bonus_score": false, "clear_score": false, "option_text": "Fully followed ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 188, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.366Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 191, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Minor issues ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 195, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.004Z", "updated_at": "2025-05-20T14:52:01.376Z", "bonus_score": false, "clear_score": false, "option_text": "Procedural violation ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 196, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.381Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.965Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.965Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14423", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 101, "file": null, "sort": 3, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 333, "files": [], "score": 4, "answer": "Briefly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.231Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.231Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 101}, "options": [{"id": 205, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.023Z", "updated_at": "2025-05-20T14:52:01.391Z", "bonus_score": false, "clear_score": false, "option_text": "Very clearly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 209, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.398Z", "bonus_score": false, "clear_score": false, "option_text": "Briefly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 212, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.035Z", "updated_at": "2025-05-20T14:52:01.403Z", "bonus_score": false, "clear_score": false, "option_text": "Vaguely ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 214, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.041Z", "updated_at": "2025-05-20T14:52:01.409Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 217, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.045Z", "updated_at": "2025-05-20T14:52:01.413Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they clearly explain the return policy?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.016Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.016Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14424", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 105, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 338, "files": [], "score": 0, "answer": "The return went smoothly, employee was supportive.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.244Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.244Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 105}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.051Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.051Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14425", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}], "total_score": 20}, {"id": 33, "name": " Appearance and Behavior", "score": 10, "questions": [{"id": 83, "file": null, "sort": 0, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 308, "files": [], "score": 5, "answer": "Fully neat and appropriate ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.127Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.127Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 83}, "options": [{"id": 112, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.832Z", "updated_at": "2025-05-20T14:52:01.091Z", "bonus_score": false, "clear_score": false, "option_text": "Fully neat and appropriate ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 119, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.847Z", "updated_at": "2025-05-20T14:52:01.126Z", "bonus_score": false, "clear_score": false, "option_text": "Minor flaws ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 126, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.857Z", "updated_at": "2025-05-20T14:52:01.162Z", "bonus_score": false, "clear_score": false, "option_text": "Messy outfit ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 131, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.867Z", "updated_at": "2025-05-20T14:52:01.184Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 136, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.878Z", "updated_at": "2025-05-20T14:52:01.201Z", "bonus_score": false, "clear_score": false, "option_text": "Untidy appearance ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the employee neat and well-groomed?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.817Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.817Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14426", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}, {"id": 88, "file": null, "sort": 1, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 321, "files": [], "score": 5, "answer": "Fully professional ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.194Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.194Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 88}, "options": [{"id": 149, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.921Z", "updated_at": "2025-05-20T14:52:01.241Z", "bonus_score": false, "clear_score": false, "option_text": "Fully professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 156, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.931Z", "updated_at": "2025-05-20T14:52:01.261Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 162, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.274Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 168, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.951Z", "updated_at": "2025-05-20T14:52:01.300Z", "bonus_score": false, "clear_score": false, "option_text": "Irritated/unskilled ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 174, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.963Z", "updated_at": "2025-05-20T14:52:01.323Z", "bonus_score": false, "clear_score": false, "option_text": "Rude or sarcastic ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the communication style professional?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.908Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.908Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, 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personalized ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.151Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.151Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 77}, "options": [{"id": 102, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.811Z", "updated_at": "2025-05-20T14:52:01.060Z", "bonus_score": false, "clear_score": false, "option_text": "Very personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 115, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.833Z", "updated_at": "2025-05-20T14:52:01.076Z", "bonus_score": false, "clear_score": false, "option_text": "Personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 127, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.856Z", "updated_at": "2025-05-20T14:52:01.103Z", "bonus_score": false, "clear_score": false, "option_text": "Not really ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 135, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.877Z", "updated_at": "2025-05-20T14:52:01.117Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 141, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.890Z", "updated_at": "2025-05-20T14:52:01.143Z", "bonus_score": false, "clear_score": false, "option_text": "Completely indifferent ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the service feel personalized?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.790Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.790Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, 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"questionnaire_answer_link": 239, "questionnaire_question_id": 87}, "options": [{"id": 146, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.910Z", "updated_at": "2025-05-20T14:52:01.215Z", "bonus_score": false, "clear_score": false, "option_text": "Very satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 150, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.253Z", "bonus_score": false, "clear_score": false, "option_text": "Satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 158, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.933Z", "updated_at": "2025-05-20T14:52:01.282Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 164, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 1, "created_at": "2025-05-19T12:11:03.941Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Dissatisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 171, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.954Z", "updated_at": "2025-05-20T14:52:01.323Z", "bonus_score": false, "clear_score": false, "option_text": "Very dissatisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Overall satisfaction with the visit:\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.897Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.897Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14442", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}, {"id": 93, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 330, "files": [], "score": 0, "answer": "The visit was excellent. A benchmark of quality service", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T05:57:28.224Z", "param_json": {}, "updated_at": "2025-05-20T05:57:28.224Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 239, "questionnaire_question_id": 93}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:03.964Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.964Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14443", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}], "total_score": 10}, {"id": 43, "name": " NPS", "score": 0, "questions": [{"id": 147, "file": null, "sort": 0, "type": "nps", "image": "", "score": 0, "amount": 0, "answers": {"uploads": [], "total_score": 0}, "options": [], "question": "1. On a scale from 0 to 10, how likely are you to recommend our company based on your first interaction (greeting) today?", "deletedAt": null, "created_at": "2025-05-20T14:52:01.061Z", "scale_type": "star-num", "updated_at": "2025-05-20T14:52:01.061Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": "", "total_score": 0, "heatmap_time": 0, "scale_amount": 11, "question_type": "nps", "attachment_max": 0, "attachment_min": 0, "identification": "14588", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 43}], "total_score": 0}], "answer_id": 239, "ces_index": 0, "client_id": 6, "csi_index": 0, "deletedAt": null, "nps_index": 0, "created_at": "2025-05-19T10:06:52.702Z", "updated_at": "2025-05-19T10:06:52.702Z", "hide_client": false, "hide_report": false, "hide_company": false, "customization": {}, "identification": "947", "completion_text": null, "feedback_question": "", "validator_comment": null, "add_files_to_survey": false, "allow_same_ip_retake": false, "enable_survey_payment": false, "forced_completion_text": null, "save_unfinished_survey": false, "add_website_link_at_end": false, "enable_question_numbering": false, "use_standard_contact_form": false, "enable_hidden_answer_display": false, "enable_random_question_order": false}	2025-05-20 17:04:05.815176	2025-05-20 17:04:05.815176
105	4	295	{"id": 22, "code": "EjXLE0", "name": "Consultation with purchase", "task": false, "type": "qr", "status": 22, "options": [], "shop_id": 81, "user_id": 4, "feedback": false, "hide_all": false, "mistakes": [], "sections": [{"id": 26, "name": " Entrance and Greeting", "score": 12, "questions": [{"id": 76, "file": null, "sort": 0, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 346, "files": [], "score": 3, "answer": "Within 30 seconds", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.602Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.602Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 76}, "options": [{"id": 107, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.820Z", "updated_at": "2025-05-20T14:52:01.054Z", "bonus_score": false, "clear_score": false, "option_text": "Instantly", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 113, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.090Z", "bonus_score": false, "clear_score": false, "option_text": "Within 15 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 125, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.853Z", "updated_at": "2025-05-20T14:52:01.112Z", "bonus_score": false, "clear_score": false, "option_text": "Within 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 133, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.874Z", "updated_at": "2025-05-20T14:52:01.133Z", "bonus_score": false, "clear_score": false, "option_text": "After more than 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 140, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.151Z", "bonus_score": false, "clear_score": false, "option_text": "Did not notice me", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.How quickly did the staff notice you after entering the location?", "deletedAt": null, "created_at": "2025-05-19T12:11:03.784Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.784Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14374", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 89, "file": null, "sort": 1, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 358, "files": [], "score": 3, "answer": "Neutral ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.648Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.648Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 89}, "options": [{"id": 157, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.193Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 170, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.950Z", "updated_at": "2025-05-20T14:52:01.207Z", "bonus_score": false, "clear_score": false, "option_text": "Polite but not enthusiastic ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 178, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.972Z", "updated_at": "2025-05-20T14:52:01.233Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 180, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.981Z", "updated_at": "2025-05-20T14:52:01.263Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 186, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.288Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.908Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.908Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14376", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 98, "file": null, "sort": 2, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 359, "files": [], "score": 3, "answer": "Uncertain or fleeting ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.651Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.651Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 98}, "options": [{"id": 198, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.010Z", "updated_at": "2025-05-20T14:52:01.338Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 201, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.017Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 203, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.020Z", "updated_at": "2025-05-20T14:52:01.363Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 207, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 210, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.032Z", "updated_at": "2025-05-20T14:52:01.377Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.999Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.999Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14383", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 103, "file": null, "sort": 3, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 370, "files": [], "score": 3, "answer": "Only after I asked ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.691Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.691Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 103}, "options": [{"id": 213, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.040Z", "updated_at": "2025-05-20T14:52:01.388Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 216, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.044Z", "updated_at": "2025-05-20T14:52:01.392Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 219, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.049Z", "updated_at": "2025-05-20T14:52:01.396Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 221, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.053Z", "updated_at": "2025-05-20T14:52:01.402Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 223, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.408Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.036Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.036Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14384", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 106, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 376, "files": [], "score": 0, "answer": "The greeting was formal, and I had to wait to be noticed.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.716Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.716Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 106}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.063Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.063Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14385", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}], "total_score": 20}, {"id": 30, "name": "Contact and Needs Identification", "score": 12, "questions": [{"id": 80, "file": null, "sort": 0, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 345, "files": [], "score": 3, "answer": "Asked general questions ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.598Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.598Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 80}, "options": [{"id": 105, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.030Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 110, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.826Z", "updated_at": "2025-05-20T14:52:01.055Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 117, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.072Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 122, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.093Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 129, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14386", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 109, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 353, "files": [], "score": 4, "answer": "Attentive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.630Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.630Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 109}, "options": [{"id": 230, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T06:07:44.140Z", "updated_at": "2025-05-20T14:52:01.146Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 231, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T06:07:44.689Z", "updated_at": "2025-05-20T14:52:01.165Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 232, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T06:07:44.693Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 233, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T06:07:44.696Z", "updated_at": "2025-05-20T14:52:01.202Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 234, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T06:07:44.700Z", "updated_at": "2025-05-20T14:52:01.216Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T06:07:43.856Z", "scale_type": null, "updated_at": "2025-05-20T06:07:43.856Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14516", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 85, "file": null, "sort": 2, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 363, "files": [], "score": 2, "answer": "Little engagement ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.665Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.665Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 85}, "options": [{"id": 139, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.256Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 144, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.897Z", "updated_at": "2025-05-20T14:52:01.270Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 152, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.284Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 163, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.295Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 172, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.956Z", "updated_at": "2025-05-20T14:52:01.311Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.873Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.873Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14387", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 96, "file": null, "sort": 3, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 368, "files": [], "score": 3, "answer": "Some hesitation ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.682Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.682Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 96}, "options": [{"id": 185, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.987Z", "updated_at": "2025-05-20T14:52:01.334Z", "bonus_score": false, "clear_score": false, "option_text": "Very confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 194, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.342Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 197, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.350Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 199, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.014Z", "updated_at": "2025-05-20T14:52:01.354Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 202, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.019Z", "updated_at": "2025-05-20T14:52:01.361Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.973Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.973Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14394", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 102, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 374, "files": [], "score": 0, "answer": "The staff was polite but had poor knowledge of the assortment", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.707Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.707Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 102}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.026Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.026Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14395", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}], "total_score": 20}, {"id": 31, "name": " Product/Service Presentation", "score": 13, "questions": [{"id": 81, "file": null, "sort": 0, "type": "single", "image": "", "score": 18, "amount": 5, "answers": {"id": 347, "files": [], "score": 3, "answer": "Partially aligned ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.607Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.607Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 81}, "options": [{"id": 106, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.032Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 114, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.057Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 123, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.852Z", "updated_at": "2025-05-20T14:52:01.073Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 134, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.872Z", "updated_at": "2025-05-20T14:52:01.095Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 142, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.891Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.800Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.800Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14396", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 90, "file": null, "sort": 1, "type": "single", "image": "", "score": 18, "amount": 5, "answers": {"id": 356, "files": [], "score": 3, "answer": "General phrases ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.641Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.641Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 90}, "options": [{"id": 155, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.147Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 167, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.948Z", "updated_at": "2025-05-20T14:52:01.167Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 177, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.969Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 183, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.203Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 190, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.994Z", "updated_at": "2025-05-20T14:52:01.217Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.912Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.912Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14397", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 100, "file": null, "sort": 2, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 364, "files": [], "score": 2, "answer": "No examples ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.669Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.669Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 100}, "options": [{"id": 200, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.016Z", "updated_at": "2025-05-20T14:52:01.257Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 204, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.022Z", "updated_at": "2025-05-20T14:52:01.271Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 206, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 208, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.296Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 211, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.033Z", "updated_at": "2025-05-20T14:52:01.313Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.007Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.007Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14398", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 104, "file": null, "sort": 3, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 367, "files": [], "score": 2, "answer": "Did not offer anything ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.679Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.679Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 104}, "options": [{"id": 215, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.043Z", "updated_at": "2025-05-20T14:52:01.335Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 218, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.048Z", "updated_at": "2025-05-20T14:52:01.343Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 220, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.052Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 222, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.357Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 224, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.062Z", "updated_at": "2025-05-20T14:52:01.365Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.037Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.037Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14399", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 107, "file": null, "sort": 4, "type": "single", "image": "", "score": 18, "amount": 5, "answers": {"id": 373, "files": [], "score": 3, "answer": "Moderate ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.702Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.702Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 107}, "options": [{"id": 225, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.070Z", "updated_at": "2025-05-20T14:52:01.375Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 226, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.073Z", "updated_at": "2025-05-20T14:52:01.379Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 227, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.076Z", "updated_at": "2025-05-20T14:52:01.385Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 228, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.079Z", "updated_at": "2025-05-20T14:52:01.390Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 229, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.083Z", "updated_at": "2025-05-20T14:52:01.397Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.067Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.067Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14400", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 108, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 377, "files": [], "score": 0, "answer": "The presentation was unconvincing and didn’t spark further interest.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.720Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.720Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 108}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.087Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.087Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14401", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}], "total_score": 25}, {"id": 29, "name": " Handling Objections", "score": 9, "questions": [{"id": 79, "file": null, "sort": 0, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 343, "files": [], "score": 3, "answer": "Somewhat helpful ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.583Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.583Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 79}, "options": [{"id": 104, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.816Z", "updated_at": "2025-05-20T14:52:01.034Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 109, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.058Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 116, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 121, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.096Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 128, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.115Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14402", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 84, "file": null, "sort": 1, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 351, "files": [], "score": 3, "answer": "Only one alternative ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.622Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.622Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 84}, "options": [{"id": 138, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.149Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 147, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.912Z", "updated_at": "2025-05-20T14:52:01.168Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 151, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.925Z", "updated_at": "2025-05-20T14:52:01.191Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 159, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.934Z", "updated_at": "2025-05-20T14:52:01.205Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 165, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.942Z", "updated_at": "2025-05-20T14:52:01.218Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.872Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.872Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14403", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 92, "file": null, "sort": 2, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 360, "files": [], "score": 3, "answer": "Neutral ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.654Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.654Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 92}, "options": [{"id": 175, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.965Z", "updated_at": "2025-05-20T14:52:01.259Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 179, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.978Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 184, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 189, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.992Z", "updated_at": "2025-05-20T14:52:01.297Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 193, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.314Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.955Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.955Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14410", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 99, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 371, "files": [], "score": 0, "answer": "They tried to help but without enthusiasm.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.694Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.694Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 99}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.005Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.005Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14411", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}], "total_score": 15}, {"id": 32, "name": " Purchase Process", "score": 8, "questions": [{"id": 82, "file": null, "sort": 0, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 348, "files": [], "score": 4, "answer": "Minor delay ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.611Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.611Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 82}, "options": [{"id": 108, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.035Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 120, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.848Z", "updated_at": "2025-05-20T14:52:01.059Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 132, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.868Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 137, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.883Z", "updated_at": "2025-05-20T14:52:01.097Z", "bonus_score": false, "clear_score": false, "option_text": "Slow ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 145, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.903Z", "updated_at": "2025-05-20T14:52:01.116Z", "bonus_score": false, "clear_score": false, "option_text": "Long wait or issues ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.804Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.804Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14412", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 91, "file": null, "sort": 1, "type": "single", "image": "", "score": 16, "amount": 5, "answers": {"id": 354, "files": [], "score": 4, "answer": "Polite ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.633Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.633Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 91}, "options": [{"id": 154, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.928Z", "updated_at": "2025-05-20T14:52:01.150Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 161, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.937Z", "updated_at": "2025-05-20T14:52:01.169Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 166, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.949Z", "updated_at": "2025-05-20T14:52:01.192Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 173, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.960Z", "updated_at": "2025-05-20T14:52:01.206Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 176, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.970Z", "updated_at": "2025-05-20T14:52:01.219Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.916Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.916Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14413", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 97, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 362, "files": [], "score": 0, "answer": "Didn’t ask ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.662Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.662Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 97}, "options": [{"id": 182, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.260Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 187, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 192, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.286Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff ask if everything was okay with the purchase?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.979Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.979Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14414", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 110, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 372, "files": [], "score": 0, "answer": "The employee didn’t check if everything was okay, though the transaction was quick.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.698Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.698Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 110}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T06:58:31.977Z", "scale_type": null, "updated_at": "2025-05-20T06:58:31.977Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14517", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}], "total_score": 15}, {"id": 28, "name": " Product Return", "score": 15, "questions": [{"id": 78, "file": null, "sort": 0, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 344, "files": [], "score": 4, "answer": "Within 5 minutes ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.595Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.595Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 78}, "options": [{"id": 103, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.812Z", "updated_at": "2025-05-20T14:52:01.106Z", "bonus_score": false, "clear_score": false, "option_text": "Immediate ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 111, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.830Z", "updated_at": "2025-05-20T14:52:01.135Z", "bonus_score": false, "clear_score": false, "option_text": "Within 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 118, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.845Z", "updated_at": "2025-05-20T14:52:01.175Z", "bonus_score": false, "clear_score": false, "option_text": "Longer than 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 124, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.855Z", "updated_at": "2025-05-20T14:52:01.196Z", "bonus_score": false, "clear_score": false, "option_text": "Delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 130, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.865Z", "updated_at": "2025-05-20T14:52:01.224Z", "bonus_score": false, "clear_score": false, "option_text": "Significantly delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the return process prompt?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.791Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.791Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14415", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 86, "file": null, "sort": 1, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 357, "files": [], "score": 4, "answer": "Polite ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.644Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.644Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 86}, "options": [{"id": 143, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.893Z", "updated_at": "2025-05-20T14:52:01.268Z", "bonus_score": false, "clear_score": false, "option_text": "Very respectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 148, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.915Z", "updated_at": "2025-05-20T14:52:01.287Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 153, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.927Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 160, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.936Z", "updated_at": "2025-05-20T14:52:01.321Z", "bonus_score": false, "clear_score": false, "option_text": "Dismissive ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 169, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.953Z", "updated_at": "2025-05-20T14:52:01.337Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/disrespectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff treat you respectfully during the return?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.885Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.885Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14416", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 94, "file": null, "sort": 2, "type": "single", "image": "", "score": 20, "amount": 5, "answers": {"id": 361, "files": [], "score": 4, "answer": "Mostly ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.658Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.658Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 94}, "options": [{"id": 181, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.980Z", "updated_at": "2025-05-20T14:52:01.358Z", "bonus_score": false, "clear_score": false, "option_text": "Fully followed ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 188, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.366Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 191, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Minor issues ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 195, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.004Z", "updated_at": "2025-05-20T14:52:01.376Z", "bonus_score": false, "clear_score": false, "option_text": "Procedural violation ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 196, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.381Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.965Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.965Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14423", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 101, "file": null, "sort": 3, "type": "single", "image": "", "score": 15, "amount": 5, "answers": {"id": 369, "files": [], "score": 3, "answer": "Vaguely ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.686Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.686Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 101}, "options": [{"id": 205, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.023Z", "updated_at": "2025-05-20T14:52:01.391Z", "bonus_score": false, "clear_score": false, "option_text": "Very clearly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 209, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.398Z", "bonus_score": false, "clear_score": false, "option_text": "Briefly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 212, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.035Z", "updated_at": "2025-05-20T14:52:01.403Z", "bonus_score": false, "clear_score": false, "option_text": "Vaguely ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 214, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.041Z", "updated_at": "2025-05-20T14:52:01.409Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 217, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.045Z", "updated_at": "2025-05-20T14:52:01.413Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they clearly explain the return policy?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.016Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.016Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14424", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 105, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 375, "files": [], "score": 0, "answer": "The return was processed, but the employee didn’t know all the rules exactly.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.713Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.713Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 105}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.051Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.051Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14425", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}], "total_score": 20}, {"id": 33, "name": " Appearance and Behavior", "score": 8, "questions": [{"id": 83, "file": null, "sort": 0, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 349, "files": [], "score": 4, "answer": "Minor flaws ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.615Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.615Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 83}, "options": [{"id": 112, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.832Z", "updated_at": "2025-05-20T14:52:01.091Z", "bonus_score": false, "clear_score": false, "option_text": "Fully neat and appropriate ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 119, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.847Z", "updated_at": "2025-05-20T14:52:01.126Z", "bonus_score": false, "clear_score": false, "option_text": "Minor flaws ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 126, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.857Z", "updated_at": "2025-05-20T14:52:01.162Z", "bonus_score": false, "clear_score": false, "option_text": "Messy outfit ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 131, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.867Z", "updated_at": "2025-05-20T14:52:01.184Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 136, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.878Z", "updated_at": "2025-05-20T14:52:01.201Z", "bonus_score": false, "clear_score": false, "option_text": "Untidy appearance ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the employee neat and well-groomed?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.817Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.817Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14426", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}, {"id": 88, "file": null, "sort": 1, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 355, "files": [], "score": 4, "answer": "Mostly professional ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.637Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.637Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 88}, "options": [{"id": 149, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.921Z", "updated_at": "2025-05-20T14:52:01.241Z", "bonus_score": false, "clear_score": false, "option_text": "Fully professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 156, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.931Z", "updated_at": "2025-05-20T14:52:01.261Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 162, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.274Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 168, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.951Z", "updated_at": "2025-05-20T14:52:01.300Z", "bonus_score": false, "clear_score": false, "option_text": "Irritated/unskilled ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 174, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.963Z", "updated_at": "2025-05-20T14:52:01.323Z", "bonus_score": false, "clear_score": false, "option_text": "Rude or sarcastic ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the communication style professional?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.908Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.908Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14433", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}, {"id": 95, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 366, "files": [], "score": 0, "answer": "The appearance was tidy, but the employee lacked confidence.", "status": 0, "comment": "", "uploads": ["https://proxy.happeas.space/file/read/local/1/03b4b5a0d28156ba4abecd825fd328d5.png"], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.676Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.676Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 95}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:03.973Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.973Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14434", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}], "total_score": 10}, {"id": 27, "name": " Overall Impression", "score": 6, "questions": [{"id": 77, "file": null, "sort": 0, "type": "single", "image": "", "score": 9, "amount": 5, "answers": {"id": 350, "files": [], "score": 3, "answer": "Not really ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.618Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.618Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 77}, "options": [{"id": 102, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.811Z", "updated_at": "2025-05-20T14:52:01.060Z", "bonus_score": false, "clear_score": false, "option_text": "Very personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 115, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.833Z", "updated_at": "2025-05-20T14:52:01.076Z", "bonus_score": false, "clear_score": false, "option_text": "Personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 127, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.856Z", "updated_at": "2025-05-20T14:52:01.103Z", "bonus_score": false, "clear_score": false, "option_text": "Not really ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 135, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.877Z", "updated_at": "2025-05-20T14:52:01.117Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 141, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.890Z", "updated_at": "2025-05-20T14:52:01.143Z", "bonus_score": false, "clear_score": false, "option_text": "Completely indifferent ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the service feel personalized?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.790Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.790Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14435", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}, {"id": 87, "file": null, "sort": 1, "type": "single", "image": "", "score": 9, "amount": 5, "answers": {"id": 352, "files": [], "score": 3, "answer": "Neutral ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.627Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.627Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 87}, "options": [{"id": 146, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.910Z", "updated_at": "2025-05-20T14:52:01.215Z", "bonus_score": false, "clear_score": false, "option_text": "Very satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 150, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.253Z", "bonus_score": false, "clear_score": false, "option_text": "Satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 158, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.933Z", "updated_at": "2025-05-20T14:52:01.282Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 164, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 1, "created_at": "2025-05-19T12:11:03.941Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Dissatisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 171, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.954Z", "updated_at": "2025-05-20T14:52:01.323Z", "bonus_score": false, "clear_score": false, "option_text": "Very dissatisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Overall satisfaction with the visit:\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.897Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.897Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14442", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}, {"id": 93, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 365, "files": [], "score": 0, "answer": "The service was acceptable, but there's room for improvement.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:50:27.673Z", "param_json": {}, "updated_at": "2025-05-20T07:50:27.673Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 295, "questionnaire_question_id": 93}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:03.964Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.964Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14443", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}], "total_score": 10}, {"id": 43, "name": " NPS", "score": 0, "questions": [{"id": 147, "file": null, "sort": 0, "type": "nps", "image": "", "score": 0, "amount": 0, "answers": {"uploads": [], "total_score": 0}, "options": [], "question": "1. On a scale from 0 to 10, how likely are you to recommend our company based on your first interaction (greeting) today?", "deletedAt": null, "created_at": "2025-05-20T14:52:01.061Z", "scale_type": "star-num", "updated_at": "2025-05-20T14:52:01.061Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": "", "total_score": 0, "heatmap_time": 0, "scale_amount": 11, "question_type": "nps", "attachment_max": 0, "attachment_min": 0, "identification": "14588", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 43}], "total_score": 0}], "answer_id": 295, "ces_index": 0, "client_id": 6, "csi_index": 0, "deletedAt": null, "nps_index": 0, "created_at": "2025-05-19T10:06:52.702Z", "updated_at": "2025-05-19T10:06:52.702Z", "hide_client": false, "hide_report": false, "hide_company": false, "customization": {}, "identification": "947", "completion_text": null, "feedback_question": "", "validator_comment": null, "add_files_to_survey": false, "allow_same_ip_retake": false, "enable_survey_payment": false, "forced_completion_text": null, "save_unfinished_survey": false, "add_website_link_at_end": false, "enable_question_numbering": false, "use_standard_contact_form": false, "enable_hidden_answer_display": false, "enable_random_question_order": false}	2025-05-20 17:04:47.671673	2025-05-20 17:04:47.671673
106	4	305	{"id": 22, "code": "EjXLE0", "name": "Consultation with purchase", "task": false, "type": "qr", "status": 22, "options": [], "shop_id": 82, "user_id": 4, "feedback": false, "hide_all": false, "mistakes": [], "sections": [{"id": 26, "name": " Entrance and Greeting", "score": 0, "questions": [{"id": 76, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 381, "files": [], "score": 0, "answer": "Did not notice me", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.102Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.102Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 76}, "options": [{"id": 107, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.820Z", "updated_at": "2025-05-20T14:52:01.054Z", "bonus_score": false, "clear_score": false, "option_text": "Instantly", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 113, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.090Z", "bonus_score": false, "clear_score": false, "option_text": "Within 15 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 125, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.853Z", "updated_at": "2025-05-20T14:52:01.112Z", "bonus_score": false, "clear_score": false, "option_text": "Within 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 133, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.874Z", "updated_at": "2025-05-20T14:52:01.133Z", "bonus_score": false, "clear_score": false, "option_text": "After more than 30 seconds", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 140, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.151Z", "bonus_score": false, "clear_score": false, "option_text": "Did not notice me", "question_id": 76, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.How quickly did the staff notice you after entering the location?", "deletedAt": null, "created_at": "2025-05-19T12:11:03.784Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.784Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14374", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 89, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 393, "files": [], "score": 0, "answer": "Did not greet ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.139Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.139Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 89}, "options": [{"id": 157, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.193Z", "bonus_score": false, "clear_score": false, "option_text": "Very friendly and open ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 170, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.950Z", "updated_at": "2025-05-20T14:52:01.207Z", "bonus_score": false, "clear_score": false, "option_text": "Polite but not enthusiastic ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 178, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.972Z", "updated_at": "2025-05-20T14:52:01.233Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 180, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.981Z", "updated_at": "2025-05-20T14:52:01.263Z", "bonus_score": false, "clear_score": false, "option_text": "Formal, no smile ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 186, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.288Z", "bonus_score": false, "clear_score": false, "option_text": "Did not greet ", "question_id": 89, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the greeting friendly and polite?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.908Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.908Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14376", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 98, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 394, "files": [], "score": 0, "answer": "No ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.143Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.143Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 98}, "options": [{"id": 198, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.010Z", "updated_at": "2025-05-20T14:52:01.338Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, immediately and confidently ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 201, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.017Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but briefly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 203, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.020Z", "updated_at": "2025-05-20T14:52:01.363Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain or fleeting ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 207, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Hardly ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 210, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.032Z", "updated_at": "2025-05-20T14:52:01.377Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 98, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff make eye contact?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.999Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.999Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14383", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 103, "file": null, "sort": 3, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 405, "files": [], "score": 0, "answer": "Completely ignored ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.191Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.191Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 103}, "options": [{"id": 213, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.040Z", "updated_at": "2025-05-20T14:52:01.388Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, timely and unobtrusive ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 216, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.044Z", "updated_at": "2025-05-20T14:52:01.392Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too pushy ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 219, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.049Z", "updated_at": "2025-05-20T14:52:01.396Z", "bonus_score": false, "clear_score": false, "option_text": "Only after I asked ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 221, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.053Z", "updated_at": "2025-05-20T14:52:01.402Z", "bonus_score": false, "clear_score": false, "option_text": "No, even after I approached them ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 223, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.408Z", "bonus_score": false, "clear_score": false, "option_text": "Completely ignored ", "question_id": 103, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did the staff offer assistance?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.036Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.036Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14384", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}, {"id": 106, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 411, "files": [], "score": 0, "answer": " I was ignored for a long time and had to ask for help myself.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.213Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.213Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 106}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.063Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.063Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14385", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 26}], "total_score": 20}, {"id": 30, "name": "Contact and Needs Identification", "score": 4, "questions": [{"id": 80, "file": null, "sort": 0, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 380, "files": [], "score": 2, "answer": "Barely asked anything ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.097Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.097Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 80}, "options": [{"id": 105, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.030Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, asked relevant questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 110, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.826Z", "updated_at": "2025-05-20T14:52:01.055Z", "bonus_score": false, "clear_score": false, "option_text": "Partially clarified ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 117, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.072Z", "bonus_score": false, "clear_score": false, "option_text": "Asked general questions ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 122, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.093Z", "bonus_score": false, "clear_score": false, "option_text": "Barely asked anything ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 129, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t clarify at all ", "question_id": 80, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the staff clarify your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14386", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 109, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 388, "files": [], "score": 0, "answer": "Indifferent ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.124Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.124Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 109}, "options": [{"id": 230, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-20T06:07:44.140Z", "updated_at": "2025-05-20T14:52:01.146Z", "bonus_score": false, "clear_score": false, "option_text": "Very attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 231, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-20T06:07:44.689Z", "updated_at": "2025-05-20T14:52:01.165Z", "bonus_score": false, "clear_score": false, "option_text": "Attentive ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 232, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-20T06:07:44.693Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 233, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-20T06:07:44.696Z", "updated_at": "2025-05-20T14:52:01.202Z", "bonus_score": false, "clear_score": false, "option_text": "Bored appearance ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 234, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-20T06:07:44.700Z", "updated_at": "2025-05-20T14:52:01.216Z", "bonus_score": false, "clear_score": false, "option_text": "Indifferent ", "question_id": 109, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they show interest in your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-20T06:07:43.856Z", "scale_type": null, "updated_at": "2025-05-20T06:07:43.856Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14516", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 85, "file": null, "sort": 2, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 398, "files": [], "score": 2, "answer": "Little engagement ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.156Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.156Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 85}, "options": [{"id": 139, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.256Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, very interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 144, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.897Z", "updated_at": "2025-05-20T14:52:01.270Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat interactive ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 152, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.284Z", "bonus_score": false, "clear_score": false, "option_text": "More like a monologue ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 163, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.295Z", "bonus_score": false, "clear_score": false, "option_text": "Little engagement ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 172, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.956Z", "updated_at": "2025-05-20T14:52:01.311Z", "bonus_score": false, "clear_score": false, "option_text": "No dialogue at all ", "question_id": 85, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was it a two-way communication (dialogue)?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.873Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.873Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14387", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 96, "file": null, "sort": 3, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 403, "files": [], "score": 0, "answer": "Couldn’t help ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.184Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.184Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 96}, "options": [{"id": 185, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.987Z", "updated_at": "2025-05-20T14:52:01.334Z", "bonus_score": false, "clear_score": false, "option_text": "Very confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 194, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.342Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly confident ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 197, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.350Z", "bonus_score": false, "clear_score": false, "option_text": "Some hesitation ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 199, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.014Z", "updated_at": "2025-05-20T14:52:01.354Z", "bonus_score": false, "clear_score": false, "option_text": "Unfamiliar with products ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 202, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.019Z", "updated_at": "2025-05-20T14:52:01.361Z", "bonus_score": false, "clear_score": false, "option_text": "Couldn’t help ", "question_id": 96, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Was the staff confident with the product range?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.973Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.973Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14394", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}, {"id": 102, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 409, "files": [], "score": 0, "answer": "No consultation was provided, the employee seemed uninterested.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.208Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.208Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 102}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.026Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.026Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14395", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 30}], "total_score": 20}, {"id": 31, "name": " Product/Service Presentation", "score": 2, "questions": [{"id": 81, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 382, "files": [], "score": 0, "answer": "No suggestions ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.107Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.107Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 81}, "options": [{"id": 106, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.817Z", "updated_at": "2025-05-20T14:52:01.032Z", "bonus_score": false, "clear_score": false, "option_text": "Fully aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 114, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.836Z", "updated_at": "2025-05-20T14:52:01.057Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 123, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.852Z", "updated_at": "2025-05-20T14:52:01.073Z", "bonus_score": false, "clear_score": false, "option_text": "Partially aligned ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 134, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.872Z", "updated_at": "2025-05-20T14:52:01.095Z", "bonus_score": false, "clear_score": false, "option_text": "Off-topic ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 142, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.891Z", "updated_at": "2025-05-20T14:52:01.114Z", "bonus_score": false, "clear_score": false, "option_text": "No suggestions ", "question_id": 81, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were the suggestions logical and aligned with your request?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.800Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.800Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14396", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 90, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 391, "files": [], "score": 0, "answer": "No explanation ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.134Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.134Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 90}, "options": [{"id": 155, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.930Z", "updated_at": "2025-05-20T14:52:01.147Z", "bonus_score": false, "clear_score": false, "option_text": "Clear and convincing ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 167, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.948Z", "updated_at": "2025-05-20T14:52:01.167Z", "bonus_score": false, "clear_score": false, "option_text": "Surface-level explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 177, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.969Z", "updated_at": "2025-05-20T14:52:01.189Z", "bonus_score": false, "clear_score": false, "option_text": "General phrases ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 183, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.203Z", "bonus_score": false, "clear_score": false, "option_text": "Hard to understand ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 190, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.994Z", "updated_at": "2025-05-20T14:52:01.217Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 90, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff explain the product’s benefits and features?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.912Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.912Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14397", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 100, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 399, "files": [], "score": 0, "answer": "No attempt ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.161Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.161Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 100}, "options": [{"id": 200, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.016Z", "updated_at": "2025-05-20T14:52:01.257Z", "bonus_score": false, "clear_score": false, "option_text": "Relevant and helpful ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 204, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.022Z", "updated_at": "2025-05-20T14:52:01.271Z", "bonus_score": false, "clear_score": false, "option_text": "One example ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 206, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.026Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Vague arguments ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 208, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.296Z", "bonus_score": false, "clear_score": false, "option_text": "No examples ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 211, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.033Z", "updated_at": "2025-05-20T14:52:01.313Z", "bonus_score": false, "clear_score": false, "option_text": "No attempt ", "question_id": 100, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did they provide examples or arguments?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.007Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.007Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14398", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 104, "file": null, "sort": 3, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 402, "files": [], "score": 0, "answer": "Said nothing is available ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.178Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.178Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 104}, "options": [{"id": 215, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.043Z", "updated_at": "2025-05-20T14:52:01.335Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, appropriately and naturally ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 218, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.048Z", "updated_at": "2025-05-20T14:52:01.343Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but too persistent ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 220, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.052Z", "updated_at": "2025-05-20T14:52:01.351Z", "bonus_score": false, "clear_score": false, "option_text": "Only after my initiative ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 222, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.058Z", "updated_at": "2025-05-20T14:52:01.357Z", "bonus_score": false, "clear_score": false, "option_text": "Did not offer anything ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 224, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.062Z", "updated_at": "2025-05-20T14:52:01.365Z", "bonus_score": false, "clear_score": false, "option_text": "Said nothing is available ", "question_id": 104, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they offer additional products/services?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.037Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.037Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14399", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 107, "file": null, "sort": 4, "type": "single", "image": "", "score": 12, "amount": 5, "answers": {"id": 408, "files": [], "score": 2, "answer": "Insufficient ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.204Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.204Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 107}, "options": [{"id": 225, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.070Z", "updated_at": "2025-05-20T14:52:01.375Z", "bonus_score": false, "clear_score": false, "option_text": "Expert level ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 226, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.073Z", "updated_at": "2025-05-20T14:52:01.379Z", "bonus_score": false, "clear_score": false, "option_text": "Confident ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 227, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.076Z", "updated_at": "2025-05-20T14:52:01.385Z", "bonus_score": false, "clear_score": false, "option_text": "Moderate ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 228, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.079Z", "updated_at": "2025-05-20T14:52:01.390Z", "bonus_score": false, "clear_score": false, "option_text": "Insufficient ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 229, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.083Z", "updated_at": "2025-05-20T14:52:01.397Z", "bonus_score": false, "clear_score": false, "option_text": "Poor/with errors ", "question_id": 107, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "5.How would you rate the staff’s product knowledge?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.067Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.067Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14400", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}, {"id": 108, "file": null, "sort": 5, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 412, "files": [], "score": 0, "answer": "Couldn’t even explain the basic features.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.216Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.216Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 108}, "options": [], "question": "6.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.087Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.087Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 25, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14401", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 31}], "total_score": 25}, {"id": 29, "name": " Handling Objections", "score": 2, "questions": [{"id": 79, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 378, "files": [], "score": 0, "answer": "No effort to respond ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:06.951Z", "param_json": {}, "updated_at": "2025-05-20T07:59:06.951Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 79}, "options": [{"id": 104, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.816Z", "updated_at": "2025-05-20T14:52:01.034Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, fully addressed my concerns ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 109, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.058Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 116, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.840Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Somewhat helpful ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 121, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.851Z", "updated_at": "2025-05-20T14:52:01.096Z", "bonus_score": false, "clear_score": false, "option_text": "Not convincing ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 128, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.861Z", "updated_at": "2025-05-20T14:52:01.115Z", "bonus_score": false, "clear_score": false, "option_text": "No effort to respond ", "question_id": 79, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Were their responses to your doubts convincing?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.799Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.799Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14402", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 84, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 386, "files": [], "score": 0, "answer": "No response ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.118Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.118Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 84}, "options": [{"id": 138, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.884Z", "updated_at": "2025-05-20T14:52:01.149Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, relevant and reasonable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 147, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.912Z", "updated_at": "2025-05-20T14:52:01.168Z", "bonus_score": false, "clear_score": false, "option_text": "Yes, but not very suitable ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 151, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.925Z", "updated_at": "2025-05-20T14:52:01.191Z", "bonus_score": false, "clear_score": false, "option_text": "Only one alternative ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 159, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.934Z", "updated_at": "2025-05-20T14:52:01.205Z", "bonus_score": false, "clear_score": false, "option_text": "No alternatives ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 165, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.942Z", "updated_at": "2025-05-20T14:52:01.218Z", "bonus_score": false, "clear_score": false, "option_text": "No response ", "question_id": 84, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did they offer suitable alternatives?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.872Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.872Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14403", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 92, "file": null, "sort": 2, "type": "single", "image": "", "score": 8, "amount": 5, "answers": {"id": 395, "files": [], "score": 2, "answer": "Passive ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.146Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.146Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 92}, "options": [{"id": 175, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.965Z", "updated_at": "2025-05-20T14:52:01.259Z", "bonus_score": false, "clear_score": false, "option_text": "Very engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 179, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.978Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Engaged ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 184, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.988Z", "updated_at": "2025-05-20T14:52:01.285Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 189, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.992Z", "updated_at": "2025-05-20T14:52:01.297Z", "bonus_score": false, "clear_score": false, "option_text": "Passive ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 193, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.998Z", "updated_at": "2025-05-20T14:52:01.314Z", "bonus_score": false, "clear_score": false, "option_text": "Disinterested ", "question_id": 92, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff show willingness to help?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.955Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.955Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14410", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}, {"id": 99, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 406, "files": [], "score": 0, "answer": "Objections were simply ignored.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.196Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.196Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 99}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.005Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.005Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14411", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 29}], "total_score": 15}, {"id": 32, "name": " Purchase Process", "score": 4, "questions": [{"id": 82, "file": null, "sort": 0, "type": "single", "image": "", "score": 8, "amount": 5, "answers": {"id": 383, "files": [], "score": 2, "answer": "Slow ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.110Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.110Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 82}, "options": [{"id": 108, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.825Z", "updated_at": "2025-05-20T14:52:01.035Z", "bonus_score": false, "clear_score": false, "option_text": "Very quick ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 120, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.848Z", "updated_at": "2025-05-20T14:52:01.059Z", "bonus_score": false, "clear_score": false, "option_text": "Minor delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 132, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.868Z", "updated_at": "2025-05-20T14:52:01.074Z", "bonus_score": false, "clear_score": false, "option_text": "Noticeable delay ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 137, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.883Z", "updated_at": "2025-05-20T14:52:01.097Z", "bonus_score": false, "clear_score": false, "option_text": "Slow ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 145, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.903Z", "updated_at": "2025-05-20T14:52:01.116Z", "bonus_score": false, "clear_score": false, "option_text": "Long wait or issues ", "question_id": 82, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the purchase process quick and efficient?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.804Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.804Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14412", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 91, "file": null, "sort": 1, "type": "single", "image": "", "score": 8, "amount": 5, "answers": {"id": 389, "files": [], "score": 2, "answer": "Formal only ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.127Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.127Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 91}, "options": [{"id": 154, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.928Z", "updated_at": "2025-05-20T14:52:01.150Z", "bonus_score": false, "clear_score": false, "option_text": "Very polite and friendly ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 161, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.937Z", "updated_at": "2025-05-20T14:52:01.169Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 166, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.949Z", "updated_at": "2025-05-20T14:52:01.192Z", "bonus_score": false, "clear_score": false, "option_text": "Cold, no emotion ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 173, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.960Z", "updated_at": "2025-05-20T14:52:01.206Z", "bonus_score": false, "clear_score": false, "option_text": "Formal only ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 176, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.970Z", "updated_at": "2025-05-20T14:52:01.219Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/no farewell ", "question_id": 91, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the staff polite during checkout and farewell?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.916Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.916Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14413", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 97, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 397, "files": [], "score": 0, "answer": "Didn’t ask ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.153Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.153Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 97}, "options": [{"id": 182, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.985Z", "updated_at": "2025-05-20T14:52:01.260Z", "bonus_score": false, "clear_score": false, "option_text": "Yes ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 187, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.273Z", "bonus_score": false, "clear_score": false, "option_text": "Partially ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 192, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.286Z", "bonus_score": false, "clear_score": false, "option_text": "Didn’t ask ", "question_id": 97, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Did the staff ask if everything was okay with the purchase?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.979Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.979Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14414", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}, {"id": 110, "file": null, "sort": 3, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 407, "files": [], "score": 0, "answer": "The transaction was processed with visible annoyance.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.200Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.200Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 110}, "options": [], "question": "4.Comment:", "deletedAt": null, "created_at": "2025-05-20T06:58:31.977Z", "scale_type": null, "updated_at": "2025-05-20T06:58:31.977Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 15, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14517", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 32}], "total_score": 15}, {"id": 28, "name": " Product Return", "score": 4, "questions": [{"id": 78, "file": null, "sort": 0, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 379, "files": [], "score": 2, "answer": "Delayed ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.093Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.093Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 78}, "options": [{"id": 103, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.812Z", "updated_at": "2025-05-20T14:52:01.106Z", "bonus_score": false, "clear_score": false, "option_text": "Immediate ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 111, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.830Z", "updated_at": "2025-05-20T14:52:01.135Z", "bonus_score": false, "clear_score": false, "option_text": "Within 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 118, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.845Z", "updated_at": "2025-05-20T14:52:01.175Z", "bonus_score": false, "clear_score": false, "option_text": "Longer than 5 minutes ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 124, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.855Z", "updated_at": "2025-05-20T14:52:01.196Z", "bonus_score": false, "clear_score": false, "option_text": "Delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 130, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.865Z", "updated_at": "2025-05-20T14:52:01.224Z", "bonus_score": false, "clear_score": false, "option_text": "Significantly delayed ", "question_id": 78, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the return process prompt?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.791Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.791Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14415", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 86, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 392, "files": [], "score": 0, "answer": "Rude/disrespectful ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.137Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.137Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 86}, "options": [{"id": 143, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.893Z", "updated_at": "2025-05-20T14:52:01.268Z", "bonus_score": false, "clear_score": false, "option_text": "Very respectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 148, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.915Z", "updated_at": "2025-05-20T14:52:01.287Z", "bonus_score": false, "clear_score": false, "option_text": "Polite ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 153, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.927Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 160, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.936Z", "updated_at": "2025-05-20T14:52:01.321Z", "bonus_score": false, "clear_score": false, "option_text": "Dismissive ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 169, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.953Z", "updated_at": "2025-05-20T14:52:01.337Z", "bonus_score": false, "clear_score": false, "option_text": "Rude/disrespectful ", "question_id": 86, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Did the staff treat you respectfully during the return?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.885Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.885Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14416", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 94, "file": null, "sort": 2, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 396, "files": [], "score": 0, "answer": "No procedure at all ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.150Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.150Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 94}, "options": [{"id": 181, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.980Z", "updated_at": "2025-05-20T14:52:01.358Z", "bonus_score": false, "clear_score": false, "option_text": "Fully followed ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 188, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.990Z", "updated_at": "2025-05-20T14:52:01.366Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 191, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.997Z", "updated_at": "2025-05-20T14:52:01.372Z", "bonus_score": false, "clear_score": false, "option_text": "Minor issues ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 195, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.004Z", "updated_at": "2025-05-20T14:52:01.376Z", "bonus_score": false, "clear_score": false, "option_text": "Procedural violation ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 196, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.009Z", "updated_at": "2025-05-20T14:52:01.381Z", "bonus_score": false, "clear_score": false, "option_text": "No procedure at all ", "question_id": 94, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "3.Was the return procedure followed correctly?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.965Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.965Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14423", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 101, "file": null, "sort": 3, "type": "single", "image": "", "score": 10, "amount": 5, "answers": {"id": 404, "files": [], "score": 2, "answer": "Uncertain explanation ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.188Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.188Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 101}, "options": [{"id": 205, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:04.023Z", "updated_at": "2025-05-20T14:52:01.391Z", "bonus_score": false, "clear_score": false, "option_text": "Very clearly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 209, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:04.030Z", "updated_at": "2025-05-20T14:52:01.398Z", "bonus_score": false, "clear_score": false, "option_text": "Briefly ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 212, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:04.035Z", "updated_at": "2025-05-20T14:52:01.403Z", "bonus_score": false, "clear_score": false, "option_text": "Vaguely ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 214, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:04.041Z", "updated_at": "2025-05-20T14:52:01.409Z", "bonus_score": false, "clear_score": false, "option_text": "Uncertain explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 217, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:04.045Z", "updated_at": "2025-05-20T14:52:01.413Z", "bonus_score": false, "clear_score": false, "option_text": "No explanation ", "question_id": 101, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "4.Did they clearly explain the return policy?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:04.016Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.016Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14424", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}, {"id": 105, "file": null, "sort": 4, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 410, "files": [], "score": 0, "answer": "It felt like I was forcing the return despite the rules.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.210Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.210Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 105}, "options": [], "question": "5.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:04.051Z", "scale_type": null, "updated_at": "2025-05-19T12:11:04.051Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 20, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14425", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 28}], "total_score": 20}, {"id": 33, "name": " Appearance and Behavior", "score": 2, "questions": [{"id": 83, "file": null, "sort": 0, "type": "single", "image": "", "score": 6, "amount": 5, "answers": {"id": 384, "files": [], "score": 2, "answer": "No badge/uniform ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.113Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.113Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 83}, "options": [{"id": 112, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.832Z", "updated_at": "2025-05-20T14:52:01.091Z", "bonus_score": false, "clear_score": false, "option_text": "Fully neat and appropriate ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 119, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.847Z", "updated_at": "2025-05-20T14:52:01.126Z", "bonus_score": false, "clear_score": false, "option_text": "Minor flaws ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 126, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.857Z", "updated_at": "2025-05-20T14:52:01.162Z", "bonus_score": false, "clear_score": false, "option_text": "Messy outfit ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 131, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.867Z", "updated_at": "2025-05-20T14:52:01.184Z", "bonus_score": false, "clear_score": false, "option_text": "No badge/uniform ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 136, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.878Z", "updated_at": "2025-05-20T14:52:01.201Z", "bonus_score": false, "clear_score": false, "option_text": "Untidy appearance ", "question_id": 83, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Was the employee neat and well-groomed?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.817Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.817Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14426", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}, {"id": 88, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 390, "files": [], "score": 0, "answer": "Rude or sarcastic ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.130Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.130Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 88}, "options": [{"id": 149, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.921Z", "updated_at": "2025-05-20T14:52:01.241Z", "bonus_score": false, "clear_score": false, "option_text": "Fully professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 156, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.931Z", "updated_at": "2025-05-20T14:52:01.261Z", "bonus_score": false, "clear_score": false, "option_text": "Mostly professional ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 162, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.940Z", "updated_at": "2025-05-20T14:52:01.274Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 168, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 2, "created_at": "2025-05-19T12:11:03.951Z", "updated_at": "2025-05-20T14:52:01.300Z", "bonus_score": false, "clear_score": false, "option_text": "Irritated/unskilled ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 174, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.963Z", "updated_at": "2025-05-20T14:52:01.323Z", "bonus_score": false, "clear_score": false, "option_text": "Rude or sarcastic ", "question_id": 88, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "2.Was the communication style professional?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.908Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.908Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14433", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}, {"id": 95, "file": null, "sort": 2, "type": "free-answer", "image": "", "score": 0, "amount": 0, "answers": {"id": 401, "files": [], "score": 0, "answer": "The behavior was rude and appearance was sloppy.", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.175Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.175Z", "total_score": 0, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 95}, "options": [], "question": "3.Comment:", "deletedAt": null, "created_at": "2025-05-19T12:11:03.973Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.973Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "free-answer", "attachment_max": 0, "attachment_min": 0, "identification": "14434", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 33}], "total_score": 10}, {"id": 27, "name": " Overall Impression", "score": 0, "questions": [{"id": 77, "file": null, "sort": 0, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 385, "files": [], "score": 0, "answer": "Completely indifferent ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.116Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.116Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 77}, "options": [{"id": 102, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.811Z", "updated_at": "2025-05-20T14:52:01.060Z", "bonus_score": false, "clear_score": false, "option_text": "Very personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 115, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.833Z", "updated_at": "2025-05-20T14:52:01.076Z", "bonus_score": false, "clear_score": false, "option_text": "Personalized ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 127, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.856Z", "updated_at": "2025-05-20T14:52:01.103Z", "bonus_score": false, "clear_score": false, "option_text": "Not really ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 135, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.877Z", "updated_at": "2025-05-20T14:52:01.117Z", "bonus_score": false, "clear_score": false, "option_text": "No ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 141, "col": 0, "row": 0, "sort": 4, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 0, "created_at": "2025-05-19T12:11:03.890Z", "updated_at": "2025-05-20T14:52:01.143Z", "bonus_score": false, "clear_score": false, "option_text": "Completely indifferent ", "question_id": 77, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}], "question": "1.Did the service feel personalized?\\r\\n", "deletedAt": null, "created_at": "2025-05-19T12:11:03.790Z", "scale_type": null, "updated_at": "2025-05-19T12:11:03.790Z", "visible_to": null, "add_comment": false, "is_required": true, "rate_labels": null, "total_score": 10, "heatmap_time": 0, "scale_amount": null, "question_type": "single", "attachment_max": 0, "attachment_min": 0, "identification": "14435", "multiple_choice": false, "allow_only_words": false, "comment_required": false, "informative_text": null, "question_subtype": null, "questionnaire_id": 22, "allow_mix_answers": false, "allow_only_numbers": false, "answer_allow_other": false, "max_heatmap_clicks": 0, "allow_mix_questions": false, "answer_allow_neither": false, "questionnaire_section_id": 27}, {"id": 87, "file": null, "sort": 1, "type": "single", "image": "", "score": 0, "amount": 5, "answers": {"id": 387, "files": [], "score": 0, "answer": "Very dissatisfied ", "status": 0, "comment": "", "uploads": [], "required": true, "deletedAt": null, "incorrect": false, "no_answer": false, "created_at": "2025-05-20T07:59:07.121Z", "param_json": {}, "updated_at": "2025-05-20T07:59:07.121Z", "total_score": 5, "questionnaire_id": 22, "reason_validator": null, "comment_validator": null, "questionnaire_answer_link": 305, "questionnaire_question_id": 87}, "options": [{"id": 146, "col": 0, "row": 0, "sort": 0, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 5, "created_at": "2025-05-19T12:11:03.910Z", "updated_at": "2025-05-20T14:52:01.215Z", "bonus_score": false, "clear_score": false, "option_text": "Very satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 150, "col": 0, "row": 0, "sort": 1, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 4, "created_at": "2025-05-19T12:11:03.923Z", "updated_at": "2025-05-20T14:52:01.253Z", "bonus_score": false, "clear_score": false, "option_text": "Satisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 158, "col": 0, "row": 0, "sort": 2, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 3, "created_at": "2025-05-19T12:11:03.933Z", "updated_at": "2025-05-20T14:52:01.282Z", "bonus_score": false, "clear_score": false, "option_text": "Neutral ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 164, "col": 0, "row": 0, "sort": 3, "group": 0, "image": "https://happeas.spectra-demo.ru/backend/web/constructor/images-elements/undefined", "score": 1, "created_at": "2025-05-19T12:11:03.941Z", "updated_at": "2025-05-20T14:52:01.306Z", "bonus_score": false, "clear_score": false, "option_text": "Dissatisfied ", "question_id": 87, "finish_survey": false, "hide_statistics": false, "questionnaire_id": 22, "is_comment_required": false}, {"id": 171, "col": 0, "row": 0, "sort": 4, "group": 0, "image": 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\.


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